In-Demand Customer engagement & employment team Jobs in Sydney, Nsw

Employment Coach
Mission Australia —South West Sydney NSW
- $85,881.31 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
5d
AE4 - AE6 Customer Engagement Officer, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $125,060 a year
- Call employer
- Customer service
- AI
- Communication skills
- Annual leave
- Employee assistance program
Student Engagement Advisor
ACAP University College —Sydney NSW
- Full-time
- Microsoft Office
- Master's degree
- Education
- Health insurance
- Gym membership
Quick Apply
Executive Support and Coordination Officer
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
7d
Customer Service Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Community Engagement Advisor
D4C —Sydney NSW
- Full-time
- No degree
- Communication skills
- Employee assistance program
5d
Refugee & Disability Employment Advocate
SSI —Auburn NSW
- Full-time
- Organisational skills
- Communication skills
Quick Apply
11d
Senior Officer Engagement
Transport For NSW —Sydney NSW
- $124,810 - $139,787 a year
- Part-time
- Organisational skills
- Communication skills
11d
Employment Coach
genU —Bankstown NSW
- $65,957 - $72,000 a year
- Full-time
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee assistance program
Graduate – Customer Success Associate (Business Development)
Oxford Economics —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Executive Assistant - Financial Management, People & Engagement, Technology
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Annual leave
- Work from home
13d
Employment Consultant
APM Employment Services —Marrickville NSW
- Full-time
- Sales
- Business development
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
Customer Relations Manager Hybrid
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Research
- Business development
- No degree
- Parental leave
Mid-Value Donor Coordinator
The Garvan Institute of Medical Research —Sydney NSW
- Up to $70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
5h
People & Culture Coordinator
dnata —Mascot NSW
- Microsoft Office
- Administrative experience
- Human resources
Customer Interface Property Information Administrative Officer
Transport For NSW —Macquarie Park NSW
- $100,123 - $110,138 a year
- Full-time
- Administrative experience
- Organisational skills
4d
Assistant Advisor - Training & Development
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
7d
Education and Engagement Manager - AI and Tech
Colonial First State —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
- Health insurance
5d
Administrative Support Officer
NSW Police Force —Surry Hills NSW
- $87,199 - $95,482 a year
- Full-time
7d
Continuous Improvement Specialist
TAFE NSW —Sydney NSW
- $116,219 - $125,157 a year
- Full-time
- Analysis skills
- Agile
3d

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Employment Coach

Mission Australia -
South West Sydney NSW

Apply Now

Job Details

Full-time
$85,881.31 a year
5 days ago

Benefits

Group activities
Salary packaging

Qualifications

Microsoft Excel
Customer service
Certificate IV
Certificate III
Administrative experience
Community Services
Records management
Driver Licence

Full Job Description

Permanent Full Time
Location: Punchbowl, NSW
Salary: $ 85,881.31 + Super + Salary Packaging
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your opportunity

Every person deserves the opportunity to build a future through meaningful work.

As an Employment Coach within Mission Australia's Inclusive Employment Australia Service, you'll walk alongside people living with disability, injury or health conditions as they take steps toward sustainable employment and greater independence.

Working from a strengths-based, participant-led approach, you'll support individuals to overcome barriers, build confidence, develop job readiness skills and connect with inclusive employers who recognise their potential. This is a rewarding opportunity to create lasting change, helping people achieve employment goals while contributing to more inclusive communities across Australia

Your key responsibilities will be to:

Build authentic, respectful relationships with participants as their primary point of contact throughout their employment journey
Support participants through engagement, pre-employment, employment and post-employment phases of the program
Complete assessments to identify strengths, skills, experience and barriers to employment
Develop individualised employment and goal plans aligned to participant aspirations and needs
Provide practical job readiness support including resumes, cover letters, interview preparation and job search strategies
Facilitate group activities that build participant confidence, capability and work-life skills
Advocate for participants with employers, government agencies and community support services
Develop and maintain strong relationships with local employers to create employment opportunities and workplace inclusion
Ensure accurate participant records, case notes, reporting and compliance activities are completed within required timeframes
Contribute to service development, community engagement activities and continuous improvement initiatives
Build productive relationships with tenants, contractors, consultants, government agencies and internal stakeholders

Requirements for success

Certificate III or IV in Community Services, Employment Services, Career Counselling or a related discipline, or a willingness to work towards achieving one
Strong customer service experience with the ability to build trusted stakeholder relationships
Experience supporting people facing barriers to employment, education or personal development and working with people living with disability and other vulnerable community member
Ability to manage a caseload, prioritise competing tasks and achieve performance objectives
Strong administrative skills with excellent attention to detail and record management capabilities
Strong interpersonal skills and the ability to engage respectfully with diverse communities
Intermediate Microsoft Excel skills with the ability to analyse data and prepare reports
Consistently achieve monthly employment placement and outcome targets, supporting positive employment outcomes for participants
Willingness to travel outreach services within Canterbury- Bankstown area
Current Driver Licence and WWCC required

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.

Your benefits

Rewarding Work- every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax
Free external, confidential counselling
Volunteering opportunities
Opportunity to purchase additional annual leave

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected]

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Apply Now

Refine Your Search

customer engagement & employment team jobs in sydney, nsw

Employment Coach

AE4 - AE6 Customer Engagement Officer, Vetting Authority

Student Engagement Advisor

Executive Support and Coordination Officer

Customer Service Representative (Inbound Contact Centre)

Community Engagement Advisor

Refugee & Disability Employment Advocate

Senior Officer Engagement

Employment Coach

Graduate – Customer Success Associate (Business Development)

Executive Assistant - Financial Management, People & Engagement, Technology

Employment Consultant

Customer Relations Manager Hybrid

Mid-Value Donor Coordinator

People & Culture Coordinator

Customer Interface Property Information Administrative Officer

Assistant Advisor - Training & Development

Education and Engagement Manager - AI and Tech

Administrative Support Officer

Continuous Improvement Specialist

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