In-Demand Renewal representative Jobs in Victoria

Customer Success Representative
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
12d
Student Success Representative
Contour Education —Glen Waverley VIC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Senior Secondary Certificate of Education
- Education
- AI
- Employee assistance program
Quick Apply
Technical Manager
Atmos Renewables —Melbourne VIC
- From $175,000 a year
- Full-time
- Hybrid work
- Office
- No degree
- Construction experience
Quick Apply
2d
Account Director
OneStream Software PTYLTD —Victoria
- $180,000 - $200,000 a year
- Full-time
- Remote
- CRM software
- Management
- Sales
Quick Apply
3d
Inside Sales Business Development Representative
Arealytics —Melbourne VIC
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Consumer Data Insights (Fixed Term)
NielsenIQ —Melbourne VIC
- Full-time
- Sales
- Research
- AI
- Employee assistance program
Quick Apply
2027 English / EAL CT - 1 day WFH option
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Remote
- Senior Secondary Certificate of Education
- Communication skills
- Teaching
3d
Sales Development Representative
New Relic —Melbourne VIC
- Hybrid work
- Salesforce
- Business
11d
EOI - Property Manager
BGIS —Melbourne VIC
- Full-time
- Organisational skills
- Communication skills
- Employee discount
- Referral program
NDIS Funding Contracts Officer Surrey Hills, VIC
ONCALL Group Australia —Surrey Hills VIC
- Full-time
- Management
- Sales
- Customer service
Manager Facilities and Assets
AMES Australia —Melbourne VIC
- $100,790 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Employee assistance program
- Employee discount
14h
HR Manager / Executive Assistant ES 1-4
Victorian Government —Macedon VIC
- Full-time
- Administrative experience
- Senior Secondary Certificate of Education
- Experience working with children
9d
Facilities Officer part time hours negotiable - Starting Term 4
Victorian Government —Melbourne Western Suburbs VIC
- Part-time
- Plumbing
- Communication skills
10d
Sr. Renewals Account Representative
OpenText —Melbourne VIC
- Sales
- Bachelor's degree
- Organisational skills
Commercial Property Manager
colliers —Ballarat VIC
- Full-time
- Sales
- Communication skills
- Time management
- Employee discount
Senior Education Improvement Leader - Goulburn Area
Victorian Government —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Budgeting
2d
EOI - Senior Property Manager
BGIS —Melbourne VIC
- Full-time
- Organisational skills
- Employee discount
- Referral program
2027 VCE Science CT - 1 day WFH option
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Remote
- Senior Secondary Certificate of Education
- Communication skills
- Teaching
3d
Account Manager Insurance
Nutrien Ag Solutions —Ballarat VIC
- Full-time
- Communication skills
- Negotiation
- Parental leave
10d
Senior Property Manager
Soding Brothers Solutions —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply

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Customer Success Representative

Siemens -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
12 days ago

Qualifications

Jira
CRM software
Asset management
Power BI
Management
Salesforce
Bachelor's degree
SaaS
Communication skills
Time management

Full Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Role

The APAC Customer Success team within Asset Management Software, Siemens partners with more than 140 customers across Australia, New Zealand and Asia to help them realise measurable value from their Asset Management Software investments. We work closely with customers to drive adoption, achieve business outcomes and build long-term trusted relationships.

As a Customer Success Representative, you will work alongside experienced Customer Success Managers to support customer engagement, product adoption and account success initiatives. This role is ideal for an experienced customer-facing professional looking to build a career in Customer Success and progressively develop the skills and experience required to manage a portfolio of customers.

You will collaborate with customers and internal teams to understand business objectives, monitor account health, identify opportunities to improve customer outcomes and contribute to customer retention and growth.

What you will be doing

Support Customer Success Managers in driving customer adoption, engagement and business outcomes across a portfolio of customers.
Build trusted relationships with customer stakeholders and assist in delivering Success Plans, account reviews, health checks and business reviews.
Analyse customer data and usage insights to identify adoption trends, opportunities and potential risks.
Partner with Sales, Services, Product, Support and Marketing teams to advocate for customer needs and contribute to a positive customer experience.
Assist with renewal preparation and identification of customer growth opportunities, including additional products and services where appropriate.
Document customer goals, priorities and desired business outcomes and help track progress against success plans.
Develop knowledge of the asset management industry, customer success best practices and our solutions to provide increasingly strategic support to customers.
Contribute to customer retention, satisfaction and advocacy through proactive engagement and ongoing relationship building.

What you need

Bachelor's degree or equivalent professional experience.
3-5 years' experience in Customer Success, Account Management, Customer Support, Professional Services, Consulting or another customer-facing role within a SaaS, technology or services organisation.
Strong relationship-building and communication skills, with the ability to engage effectively with a range of stakeholders.
Analytical mindset with an interest in using data and insights to support customer success.
Strong organisational, project management and time management skills.
Ability to manage multiple priorities and adapt in a fast-paced environment.
A proactive, collaborative and team-first approach to work.
Curiosity, willingness to learn and a genuine passion for helping customers achieve successful outcomes.

What makes you stand out

Experience working within a SaaS or technology-focused organisation.
Experience supporting customers in Local Government, Transport, Utilities, Education, Healthcare, Infrastructure or other asset-intensive industries.
Familiarity with Customer Success, CRM or analytics platforms such as Salesforce, ChurnZero, Power BI, Pendo, Jira, Clari or similar tools.
Strong presentation, facilitation and communication skills.
Experience working with enterprise or strategic customers.
Demonstrated ability to collaborate across multiple teams to achieve customer outcomes.
Customer Success certification or relevant industry qualifications.
Passion for technology, sustainability, infrastructure and helping organisations improve how they manage critical assets.

Career Growth Opportunity

This role offers a structured pathway into Customer Success Management. As you develop product expertise, customer success skills and industry knowledge, you will have the opportunity to take on greater responsibility, increase ownership of customer relationships and progress towards managing your own customer portfolio.

The Siemens Culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

To Apply: Please click the link and attach your Resume and Cover Letter.

Please note, a Police Check and Proof of Right to Work in Australia, will be required for the successful candidate.

Apply Now

Refine Your Search

renewal representative jobs in victoria

Customer Success Representative

Student Success Representative

Technical Manager

Account Director

Inside Sales Business Development Representative

Consumer Data Insights (Fixed Term)

2027 English / EAL CT - 1 day WFH option

Sales Development Representative

EOI - Property Manager

NDIS Funding Contracts Officer Surrey Hills, VIC

Manager Facilities and Assets

HR Manager / Executive Assistant ES 1-4

Facilities Officer part time hours negotiable - Starting Term 4

Sr. Renewals Account Representative

Commercial Property Manager

Senior Education Improvement Leader - Goulburn Area

EOI - Senior Property Manager

2027 VCE Science CT - 1 day WFH option

Account Manager Insurance

Senior Property Manager

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