In-Demand Problem manager Jobs in Sydney, Nsw

Senior Problem Manager
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Management
- Leadership
Quick Apply
Implementation Manager
Telus Health —Sydney NSW
- Full-time
- Remote
- Microsoft Office
- Bachelor's degree
- Business Administration
- Disability insurance
- Employee assistance program
Urgent Maintenance Manager
Thales —Woolloomooloo NSW
- Full-time
- Engineering
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Strategy & Operations Senior Manager, Australia
Whatnot —Sydney NSW
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Acct. Manager, Global Partnerships
Virtuoso, Ltd. —Mosman NSW
- Marketing
- Microsoft Office
- Analysis skills
Program Manager/Delivery Lead
ING Bank —Sydney NSW
- Analysis skills
4d
Office Manager
Australian Centre —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Office
- Organisational skills
- In-person
Quick Apply
11d
Incident & Problem Manager - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Management
- Salesforce
- No experience needed
- Parental leave
Quick Apply
Office Manager
MeToU Care —Eastwood NSW
- $80,000 - $90,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
- Professional development assistance
Quick Apply
Distribution Manager / Logistics Manager
QMS Institute Australia Pty Ltd —Sydney NSW
- $48.94 - $52.00 an hour
- Part-time
- Management
- Team management
- In-person
- Profit sharing
- Employee stock purchase plan
Quick Apply
4d
Operations Manager, Australia
Whatnot —Sydney NSW
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
3d
Fleet Manager
FNET Resources —Macquarie Park NSW
- From $85,000 a year
- Full-time
- In-person
- Associate degree
- Communication skills
Quick Apply
Senior Product Manager, Payments
BigCommerce —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Product management
- POS
Contracts Manager, APAC
Anthropic —Sydney NSW
- Contract
- Hybrid work
- Management
- Sales
- Education
- Parental leave
1d
Office Manager
Cono Services Pty Ltd —Botany NSW
- $80,000 - $90,000 a year
- Full-time
- Civil engineering
- Microsoft Office
- Administrative experience
Quick Apply
Manager, Centre Operations
NSW Health —St Leonards NSW
- $149,739 - $173,174 a year
- Temporary
- Analysis skills
- No degree
- Organisational skills
23h
Program Manager
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Wellness program
Delivery Manager
Accenture —Sydney NSW
- Full-time
- Management
- Agile
- Leadership
- Parental leave
Planning Approvals Manager
Holcim —North Sydney NSW
- Full-time
Quick Apply
Deputy Manager Operations SpS
FedEx AMEA —Banksmeadow NSW
- Full-time
- Management
- Education
- Bachelor's degree

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problem manager jobs near sydney, nsw

Senior Problem Manager

Datacom -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

Management
ITIL
Problem management
Leadership

Full Job Description

Our purpose

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

This is an excellent opportunity for someone keen for the next step in their Service Delivery career, joining a fantastic team of peers with a chance to learn from some of the best! You will be part of our extensive Customer Delivery business who support each other working collaboratively across locations.

About the Role

The Senior Problem Manager is responsible for providing highly skilled services within the Problem Management area. You will work cooperatively with Datacom delivery teams and the Account Operational Managers to ensure that major incidents have root causes identified and solutions sought to prevent them from happening again. You will also work collaboratively with the extended Problem Management team across Australia and New Zealand.

** This role requires Australian Citizenship and Eligibility to obtain a NV1 Clearance **

What you’ll do

As Senior Problem Manager you are accountable for, but not limited to:

Leading Problem Management processes, including conducting Root Cause Analysis for all major problems, driving required fixes through to completion, and maintaining governance across all non-major problems.
Providing strong leadership, ensuring that agreed service levels are met and all relevant procedures are adhered to.
Building trusted relationships with the customer (Senior Management and Operations Teams) and Datacom teams to enable effective delivery and collaboration
Leading planning workshops and working the with the relevant technical delivery teams to ensure that technical problems are identified and resolved
Taking responsibility for understanding customer requirements, assessing and solutioning options for consideration by key stakeholders to enable informed decision making.

What you’ll bring

The ideal candidate will have a detailed understanding of a wide range of technologies, and keen interest to apply, and continue to develop, problem management skills. Ideally, you will have at least 5 years’ experience in a Problem Manager Role or similar, worked in an IT managed service environment and will have a solid understanding of ITIL Foundation.

You will bring expertise in using appropriate tools and skillsets to bring an analytical approach to problem solving. You will be passionate about driving outcomes and contributing to the success of our customer and internal teams.

You will be able to effectively work in a dynamic and changing environment, balancing competing priorities. You will have a customer centric approach, strong leadership skills and the confidence to engage at multiple levels, within both Datacom and the customer, as well as a number of third-party vendors.

Why Datacom?

We have over 6,200 people across our global offices and generate an annual revenue of over NZ $1.2 billion annually. This makes us one of Australasia’s largest professional IT services companies.

We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations.

With this comes a long list of significant clients and Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds to serve those clients.

We are local at heart, yet world-class in capability

Quick Apply

Refine Your Search

problem manager jobs in sydney, nsw

Senior Problem Manager

Implementation Manager

Urgent Maintenance Manager

Strategy & Operations Senior Manager, Australia

Acct. Manager, Global Partnerships

Program Manager/Delivery Lead

Office Manager

Incident & Problem Manager - Remote

Office Manager

Distribution Manager / Logistics Manager

Operations Manager, Australia

Fleet Manager

Senior Product Manager, Payments

Contracts Manager, APAC

Office Manager

Manager, Centre Operations

Program Manager

Delivery Manager

Planning Approvals Manager

Deputy Manager Operations SpS

I want to receive the latest job alert for problem manager in sydney, nsw

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