In-Demand Client services officer Jobs in Sydney, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
12d
Intake and Assessment Officer
Mission Australia —Hornsby NSW
- $94,472 a year
- Full-time
- Management
- Microsoft Office
- Databases
Client Engagement Officer
Nursing Experts Services PTY LTD —Sydney NSW
- $33.70 - $36.80 an hour
- Google Suite
- Sales
- In-person
Quick Apply
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
11d
Senior Client Care and Relationship Officer
Bondi Vet —North Bondi NSW
- $38 - $40 an hour
- Full-time
- EMR systems
- Front desk
- Computer skills
- Employee discount
- Pet insurance
Quick Apply
12d
Client Services Officer
Findex —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
6d
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
14d
Project Officers - Family Preservation and Child Protection Branch
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Research
- Analysis skills
- Experience working with children
- Employee assistance program
7d
Administration Officer
St Basil's Aged Care NSW & ACT —Kogarah NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Client Services Officer – Financial Advice
Sydney Wealth Partners —Sydney NSW
- $31 - $34 an hour
- Microsoft Office
- Finance
- In-person
Quick Apply
11d
Admin Officer CHCK
Calvary Health Care Kogarah —South Sydney NSW
- Part-time
- Administrative experience
- Patient care
- Communication skills
- Parental leave
- Gym membership
3h
Client Services Officer
Commonwealth Bank —Sydney NSW
- Full-time
- Hospitality
- Management
- Customer service
1d
Receptionist/Accommodation Officer - 12 month temporary contract
Women and Children First —Lane Cove NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
7d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Intake Officer - Sydney
Knowmore Legal Service —Sydney NSW
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Administrative experience
- Annual leave
- Work from home
Quick Apply
Leisure & Wellness Coordinator - Kari Court
Uniting —St Ives NSW
- $36.23 an hour
- Full-time
- Referral program
Vinnies Assist Referral Information Officer
St Vincent de Paul Society —Woolloomooloo NSW
- Customer service
- Microsoft Office
- Databases
- Parental leave
- Employee assistance program
13d
Client Success Officer
Cuscal —Sydney NSW
- Full-time
- Hybrid work
- Management
- Analysis skills
- Financial services
Quick Apply
Administrative / Employment Support Officer (Warehouse)
Achieve Australia —Newington NSW
- Full-time
- In-person
- Annual leave
- On-the-job training
Client Support Officer - Fairfield
AMES Australia —Fairfield NSW
- $58,396 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Employee discount
13d

I want to receive the latest job alert for client services officer in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services officer jobs near sydney, nsw

Customer Success Manager jobs in Sydney NSW

Project Officer jobs in Parramatta NSW

Business Analyst jobs in Sydney NSW

Office Manager jobs in Sydney Nsw

Retail Manager jobs in Sydney Nsw

Delivery Manager jobs in Thebarton Sa

Delivery Manager jobs in Coburg Vic

Delivery Manager jobs in South West Sydney Nsw

Hotel Manager jobs in Herdsman Wa

Delivery Manager jobs in Coolangatta Qld

Bread ,delivery Driver jobs in Werribee Vic

Contracting Officer jobs in South Brisbane Qld

Member Support Officer Legal jobs in Melbourne Vic

Contracting Officer jobs in Sydney Nsw

Chief Risk Officer Hunter New England jobs in Newcastle Nsw

Resident Medical Officer jobs in Sydney Nsw

Contracting Officer jobs in Inner West Nsw

Contracting Officer jobs in Beenleigh Qld

Corporate Services Manager jobs in Sydney Nsw

Client Services jobs in Mitchell Act

Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
12 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

client services officer jobs in sydney, nsw

Operations Manager - NDIS Service Provider

Intake and Assessment Officer

Client Engagement Officer

Client Service Officer - Estate Planning and Administration

Senior Client Care and Relationship Officer

Client Services Officer

ICT Business Analyst

Project Officers - Family Preservation and Child Protection Branch

Administration Officer

Client Services Officer – Financial Advice

Admin Officer CHCK

Client Services Officer

Receptionist/Accommodation Officer - 12 month temporary contract

SVP Client Delivery & Regional Lead APAC

Intake Officer - Sydney

Leisure & Wellness Coordinator - Kari Court

Vinnies Assist Referral Information Officer

Client Success Officer

Administrative / Employment Support Officer (Warehouse)

Client Support Officer - Fairfield

I want to receive the latest job alert for client services officer in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected