In-Demand Engagement specialist Jobs in Sydney, Nsw

SaaS Implementation Project Manager - Remote - Expression of Interest
Employment Hero —Sydney NSW
- Full-time
- Remote
- Management
- AI
- Communication skills
- Parental leave
Quick Apply
5d
Head of Customer Education
Heidi —Sydney NSW
- Full-time
- Remote
- Communication skills
- Work from home
- Parental leave
11d
Diversity Equity Inclusion Belonging Specialist - NFP
Catholic Healthcare —Macquarie Park NSW
- Full-time
- Communication skills
- Parental leave
- Gym membership
Quick Apply
12d
Gift in Wills Specialist
Baptist World Aid Australia —North Ryde NSW
- $15,899 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Microsoft Office
- Work from home
- Parental leave
Quick Apply
5d
Onboarding Specialist
INNERGY —Sydney NSW
- Full-time
- Remote
- ERP systems
- Manufacturing
- Communication skills
Quick Apply
Communications Assistant, Australia
Institute for Energy Economics and Finan —Sydney NSW
- $74,568 - $89,988 a year
- Weekend availability
- CRM software
- Google Suite
- Writing skills
- Annual leave
- Parental leave
Quick Apply
Marketing Specialist
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- Full-time
- Hybrid work
- Marketing
- Data analysis skills
- Bachelor's degree
- Work from home
Quick Apply
Graduate – Customer Success Associate (Business Development)
Oxford Economics —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing Specialist-Senior | 23-Month Fixed-Term Contract
FedEx AMEA —Mascot NSW
- Full-time
- Hybrid work
- Marketing
- Leadership
- Marketing
- Health insurance
- Tuition reimbursement
11d
Customer Relationship Manager
LiveBig —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Business development
- Leadership
- Annual leave
- Parental leave
Quick Apply
Director - Crisis Response
Australia Red Cross —Sydney NSW
- Part-time
- Hybrid work
- Management
- Public speaking
- Analysis skills
- Annual leave
- Employee assistance program
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Corporate Community Partnerships Manager - Hybrid
Australian Military Bank —Sydney NSW
- Full-time
- Hybrid work
- Management
- Marketing
- Communication skills
- Parental leave
- Employee assistance program
Junior PR Consultant
VIVA! Communications —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Practice Capability Coordinator
SSI —Ashfield NSW
- Full-time
- Hybrid work
- Writing skills
- Social Work
- Communication skills
- Work from home
Quick Apply
12d
Lead Specialist Community Partnerships
TAM —Mascot NSW
- $163,145 - $182,721 a year
- Full-time
6d
Student Support Assistant
Macquarie University —Macquarie University NSW
- $81,323 - $87,648 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance program
6d
Education Specialist Partnership Manager - Remote
Australians Together —Sydney NSW
- $95,000 - $100,000 a year
- Full-time
- Remote
- CRM software
- Microsoft Office
- Education
Quick Apply
12d
Continuous Improvement Specialist
TAFE NSW —South Sydney NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Agile
9d
Site Navigator II (Study Start-up Specialist) - Sydney or Melbourne
Fortrea —Sydney NSW
- Full-time
- Research
- Senior Secondary Certificate of Education
- Bachelor's degree
12d

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SaaS Implementation Project Manager - Remote - Expression of Interest

Employment Hero -
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
5 days ago

Benefits

Remote work allowance
Parental leave

Qualifications

Management
Risk management
Payroll
Communications
SaaS
AI
Communication skills
Time management

Full Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission

We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy

We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale

We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission

We Live by Our Values - we role model our values 100% of the time

We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

This is an Expression of Interest (EOI) to connect with talent ahead of our next phase of growth. We’re proactively building our pipeline so we can engage strong candidates as new positions open.

Our Implementations Teams are responsible for implementing the Employment Hero platform with our high-value customers, and our Project Managers are responsible for ensuring timely and successful implementations; including bespoke solutions based on the customers needs within the Employment Hero platform.

As a SaaS Implementations Project Manager, you will be the primary contact point for high value customers during implementations, which means you will be responsible for project time, cost, quality and customer satisfaction. You will work with Implementation Specialists from our HR and Payroll teams and with our off-shore Data Analysts to deliver great outcomes for our customers.

This role is exciting! Many of our customers are not experts in project management, technology or HR/Payroll, therefore you will have the ability to support our customers with change management processes. You will be tasked with managing many projects at any one time, and to be successful, you will need to communicate effectively, influence stakeholders, prioritise tasks, in order to drive positive outcomes.

Your key focus areas will be:

Managing multiple software implementation projects for our high value customers (20-30 projects).
Managing the customer’s journey from the completion of sale, to system go-live, and business as usual.
Lead the customer project by working with other project team members (Payroll & HR Consultants and Data Analysts) to ensure that tasks are completed to our high quality levels and in a timely manner.

This will include the following:

Managing customer communications.
Ensuring that issues are swiftly resolved.
Effective and efficient utilisation of resources.
Executing project management fundamentals
Ensuring the data in our business management systems (e.g. sales, support, project management, time tracking) is accurate and current.
Constantly reviewing and improving our delivery processes.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact.

For this role, you’ll also bring:

3+ years project managing the delivery of SaaS implementations to small and medium sized business customers.
3+ years managing a portfolio of projects (up to 50 at any one time).
Project Management qualification is highly desirable.
Experience with HR and Payroll is highly desirable but not essential.
Process innovation and improvement experience.
High level of written and verbal communication including stakeholder engagement and stakeholder management.
Effective and efficient utilisation of resources.
Strong time management and schedule management skills.
Attention to detail with exceptional risk management skills.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means you'll:

Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
Be trusted to own your work, make decisions, and have a real impact from day one.
Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
Own ESOP (Employee Share Options) in one of the world's fastest-growing technology companies, so you can share in the value you help create.
Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
Connect with colleagues from around the world at our Annual Global Gathering. We've celebrated together in Thailand, Vietnam, Bali and Dubai, and can't wait to meet in the Gold Coast, Australia, in September 2026.

Privacy and AI Notices

We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
We verify candidate identity and location as part of our hiring process.
At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

Company Overview

Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Quick Apply

Refine Your Search

engagement specialist jobs in sydney, nsw

SaaS Implementation Project Manager - Remote - Expression of Interest

Head of Customer Education

Diversity Equity Inclusion Belonging Specialist - NFP

Gift in Wills Specialist

Onboarding Specialist

Communications Assistant, Australia

Marketing Specialist

Graduate – Customer Success Associate (Business Development)

Marketing Specialist-Senior | 23-Month Fixed-Term Contract

Customer Relationship Manager

Director - Crisis Response

Entry Level Solar Representative - Tele Sales

Corporate Community Partnerships Manager - Hybrid

Junior PR Consultant

Practice Capability Coordinator

Lead Specialist Community Partnerships

Student Support Assistant

Education Specialist Partnership Manager - Remote

Continuous Improvement Specialist

Site Navigator II (Study Start-up Specialist) - Sydney or Melbourne

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