In-Demand Service delivery manager Jobs in Sydney, Nsw

Service Delivery Manager - Onsite
NetStrategy Pty Ltd —North Sydney NSW
- Full-time
- Azure
- Management
- In-person
Quick Apply
5d
Operations Manager
Empowered Living Care PTY LTD —Caringbah NSW
- $130,000 - $150,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick Apply
Service Delivery Manager
Unisys —Sydney NSW
- Full-time
Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
9d
Service Delivery Manager
Axon —Sydney NSW
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
8d
Operations Manager - Wholesale Food Service & Distribution
Wholesome Food Works —Peakhurst NSW
- Full-time
- ERP systems
- Food service experience
- In-person
- Employee discount
Quick Apply
9d
Service Delivery Manager
Johnson Controls —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Service Delivery Manager
Kinetic IT —Sydney NSW
- Full-time
- Management
- Employee assistance program
Sr. Project Manager
SRISAI CONSULTANTS PTY. LTD. —Sydney NSW
- $190,000.00 - $210,000.92 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- PMP
Quick Apply
Service Delivery Manager, Asset Management
Perpetual Limited —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- No degree
- Work from home
Delivery Manager
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- No degree
- Agile
- Communication skills
3d
Senior Manager - Customer Support (Service Delivery)
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Bachelor's degree
Quick Apply
Night Manager
Museum of Applied Arts and Sciences —Sydney NSW
- $102,936 - $113,579 a year
- Temporary
12d
Service Delivery Manager - Optus
Cisco Systems —Sydney NSW
- Full-time
Service Delivery Manager
EY —Sydney NSW
- On call
- Recruiting
- Parental leave
10d
Service Delivery Manager (Managed Services)
Canon —Sydney NSW
- Management
- Analysis skills
- No degree
4d
Delivery Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- Financial services
- Communication skills
- Annual leave
- Work from home
Customer Service Manager
Fast Facilities Services —Manly Vale NSW
- $70,000 - $90,000 a year
- Urgently hiring
- CRM software
- Management
- Customer service
Quick Apply
4d
Operations Manager
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Hybrid work
11d
Operations Manager Passenger Services - WSI & SYD
Menzies Aviation —Sydney Kingsford Smith Airport NSW
- Full-time
- Management
- Customer service
- Leadership
8d

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Service Delivery Manager - Onsite

NetStrategy Pty Ltd
North Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
5 days ago

Benefits

Visa sponsorship

Qualifications

ConnectWise
Azure
Management
IT infrastructure
ITIL
IT support
Problem management
Leadership
Communication skills
Negotiation

Full Job Description

What we're looking for:

We're looking for an experienced Service Delivery Manager to be based onsite at a Christian College in the Greater Western Sydney area. In this role you will be responsible for managing ICT technical team members and maintaining a strong service delivery culture.

Proven people leader with experience developing, mentoring, and motivating technical teams
Strong communicator who builds trust with staff and stakeholders at all levels
Customer-focused mindset, able to balance service quality, commercial outcomes, and team wellbeing
Calm under pressure, able to manage incidents, competing priorities, and escalations effectively
Accountable and outcomes-driven, with a focus on continuous improvement
Collaborative leader who fosters a positive, inclusive, and high-performance culture

Why NetStrategy?

A core tenet of NetStrategy’s long history of successful school partnerships is our understanding that technology is not the core business of a school, nor should it be. NetStrategy differs from other providers in the following way:

Education Focused: NetStrategy is the only wholly education focused provider in the Australian market.
Beyond IT support: As well as offering IT support services, NetStrategy provides specialised consulting and cybersecurity capability to our education clients.
Location: Our support and operations teams are comprised of specialist staff located within Australia, supported by trusted offshore team members.
Flexibility: NetStrategy understands the efficiencies gained by schools utilising our specialised staff, tools and services. While operating with a remote first approach, our staff are available to attend onsite when needed to support the school.
Track Record: NetStrategy has over 35 years’ experience supporting the Australian K-12 education sector and is trusted by approximately 400 schools nationally.
Collaborative Approach: NetStrategy believe in a truly collaborative approach, where we work alongside your IT team to ensure the best outcomes for your school while also upskilling of your team along the way.

Our Values

Own It
Go Further
Lift Others
Stay Grounded

More than just a role, NetStrategy will provide you with a career path and the satisfaction of knowing you are helping the lives of the next generations.

Skills and Experience

The successful applicant will demonstrate the following skills:

Strong interpersonal and communication skills; capable of negotiating requirements with clients and managing staff to achieve the required outcomes.
Proven experience with practical service delivery management including Service Management tools
An ability to establish rapport, maintain, and build relationships with team members, clients including management level
Real world experience with ITIL processes including such as Change Management, Problem Management, Incident Management, Event Management, and Service Level Management
An ability to develop meaningful reporting, and detailed analysis
Broad understanding of IT infrastructure and support environments, such as:

o end-user computing and service desk operations

o Microsoft 365, Azure / cloud services

o Networks, servers, and core infrastructure concepts

Ability to engage confidently with engineers, understand technical risks, and challenge assumptions
Demonstrated experience coaching and developing technical staff with the ability to set clear expectations, conduct performance conversations, and support career progression
Experience building engaged, resilient teams, particularly in high-demand support environments
Commitment to psychological safety, wellbeing, and sustainable workloads
Experience with ConnectWise or in Independent Schools would be an advantage.

To join the NetStrategy team you need the following characteristics:

Ability to adjust priorities and tasks based on customer needs and management direction.
Manage time effectively, meet deadlines and achieve established goals and objectives
Maintain knowledge of technologies and seeks out personal training to develop skills.

Note: NetStrategy is not in a position to offer visa sponsorship. Applications open to those with full Australian Work Rights. Only shortlisted candidates will be contacted.

Company Overview

For over 35 years, NetStrategy has partnered with Australian K–12 schools to deliver technology solutions that enhance learning without adding complexity. As the only wholly education-focused provider in the Australian market, we combine specialised IT support, consulting, and cybersecurity services with a collaborative approach that strengthens and uplifts in-house IT teams. Guided by our values—Own It, Stay Grounded, Lift Others, Go Further—we continue to deliver trusted, education-centric technology outcomes.

Quick Apply

Refine Your Search

service delivery manager jobs in sydney, nsw

Service Delivery Manager - Onsite

Operations Manager

Service Delivery Manager

Operations Manager - NDIS Service Provider

Service Delivery Manager

Operations Manager - Wholesale Food Service & Distribution

Service Delivery Manager

Service Delivery Manager

Sr. Project Manager

Service Delivery Manager, Asset Management

Delivery Manager

Senior Manager - Customer Support (Service Delivery)

Night Manager

Service Delivery Manager - Optus

Service Delivery Manager

Service Delivery Manager (Managed Services)

Delivery Manager

Customer Service Manager

Operations Manager

Operations Manager Passenger Services - WSI & SYD

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