In-Demand Customer service mandarin speaking Jobs in Sydney Nsw

Apple Technical Advisor - Mandarin speaking
Cisco Systems —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
4d
Sales Operations Specialist - Mandarin Speaking
TMGM —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Communication skills
Quick Apply
Junior Beauty Clinic Receptionist / Admin & Marketing Assistant
Charming Beauty Centre —Sydney NSW
- From $26 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick Apply
7d
Sales Administrator (English & Mandarin Speaking)
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- Bilingual
- Management
- Sales
- Employee discount
- Professional development assistance
Quick Apply
Sales Data Analyst - (Mandarin Speaking)
TMGM —Sydney NSW
- Hybrid work
- Microsoft Excel
- Data analysis skills
- English
Quick Apply
Outbound Sales Consultant
alphago fitness —Northmead NSW
- $60,000 - $85,000 a year
- Part-time
- Sales
- Customer service
- Business development
- Employee discount
Quick Apply
6d
Management Trainee-Both English and Mandarin speaking(Mathematics Teaching is Required)
Think Academy AUS —Sydney NSW
- Bachelor's degree
IT Support Officer - English & Mandarin Speaking
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Professional development assistance
Quick Apply
11d
Cashier
Luk Fook Jewellery & Goldsmith (Australia) Pty Ltd —Sydney NSW
- $1,060 a week
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- On-the-job training
- Employee discount
Quick Apply
CFD Forex Account Manager | Mandarin Speaking
TMGM —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- Communication skills
Quick Apply
1d
Client Care Specialist
Law Partners —Sydney NSW
- Full-time
- Hybrid work
- Bilingual
- Spanish
- Organisational skills
4d
Production Team Leader - English & Mandarin Speaking
Homart Pharmaceuticals Pty Ltd —Rydalmere NSW
- Full-time
- In-person
- Communication skills
- Employee discount
- Professional development assistance
Quick Apply
Customer Care Centre Co-ordinator
Invocare —Rhodes NSW
- Full-time
- Bilingual
- Customer service
- Microsoft Office
OWNDAYS - Sales Associate/ Optical Assistant - Part time - Westfield Chatswood
Bluebell Australasia Ltd —Chatswood NSW
- $28 - $67 an hour
- Part-time
- Sales
- In-person
- Communication skills
- Employee discount
Quick Apply
Community Services Coordinator
CASS Care Ltd —Campsie NSW
- $36.22 - $43.42 an hour
- Part-time
- First Aid Certification
- Organisational skills
- In-person
Quick Apply
9d
Senior Account Manager (Mandarin speaking)
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Sales
- Bachelor's degree
- No degree
- Commuter assistance
- Health insurance
CFD Stock Account Manager | Mandarin Speaking
TMGM —Sydney NSW
- Sales
- Finance
- Business development
Quick Apply
Part-Time Team Member Barista | Darling Square
Tea Republic —Haymarket NSW
- Part-time
- Hospitality
- POS
- In-person
- Employee discount
Quick Apply
11d
Jewellery Sales Consultant
Luk Fook Jewellery & Goldsmith (Australia) Pty Ltd —Sydney NSW
- $1,060 a week
- Full-time
- Management
- Sales
- Customer service
- On-the-job training
- Employee discount
Quick Apply
Part-Time Team Member Barista | Mascot
Tea Republic —Mascot NSW
- Part-time
- Hospitality
- POS
- In-person
- Employee discount
Quick Apply

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customer service mandarin speaking jobs near sydney nsw

Apple Technical Advisor - Mandarin speaking

Cisco Systems -
Sydney NSW

Apply Now

Job Details

Full-time
4 days ago

Qualifications

Authentication
Mandarin
SSO
Management
iOS development
Customer service
Microsoft Office
Leadership
VPN

Full Job Description

Meet the Team
You will work directly with your team of Apple Technical Advisors, while also working in tandem with Cisco’s Engineering and Knowledge Management teams as well as fellow Apple Advisors across the globe.

As an Apple Technical Advisor, you’ll be a friendly voice, providing world-class troubleshooting and technical support. You’ll continue to keep your skills sharp by learning about the ever-changing macOS and iOS, monitor trending issues and creatively work to solve these issues to keep Cisco employees online and productive. You’ll be the first line of support for global Cisco employees.

Your Impact

MacOS or iOS upgrades and initial setup
Authentication and password reset
Network connectivity and VPN
Mobile Device Management (MDM) enrollment
Installation, troubleshooting and use of an array of macOS or iOS applications
Support the setup of computer peripherals and networking hardware
Facilitate hardware repairs or replacement
Thoroughly document the support engagement
Monitor issue trends to report through team leadership
Be an advocate for the Apple ecosystem, sharing tips and tricks
Stay up to date with Apple technology through internal training opportunities and monitoring technical publications and industry trends
Collaborate with the Knowledge Management team to improve support content
Maintain full ownership of cases to ensure exceptional support experience
Communicate with engineering teams to find solutions and escalate issues
In addition to these core responsibilities, successful candidates may participate in Escalation Desk or other tasks after 6 to 12 months in role. These additional responsibilities can include:
Provide weekend on-call for Escalations/Operations (one weekend a month on average)
Active participation in escalations, presentations, readouts and meetings during the workday while delivering consistent results in role
Flexibility, adaptability, and urgency to manage multiple urgent requests with priority

Minimum Qualifications:

Ability to read, write, and speak fluently in English
Ability to read, write, and speak fluently in Mandarin
Two years of professional technical troubleshooting expertise with Apple devices
Experience in customer service or technical troubleshooting via phone and chat
Ability to convey technical ideas and troubleshooting information to a nontechnical audience
Experience in the use, set up and troubleshooting of macOS and iOS in a business environment
Experience with macOS and iOS applications and tooling such as Microsoft Office 365
Experience with the technologies used in Mobile Device Management (MDM)
Technical proficiency, with a highly developed ability to acquire new technical skills and apply these new skills to your support role.
Flexible to work between the hours of 7:00 a.m. and 7:00 p.m AEST in a hybrid work setting

Preferred Qualifications:

Apple IT Certifications
Experience with IT Ticketing Systems
Familiar with Networking technologies and concepts
Experience with Multi Factor Authentication (MFA)& Single sign-on (SSO)
Ability to work independently, multitask and prioritize tasks

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Apply Now

Refine Your Search

customer service mandarin speaking jobs in sydney nsw

Apple Technical Advisor - Mandarin speaking

Sales Operations Specialist - Mandarin Speaking

Junior Beauty Clinic Receptionist / Admin & Marketing Assistant

Sales Administrator (English & Mandarin Speaking)

Sales Data Analyst - (Mandarin Speaking)

Outbound Sales Consultant

Management Trainee-Both English and Mandarin speaking(Mathematics Teaching is Required)

IT Support Officer - English & Mandarin Speaking

Cashier

CFD Forex Account Manager | Mandarin Speaking

Client Care Specialist

Production Team Leader - English & Mandarin Speaking

Customer Care Centre Co-ordinator

OWNDAYS - Sales Associate/ Optical Assistant - Part time - Westfield Chatswood

Community Services Coordinator

Senior Account Manager (Mandarin speaking)

CFD Stock Account Manager | Mandarin Speaking

Part-Time Team Member Barista | Darling Square

Jewellery Sales Consultant

Part-Time Team Member Barista | Mascot

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