In-Demand Patient services officer Jobs in Sunshine Coast Qld

Patient Services Officer - HC - Practice Support
Advara HeartCare —Birtinya QLD
- Part-time
- Customer service
- Patient care
- Communication skills
- Parental leave
Resident Medical Officer
UnitingCare —Buderim QLD
- Part-time
- Acute care experience
- Hospital experience
- Health insurance
- Parental leave
Administration Officer NUM Support - Medical Wards
Queensland Government —Sunshine Coast QLD
- Part-time
- Medical office experience
- Wellness program
13d
Administration Officer - NUM Support
Queensland Government —Sunshine Coast QLD
- Wellness program
11d
Informatics Officer - Clinical Information Services
Queensland Government —Sunshine Coast QLD
- Wellness program
7d
Courier
Healius Corp. —Buderim QLD
- Weekend availability
- Laboratory
- Communication skills
- Time management
- Health insurance
- Employee assistance program
Principal House Officer / Registrar - Emergency Medicine
Queensland Government —Sunshine Coast QLD
- Temporary
- Wellness program
Technology Officer - Information Services
Queensland Government —Sunshine Coast QLD
- Wellness program
7d
Administration Officer - Directory/Provisioning
Queensland Government —Sunshine Coast QLD
- Part-time
- Wellness program
7d
Assistant in Nursing - Older Person's Mental Health Inpatient Unit
Queensland Government —Sunshine Coast QLD
- Part-time
- Nursing
- Wellness program
7d
Principal House Officer - General Surgery
Queensland Government —Sunshine Coast QLD
- Temporary
- Wellness program
Physician Assistant
Queensland Government —Sunshine Coast QLD
- Temporary
- Wellness program
2d
Clinical Nurse - Cancer Care Services Gympie Day Therapy Unit
Queensland Government —Sunshine Coast QLD
- Leadership
- Communication skills
- Nursing
- Wellness program
10d
Assistant in Nursing - Department of Emergency Medicine Gympie
Queensland Government —Sunshine Coast QLD
- Part-time
- Nursing
- Wellness program
3d
Enrolled Nurse Advanced Practice - Inpatient Unit 3D
Queensland Government —Sunshine Coast QLD
- Part-time
- Nursing
- Wellness program
2d
Nurse Practitioner Neonatology
Queensland Government —Sunshine Coast QLD
- Nursing
- Wellness program
23h

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Patient Services Officer - HC - Practice Support

Advara HeartCare
Birtinya QLD

Apply Now

Job Details

Permanent | Part-time

Benefits

Parental leave

Qualifications

Customer service
Patient service
Patient care
Communication skills

Full Job Description

Want to improve Australia’s heart health? Our team is our impact and our future. Join us and help move Australia’s heart health and your career forward.
Our Best Starts with You!
We are seeking an energetic and professional individual to join our busy Buderim and Birtinya clinic.
Also known as the Patient Service Officer you are responsible for providing friendly administrative support to our staff and clinicians, booking and rescheduling testing, liaising with hospital staff and doctors.
This role reports directly to the Practice Manager and supports our vibrant team who are passionate about customer service and working collaboratively.
What you’ll bring

To succeed in this role, you will have:

Demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment
Strong organisation and communication skills, with the ability to efficiently work as a proactive member of a multi-disciplinary team and the ability to nurture positive connections with patients.
Experience in billing/receipting medical accounts, Medicare and DVA billing
Exceptional phone manner and ability to handle a high volume of patient enquiries
High attention to detail and the ability to adapt in a fast-paced environment

Your impact, with us
As our highly valued Patient Service Officer, you’ll use your skills and expertise to provide quality care to patients with a wide range of cardiovascular conditions.
Primarily based in Birtinya and Buderim but will require occasional travel to cover other sites in Sunshine Coast, you’ll play a crucial role in delivering quality reception and administrative services that meet the highest professional and company standards. Your dedication will ensure that our patients, referrers, and customers receive the professional, caring, and friendly service they deserve.

You’ll make a meaningful impact by:

Act as the first point of contact and greeting patients on arrival
Managing patient appointments for numerous Specialists across multiple sites
Collect patient information, maintaining patient privacy and accurate data entry
Manage a large volume of patient telephone enquiries
Coordinate the billing and receipting of accounts to patients, Medicare and DVA
Liaising with Specialists, Nurses, Cardiac Physiologists and peers.
Work efficiently in a fast-paced administrative role where patient care is our focus
Check patient GP referrals with Medicare, ensuring data accuracy
Timely processing of correspondence to referrers and patients
Respond to incoming phone calls promptly and provide a professional service in line with expectations
Work with colleagues and other administrative staff to achieve efficient and effective management of medical appointments and other related clinical information via the Health Track system
Booking and confirming patients for tests and consultations.

Why Advara HeartCare
We’re a values-driven organisation where every person matters. Because whatever your role here, you are our impact, and you are our future.
At Advara HeartCare, we care, we work together, we advance, and we deliver. When you join us, you’ll discover meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something that’s even better.
Here are some of the things we hope you’ll love about working with us:

Your impact, with us.

At Advara HeartCare, you’ll use your skills to achieve better quality outcomes, deeper care and a bigger impact with an organisation that’s leading the way.

Your growth, with us.

Develop new knowledge and skills at the cutting edge of our industry and progress your career in a fast-growing company that’s dedicated to what you do best.

Your voice, with us.

When you join our team, you’ll be valued and heard. Truly. We’re listening to and investing in our people more than ever before, which means you get to shape our future while building yours. Because that’s how we will all thrive.

You’ll also enjoy a range of other benefits:

The opportunity to work for one of the most influential healthcare providers, pioneering the way for innovation in cardiac diagnostics and treatment
Work with a connected, collaborative team
Create the work-life balance you need with flexible work arrangements and the option to purchase additional annual leave.
Range of benefits such as 12 weeks paid parental leave

Don't meet every single requirement? You don't need to. At Advara HeartCare, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

Apply Now

Refine Your Search

patient services officer jobs in sunshine coast qld

Patient Services Officer - HC - Practice Support

Resident Medical Officer

Administration Officer NUM Support - Medical Wards

Administration Officer - NUM Support

Informatics Officer - Clinical Information Services

Courier

Principal House Officer / Registrar - Emergency Medicine

Technology Officer - Information Services

Administration Officer - Directory/Provisioning

Assistant in Nursing - Older Person's Mental Health Inpatient Unit

Principal House Officer - General Surgery

Physician Assistant

Clinical Nurse - Cancer Care Services Gympie Day Therapy Unit

Assistant in Nursing - Department of Emergency Medicine Gympie

Enrolled Nurse Advanced Practice - Inpatient Unit 3D

Nurse Practitioner Neonatology

More jobs to discover

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