In-Demand business services officer Jobs in springwood qld

Assessing Support Officer
Auto & General Holdings —Underwood QLD
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Administration Officer
Queensland Government —Logan City QLD
13d
Information Officer Supervisor
Queensland Government —Brisbane QLD
10d
Community Liaison Officer
Queensland Government —Brisbane QLD
13d
Administration Officer
Churches of Christ —Acacia Ridge QLD
- Up to $18,549 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
12d
Client Service Officer
Queensland Government —Brisbane QLD
- Temporary
14d
Network Administration Officer
BlueCare —Springwood QLD
- Full-time
- Management
- Microsoft Office
- In-person
- Health insurance
- Parental leave
Registry Officer
Queensland Government —Brisbane QLD
- Temporary
District Administration Officer
Queensland Government —Brisbane QLD
8d
HR Officer
Teys Australia —Eight Mile Plains QLD
- Full-time
- Communication skills
Quick Apply
1d
Business Support Officer
Queensland Government —Brisbane QLD
- Administrative experience
- Organisational skills
- SharePoint
12d
Administration Officer - Kingston State School
Queensland Government —Logan City QLD
- Temporary
9d
Executive Services Officer - Logan City Special School
Queensland Government —Logan City QLD
- Temporary
12d
Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Time management
5d
Administration Officer - Browns Plains State High School
Queensland Government —Logan City QLD
- Temporary
1h
Assistant Project Officer
Queensland Government —Brisbane QLD
- Full-time
- Administrative experience
- Communication skills
7d
Rostering Officer
Anglicare Southern Queensland —Eight Mile Plains QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
Relationship Manager
Queensland Government —Brisbane QLD
- Temporary
1d
Client Services Officer
Findex —Brisbane QLD
- Full-time
- Organisational skills
- In-person
Secretariat Services Officer
Queensland Government —Brisbane QLD
- Management
- Microsoft Office
- Communication skills
1h

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Assessing Support Officer

Auto & General Holdings -
Underwood QLD

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Customer service
Computer skills
Communication skills

Full Job Description

The role

We have an exciting opportunity for an Assessing Support Officer, based at either our Enogerra or Underwood site. If you’re looking for a position where you can support our assessing team, build strong working relationships and be part of a supportive environment, this could be a good fit for you.

As our new Assessing Support Officer, you will be responsible for administrative tasks and activities related to all components of the Motor Claim. You will play a vital part in ensuring a smooth and efficient assessment process, reducing claims duration and delivering an excellent customer experience.

You will:

Provide excellent customer service, following all relevant system & protocols outlined in the knowledge system.
Maintain consistent & proactive communication with customers, repairers and tow operators, identifying and appropriately acting on instances of customer dissatisfaction
Provide appropriate advice and guidance to customers to inform their decision making leading to optimal assessing, repair, or total loss resolutions.
Facilitate rebooking and pathing activities by guiding customers into our Internal Assessment Centres (IACs) and repairer network.
Effectively manage all aspects of repairer services throughout the fulfilment process and proactively manage all administrative activities from booking to assessment authorisation.

What experience you’ll bring

Highly developed verbal & written communication skills with the ability to influence stakeholder outcomes
Previous experience working in the Insurance industry, with demonstrated strong customer service skills
Strong computer skills with previous experience working with industry specific programs, or the ability to quickly learn the necessary systems
Ability to effectively prioritise tasks and manage workload, with the ability to adapt to unexpected demands and a team player
Able to manage challenging situations in a calm and professional manner, with a problem solving, solutions focused approach

Our Perks

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

business services officer jobs in springwood qld

Assessing Support Officer

Administration Officer

Information Officer Supervisor

Community Liaison Officer

Administration Officer

Client Service Officer

Network Administration Officer

Registry Officer

District Administration Officer

HR Officer

Business Support Officer

Administration Officer - Kingston State School

Executive Services Officer - Logan City Special School

Project Officer

Administration Officer - Browns Plains State High School

Assistant Project Officer

Rostering Officer

Relationship Manager

Client Services Officer

Secretariat Services Officer

I want to receive the latest job alert for business services officer in springwood qld

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