We're excited to welcome an Administration Officer - Director/Provisioning to our Telecommunications and ICT Business Improvement Team.
The primary function of the Administration Officer Directory/Provisioning is to maintain timely workflow for faulty DECT phones, provisioning of telephony devices and peripherals including the procurement thereof, order management, in service (as required) and inventory management. Also to maintain the directories, ensuring these are both up to date and current to ensure a standardised and consistent service is delivered to customers, along with engaging with the business to establish a two-way exchange of key updates and maintaining good stakeholder relationships.
Sunshine Coast Health is a values-based organisation. We are committed to the maintenance of a culture in which we treat our colleagues with respect as we do our patients, consumers and the community. We respect, protect and promote human rights in our decision-making and actions.
Key Responsibilites include:
Communicate regularly with all departments of the Health Service to maintain accurate and current records for effective online phone directory.
Proactively engage with the business establishing a two-way exchange of key updates and ensure that the directory platforms contain identical information and accuracy.
Process new order requests and cost recoveries, as well as general customer service activities.
Continually monitor ordering and provisioning mailboxes, completing tasks in a timely manner.
Remuneration value up to $60 351 p.a, comprising salary rates $39.98 - $44.46 p.h., employer contribution to superannuation (12.75%) and annual leave loading (17.5%) (AO3) (part time position, 45.6 hrs p.f.). Applications will remain current for 12 months. Please note: only applications from candidates will be accepted (applications that may result in an agency fee will not be considered).
Why work for us?
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance. As a Queensland Health employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases. We are committed to providing a diverse and inclusive workplace for our people and our community. We encourage people of all genders, races, ages and abilities to apply for roles within our Health Service.
You can find out more about why it's so great to work at Sunshine Coast here: https://www.health.qld.gov.au/sunshinecoast/careers
As a Sunshine Coast Health employee, you will receive competitive remuneration and have access to:
A wellness program;
Generous superannuation;
Flexible work arrangements;
Career training and development; and
Salary packaging.
Check out the latest updates here:
https://www.sunshinecoast.health.qld.gov.au/This work is licensed under a Creative Commons Attribution 3.0 Australia License.
