In-Demand Learning development Jobs in Sydney Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
12d
Learning & Development Manager
Certis Group —Mascot NSW
- No degree
- Opportunities for advancement
Cadet (NSW)
Texco Construction —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Home Library Services Assistant
Cumberland Council —Merrylands NSW
- $34.33 - $42.05 an hour
- Part-time
- Remote
- Heavy lifting
- Customer service
- Senior Secondary Certificate of Education
- Health insurance
- Annual leave
4d
Expressions of Interest - Casual Legal Support Opportunities
Lander & Rogers —Sydney NSW
- Hybrid work
- Private practice
- Administrative experience
Cyber Learning Associate Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Organisational Development and Learning Design Specialist
Slater and Gordon —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- AI
- Parental leave
7d
Training Support Officer - Single Digital Patient Record
Single Digital Patient Record Implementation Authority —Sydney NSW
- $91,326 - $121,497 a year
- Weekend availability
- Hybrid work
- Administrative experience
- AI
- Communication skills
- Annual leave
11d
Research Assistant
GenesisCare —St Leonards NSW
- Full-time
- Research
- Microsoft Office
- Administrative experience
- Employee assistance program
People & Culture Administrator (Part-time)
IKEA —Tempe NSW
- Temporary
- Microsoft Office
- Administrative experience
- Analysis skills
- Annual leave
- Parental leave
11d
Caseworker - Communities and Family Support (CAFS) - Part-time
Catholic Care DBB —Sydney NSW
- From $46.70 an hour
- Part-time
- Remote
- Experience working with children
- Communication skills
- Time management
- Work from home
- Employee assistance program
Quick Apply
Assessor of Early Childhood Education and Care
TAFE NSW —Strathfield NSW
- $91,590 a year
- Part-time
1d
MNSW - Learning & Development Specialist
Multicultural NSW —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Administrative experience
- Communication skills
- Employee assistance program
5d
People & Culture Associate – Perpetual Corporate Trust
Perpetual Limited —Sydney NSW
- Urgently hiring
- Hybrid work
- Management
- Customer service
- Communication skills
- Work from home
8d
Research & Online Experience Librarian
AFTRS —Sydney NSW
- $81,925 a year
- Full-time
- Remote
- Management
- Customer service
- Research
8d
MNSW - Learning & Development Specialist
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Administrative experience
- Communication skills
- Employee assistance program
4d
2027 Guardian Australia Scott Trust Cadet
Guardian News & Media —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- AI
- Communication skills
- Annual leave
- Employee assistance program
Consulting Analyst
Gallup —Sydney NSW
- Microsoft Excel
- Data analysis skills
- Research
- Health insurance
- Employee assistance program
Learning & Development Business Partner
Sutherland Shire Council —Sutherland Shire NSW
- $111,776 - $124,574 a year
- Full-time
- Bachelor's degree
- Leadership
- Communication skills
- Annual leave
- Parental leave
4d
Tutors on the Sydney North Shore
Tutor Doctor Northshore —Mosman NSW
- $35 - $50 an hour
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- In-person
- Professional development assistance
Quick Apply
6d

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
12 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

learning development jobs in sydney nsw

Part Time Customer Service Officer - Operations

Learning & Development Manager

Cadet (NSW)

Home Library Services Assistant

Expressions of Interest - Casual Legal Support Opportunities

Cyber Learning Associate Manager

Organisational Development and Learning Design Specialist

Training Support Officer - Single Digital Patient Record

Research Assistant

People & Culture Administrator (Part-time)

Caseworker - Communities and Family Support (CAFS) - Part-time

Assessor of Early Childhood Education and Care

MNSW - Learning & Development Specialist

People & Culture Associate – Perpetual Corporate Trust

Research & Online Experience Librarian

MNSW - Learning & Development Specialist

2027 Guardian Australia Scott Trust Cadet

Consulting Analyst

Learning & Development Business Partner

Tutors on the Sydney North Shore

I want to receive the latest job alert for learning development in sydney nsw

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