In-Demand Part time customer service officer roles Jobs in Sydney Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Customer Contact Centre Officer
Pickles Auctions —Sydney NSW
- Full-time
- Remote
- Customer service
- Organisational skills
- Communication skills
- Work from home
- Parental leave
4d
Student Service Officer (Admin)
Wellington Education Group —Sydney NSW
- $30 - $40 an hour
- Management
- Customer service
- Microsoft Office
- Professional development assistance
Quick Apply
8d
Health Information and Records Service (HIRS) Officer
Western Sydney Local Health District —Sydney NSW
- $69,272.27 - $140,201.00 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
11h
Administration Officer
Western Sydney Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Customer service
- Administrative experience
- Organisational skills
12d
Administration Officer - Youth Health
Western Sydney Local Health District —Sydney NSW
- $37.27 - $38.44 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
5h
Training Support Officer - Single Digital Patient Record
Single Digital Patient Record Implementation Authority —Sydney NSW
- $91,326 - $121,497 a year
- Weekend availability
- Hybrid work
- Administrative experience
- AI
- Communication skills
- Annual leave
11d
Administration - Home Support Officer
Uniting —Leichhardt NSW
- Part-time
- Customer service
- Microsoft Office
- No degree
- Employee assistance program
11d
Rental Sales Officer
ANIS CAR AND TRUCK RENTAL —Auburn NSW
- $40 - $43 an hour
- Weekend availability
- Sales
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
9d
Freight Air Cargo Examination Officer - Sydney
ISS —Sydney NSW
- Rotating roster
- On-the-job training
- Employee assistance program
Student Administration Officer Complaints
TAFE NSW —South Sydney NSW
- $97,771 - $105,290 a year
- Full-time
8d
Security Compliance Officer - Part Time
Centorrino Technologies —Sydney NSW
- $80,000 - $90,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Communication skills
Quick Apply
3d
Administration Officer Level 4 - Rostering Support Officer, Mental Health Services
Western Sydney Local Health District —Sydney NSW
- $39.43 - $40.33 an hour
- Overtime
- Microsoft Excel
- Office
- Microsoft Office
5d
Administrative Officer - Corporate Records Unit
Western Sydney Local Health District —Sydney NSW
- $82,337.78 - $84,205.25 a year
- Full-time
- Management
- Maintenance
- Administrative experience
5h
Customer Service Oficer, Rent and Income
Mission Australia —Sydney NSW
- $85,446 a year
- Full-time
- Remote
- Databases
- Administrative experience
- Analysis skills
6d
Customer Service Officer
Link Group —Parramatta NSW
- Rotating roster
- Customer service
- Financial services
Sales and Customer Service Officer
Dymocks Tutoring —Sydney NSW
- Every weekend
- Sales
- Organisational skills
- Communication skills
Vinnies Assist Referral Information Officer
St Vincent de Paul Society —Woolloomooloo NSW
- Customer service
- Microsoft Office
- Databases
- Parental leave
- Employee assistance program
Data Entry Officer
ALS —Sydney NSW
- Full-time
- Laboratory
Latin American Marketing Consultant Wanted (Education Sector)
Global Bridge —Burwood NSW
- $28 - $30 an hour
- Part-time
- Spanish
- Customer service
- Microsoft Office
Quick Apply

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
12 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

part time customer service officer roles jobs in sydney nsw

Part Time Customer Service Officer - Operations

Customer Contact Centre Officer

Student Service Officer (Admin)

Health Information and Records Service (HIRS) Officer

Administration Officer

Administration Officer - Youth Health

Training Support Officer - Single Digital Patient Record

Administration - Home Support Officer

Rental Sales Officer

Freight Air Cargo Examination Officer - Sydney

Student Administration Officer Complaints

Security Compliance Officer - Part Time

Administration Officer Level 4 - Rostering Support Officer, Mental Health Services

Administrative Officer - Corporate Records Unit

Customer Service Oficer, Rent and Income

Customer Service Officer

Sales and Customer Service Officer

Vinnies Assist Referral Information Officer

Data Entry Officer

Latin American Marketing Consultant Wanted (Education Sector)

I want to receive the latest job alert for part time customer service officer roles in sydney nsw

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