In-Demand Internal Jobs in Sydney, Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
13d
Project Coordinator
Alder Projects Pty Ltd —Homebush NSW
- From $75,000 a year
- Full-time
- Management
- Administrative experience
- Construction experience
- Parental leave
- Professional development assistance
Quick Apply
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
12d
Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
5d
Cadet (NSW)
Texco Construction —Sydney NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Office Manager - Aged Care - Full Time
Victoria By The Park —Rose Bay NSW
- $95,000 a year
- Full-time
- Management
- Administrative experience
- No degree
- Parental leave
- Professional development assistance
Quick Apply
Business Systems Lead (Luxury Travel)
Frontier Travel —North Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Salesforce
- Databases
Quick Apply
8d
Intraday Workforce Specialist
IKEA —Tempe NSW
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
- Parental leave
2h
Public Transport Coordinator
Transport For NSW —Eveleigh NSW
- $124,810 - $139,787 a year
- Overtime
- No degree
- In-person
- Annual leave
9d
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
Project Officer
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Construction experience
- Employee assistance program
8d
Data Entry Administrator
Healius Corp. —North Ryde NSW
- Full-time
- Laboratory
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
Design Assistant
Francalacci Design —Sydney NSW
- $65,000 a year
- Administrative experience
- In-person
- Communication skills
- Dental insurance
- Parental leave
Quick Apply
10d
Compliance Officer
Trades School Australia —Artarmon NSW
- $40 - $55 an hour
- Part-time
- Hybrid work
- Construction experience
- Leadership
- Work from home
Quick Apply
1d
Office Manager
EzyMart Distribution —Riverwood NSW
- $80,000 - $85,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick Apply
5d
Information Technology Project Officer
Cumberland Council —Merrylands NSW
- $1,975.66 - $2,272.01 a week
- Full-time
- Remote
- No degree
- AI
- Communication skills
- Health insurance
- Annual leave
6d
Customer Resolution Representative (NSW)
IKEA —Tempe NSW
- $28.31 an hour
- Weekend availability
- Hybrid work
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Parental leave
1d
Internal Sales Support Officer
Dormakaba Group —Hornsby NSW
- Full-time
- Sales
- Customer service
- Salesforce
Business Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Communication skills
- Work from home
- Employee assistance program
13d

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internal jobs near sydney, nsw

Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
13 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

internal jobs in sydney, nsw

Part Time Customer Service Officer - Operations

Project Coordinator

Mortgage Broker

Technical Support & Onsite Services Officer

Systems Support Officer

Cadet (NSW)

Office Manager - Aged Care - Full Time

Business Systems Lead (Luxury Travel)

Intraday Workforce Specialist

Public Transport Coordinator

ICT Business Analyst

Project Officer

Data Entry Administrator

Design Assistant

Compliance Officer

Office Manager

Information Technology Project Officer

Customer Resolution Representative (NSW)

Internal Sales Support Officer

Business Support Officer

I want to receive the latest job alert for internal in sydney, nsw

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