What your day could look like
As an Administration Officer, you'll play an important role in keeping services flowing and ensuring patients and teams are supported from first contact through to discharge. From coordinating information and responding to enquiries to keeping systems accurate and up to date, you'll be part of a team delivering care that truly connects with the community.
Every day, you'll contribute by:
Keeping patient and service information accurate, timely and accessible to support safe, efficient care
Being a welcoming and knowledgeable first point of contact for staff, patients and visitors
Coordinating administrative processes that help patients move smoothly through their care journey
Working closely with a multidisciplinary team to prioritise tasks and adapt in a busy environment
Let's Talk About You
You're someone who brings calm, clarity and care to everything you do. You enjoy being the person who keeps things running behind the scenes, while still making meaningful connections with people every day. Whether it's helping a patient feel at ease or supporting a team through a busy shift, you take pride in making a difference through organisation, accuracy and strong communication. You care about doing things properly and contributing to a positive, respectful workplace.
Here's what will help you thrive in this role:
Strong administrative experience with accurate data entry and attention to detail
Confident communication skills and a genuine focus on customer service
Ability to prioritise and stay organised in a fast-paced, changing environment
Solid computer skills across common business systems and applications
You'll stand out from the crowd if you have experience in a healthcare setting or handling medical records and patient systems.
Above all, you'll bring compassion, integrity, dignity, innovation and courage to how you work, helping deliver care that matters to the community every day.
In this role, your organisation and care will help create smoother journeys for patients and stronger support for teams, making a real impact where it counts most.
Why Join Darling Downs Health?
At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference - and the career possibilities are endless.
Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.
Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.
Your career at Darling Downs Health also comes with meaningful rewards:
Maximise your take-home pay with salary packaging and generous leave entitlements
Enjoy flexible work arrangements that support balance and variety
Access professional development funding, study leave and clear career pathways
Be part of a diverse and inclusive culture that values learning and collaboration.
Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.
For a full list of benefits, visit: Darling Downs Health Benefits
Your future is here. Where are you?
If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.
Click 'Apply Now' to submit your application and upload the requested documents.
Find out more about us!
Visit our careers site to learn more about working with Darling Downs Health:
www.health.qld.gov.au/darlingdowns
Work with Us | Toowoomba
#WorkDDHHS #OpportunityImpact #TheyreHereThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
