In-Demand It support Jobs in Surry Hills Nsw

IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
IT Officer (ICT Help Desk Officer)
Expert Education and Visa Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Paid training
Quick Apply
IT Support
Harry Design Studio —Maroubra NSW
- $55,015.65 - $99,539.00 a year
- Part-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick Apply
ICT Support Engineer
AAA Radiator Specialists Pty Ltd —Croydon Park NSW
- $80,000 - $95,000 a year
- Full-time
- Databases
- Bachelor's degree
- APIs
Quick Apply
IT Support Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
ICT Support Officer
Prime Group Hygiene Solutions Pty Ltd —Strathfield South NSW
- $80,000 - $85,000 a year
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
9d
IT Support Officer
Fulcrum —Sydney NSW
- $79,900 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
13d
ICT Customer Support Officer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
1d
ICT Support Technician
B2B BARBER Pty Ltd —Queen Victoria Building NSW
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Quick Apply
Associate Technical Support Specialist
Milestone Technologies, Inc. —Sydney NSW
- Management
- Customer service
- AI
9d
Desktop Support Officer
Avant —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Administrative experience
3d
IT Support Officer
AccorCorpo —Sydney NSW
- Full-time
- Microsoft Outlook
- SharePoint
- Communication skills
Quick Apply
Junior IT Support Analyst
Havas Group —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
12d
IT Help Desk Support Analyst
BGIS —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance program
- Employee discount
4d
IT Desktop Support Technician
Live Nation —Sydney NSW
- Full-time
- Microsoft Office
- AI
IT Support
Shift —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Parental leave
2d
IT Administrator
IREN —Sydney NSW
- Full-time
- Management
- Computer Science
- Administrative experience
- Annual leave
Service Desk Analyst
Torrens University Australia —Surry Hills NSW
- $80,000 a year
- Full-time
- Customer service
- Microsoft Office
- University
3d
ICT Support Technicians nec
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Management
- Software troubleshooting
- Work from home
Quick Apply
1d
IT Support Coordinator - Hybrid
Oscar Wylee —Sydney NSW
- Hybrid work
- Administrative experience
- Communication skills
Quick Apply

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it support jobs near surry hills nsw

IT Support Representative

King Living -
Turrella NSW

Quick Apply

Job Details

Full-time

Benefits

On-site parking

Qualifications

System administration
Incident management
Software troubleshooting
Customer service
ITIL
Communication skills
Help desk

Full Job Description

Frontline IT support role at a globally recognised Australian brand.
Broad technical exposure across hardware, software & infrastructure.
Onsite barista, generous discounts, onsite parking & career pathways.

Keep King Living's people connected, productive and supported — and build your IT career within a globally expanding premium design brand.

The King Difference

This is not just a helpdesk role where you close tickets and wait for the next one.

This is a frontline IT support position where you are the first point of contact for a global organisation — and the quality of your work directly shapes the experience every King Living team member has with technology, every single day. You will troubleshoot hardware and software issues, manage device configurations, support onboarding and offboarding processes, and collaborate closely with senior engineers and cross-functional teams to keep IT operations running smoothly across our global network.

The variety is real. The exposure is broad. And the opportunity to grow within a fast-moving IT function at a globally expanding brand is genuine.

If you are a technically curious, customer-focused IT professional who takes pride in delivering great support — this is where you start building something.

What You Will Own

First & Second Level Support Provide responsive, high-quality first and second-level IT support — resolving user hardware, software, and connectivity issues with minimal downtime and a consistently professional approach.

Device & Asset Management Manage the installation, configuration, and maintenance of end-user computing devices including desktops, laptops, peripherals, and mobile devices. Maintain accurate IT asset documentation and ensure resources are up to date and accessible.

Service Desk & Ticket Management Monitor and manage service desk tickets — ensuring efficient tracking, clear communication, and timely resolution of incidents and service requests in line with agreed SLAs.

Onboarding & Offboarding Support user onboarding and offboarding processes including account creation, permissions management, and asset allocation — ensuring every team member is set up for success from day one.

Collaboration & Escalation Work closely with senior engineers and cross-functional IT teams to escalate and resolve complex issues efficiently. Support network connectivity checks and basic infrastructure maintenance activities as required.

Security & Compliance Ensure compliance with IT security policies and procedures — proactively identifying and reporting security risks or violations to maintain a safe and well-governed digital environment.

Who You Are

You are technically curious, people-oriented, and genuinely motivated to deliver great support — and you are looking for an environment where those qualities are valued and developed.

Basic proficiency or familiarity with Microsoft 365, Windows, and macOS operating systems
Ability to troubleshoot hardware, software, and connectivity issues with confidence
Excellent customer service and communication skills — able to explain technical concepts clearly to non-technical users
Comfortable managing multiple tasks and prioritising workload under pressure
Familiarity with ITIL processes, incident management, and ticketing systems preferred
A collaborative team player who works well across functions and levels
Proactive and eager to learn — you stay current on new technologies and look for ways to improve

You will likely come from an IT support, helpdesk, or junior systems administration background — or be early in your IT career and ready to build your skills within a globally expanding organisation. What matters most is your customer focus, your technical curiosity, and your commitment to doing the work well.

Why People Join King Living — And Stay

An Iconic Australian Brand Since 1977, King Living has redefined Australian furniture design. With operations across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand — your work will support a genuinely global organisation.

Broad Technical Exposure A varied frontline role with exposure across hardware, software, infrastructure, security, and cross-functional IT operations — ideal for an IT professional looking to build a well-rounded foundation.

Career Growth Clear pathways to grow within King Living's IT function — supported by a collaborative team and exposure to senior engineers and specialists across the business.

Daily Perks Freshly brewed coffee from our onsite barista — every day.

Convenience Complimentary onsite parking at our Design & Support Centre, including EV charging facilities.

Generous Discounts Employee and family & friends discounts on our full premium product range.

A Team That Backs You A collaborative, values-driven IT team invested in your development and committed to delivering great outcomes for the business.

About King Living

King Living is a family-owned Australian design company with a global footprint and a reputation for innovation, craftsmanship and timeless design.

Everything we do is guided by four values: Passion. Integrity. Collaboration. Innovation. These are not words on a wall — they shape how we lead, create and grow.

Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values. King Living is an equal opportunity employer.

All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Ready to bring your technical skills to a brand worth supporting? We'd love to hear from you.

Quick Apply

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it support jobs in surry hills nsw

IT Support Representative

IT Officer (ICT Help Desk Officer)

IT Support

ICT Support Engineer

IT Support Analyst

ICT Support Officer

IT Support Officer

ICT Customer Support Officer

ICT Support Technician

Associate Technical Support Specialist

Desktop Support Officer

IT Support Officer

Junior IT Support Analyst

IT Help Desk Support Analyst

IT Desktop Support Technician

IT Support

IT Administrator

Service Desk Analyst

ICT Support Technicians nec

IT Support Coordinator - Hybrid

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