In-Demand Technical consultant Jobs in Remote

Technical Support Engineer - Australia
AutoRABIT Holding Inc. —Remote
- $60,000 - $75,000 a year
- Weekend availability
- Remote
- Azure
- Computer Science
- Customer service
Quick Apply
MEP Planner - WFH
ARO Tender Consulting —Remote
- $600 - $1,000 a day
- Contract
- Remote
- AI
- Communication skills
- Work from home
Quick Apply
Assistive Technology Account Manager (AT Consultant)
Tobii Dynavox —Remote
- Full-time
- Private practice
- Communication skills
1d
ITSM Atlassian Consultant
ServiceRocket —Remote
- Contract
- Remote
- Computer Science
- SQL
- Bachelor's degree
Lead Consultant
SYNITI —Remote
- Remote
- Computer Science
- ERP systems
- Data analysis skills
Consultant in Adelaide
Red Hat, Inc. —Remote
- Full-time
- Hybrid work
- DevOps
- Communication skills
Presales Consultant
Paramount Assure —Remote
- Full-time
- Remote
- Analysis skills
- Communication skills
Servicenow Consultant - Australia (Remote)
Sysintegra —Remote
- Full-time
- Remote
Senior Business Value Consultant
Wiz —Remote
- Remote
- Management
- Master's degree
- Analysis skills
3d
ServiceNow Consultant(Remote)
Sysintegra —Remote
- Full-time
- Remote
- Analysis skills
- Marketing
Senior Atlassian Technology Consultant
ServiceRocket —Remote
- Full-time
- Remote
- Computer Science
- SQL
- Analysis skills
- Relocation assistance
- Health insurance
RA Specialist (Consultant)
ProductLife Group —Remote
- Contract
- Communication skills
Lead Consultant in Data Privacy
EPI-USE Labs —Remote
- Full-time
- English
- Microsoft Office
- Business development
- Health insurance
Regulatory Affairs Consultant - Core Team
Parexel —Remote
- Remote
- Education
- Bachelor's degree
- Communication skills
7d
Salesforce IT Recruiter
TechForce Services —Remote
- Full-time
- Remote
- Sales
- Salesforce
- Recruiting
4d
Senior Workday Consultant
EPAM Systems, Inc. —Remote
- Remote
2d
IT Project Manager – Oil & Gas / Petrochemical
Decorpot —Remote
- Contract
- Remote
- Azure
- Computer Science
- PMP
Quick Apply
Workday Certified Talent & Performance Consultant
Intecrowd —Remote
- Contract
- Remote
- Customer service
- Bachelor's degree
- No degree
- Work from home
Quick Apply
Concierge Security Engineer 3
Arctic Wolf —Remote
- $93,000 - $256,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Writing skills
- Engineering
- Health insurance
- Parental leave
Account Technical Lead (ATL), Enterprise Accounts
Autodesk —Remote
- Full-time
- Remote
- Computer Science
- Sales
- Engineering

I want to receive the latest job alert for technical consultant in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical consultant jobs near remote

Furniture Sale Consultant jobs in Randwick Nsw

Workday Consultant jobs in Melbourne Vic

Workday Consultant jobs in Sydney Nsw

Communications Consultant Financial Services jobs in Sydney Nsw

Senior Business Consultant jobs in East Perth Wa

Education Consultant jobs in Melbourne Vic

Recruitment Consultant Entry Level jobs in Campbelltown Nsw

Travel Consultant jobs in Beaumont Hills Nsw

Senior Business Consultant jobs in Pyrmont Nsw

Business Development Manager jobs in Gillman Sa

Privacy Analyst jobs in Chatswood Nsw

Data Analyst Government jobs in Sydney Nsw

Business Analyst jobs in Western Australia

Privacy Analyst jobs in Southbank Vic

Maintenance Planner jobs in Oran Park Nsw

Production Planner jobs in Thomastown Vic

Merchandise Planner jobs in Five Dock Nsw

Event Planner jobs in St Marys Nsw

Demand Planner jobs in Chadstone Vic

Maintenance Planner Scheduler jobs in Blacktown Nsw

Technical Support Engineer - Australia

AutoRABIT Holding Inc. -
Remote

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Qualifications

Azure
Computer Science
IntelliJ
Customer service
Salesforce
Engineering
Visual Studio
Git
Technical support
Education
Bachelor's degree
SVN
Jenkins
GitLab
Communication skills

Full Job Description

About the Role:
AutoRABIT is looking for a Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service skills.

As a Support Engineer, you will contribute to AutoRABIT products adoption and success. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also troubleshoot, investigate and solve customer issues in a timely manner. In AutoRABIT, you will represent the customer voice in finding solutions with the assistance of our product, engineering and Customer Success teams

Responsibilities:

You will be the first contact point for new customer support requests.
Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer relationship all along the way.
Collaborate with Sales, Solution Consultants, Engineering and Product management to troubleshoot customer issues, and improve overall customer experience and make sure that our Service offering brings maximum value to our customers.
Be creative, find solutions to improving the customer experience and the way we work.
Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well-formatted, and consistent with prior communications.
Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally

Adhere to AutoRABIT’s internal and customer contracted support SLAs
Excellent written and verbal US English communication skills.
Candidates will be assigned to US-hours shifts (may range from EST to PST), may be required to work rotational, and weekend shifts to cover 24X7X365 Support.
Responsible to adhere to set internal controls.

Desired Skills and Experience:

Excellent Customer service experience and communication skills
Attention to detail
Understanding and ability to learn technical concepts quickly
2-3 years previous Technical customer support experience
Desired: Experience working with Salesforce and/or a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab) More than acronyms, these are the tools that our customers use and that our products integrate with.
Experience with system-wide deployments. Because sometimes an issue is not caused by the application itself, but by the network, the underlying server, the database, etc.
Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally
Investigation skills to understand problems in their context and the ability to reproduce these scenarios.
Familiarity with working with logs is a plus

Education and Qualifications:

Bachelor's in computer science, Engineering, or equivalent degree, or equivalent technical support experience
Any Salesforce certification is a plus
Must live in and be eligible to work in Australia

Work Timings: On-call/weekend rotations, and occasional meetings in early mornings or Evenings to collaborate with global teams, may be required to off-shift to cover other time zones

The annual salary for this role is $60,000 - $75,000 AUS depending on experience

THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview process.

zAAapngXOn

Quick Apply

Refine Your Search

technical consultant jobs in remote

Technical Support Engineer - Australia

MEP Planner - WFH

Assistive Technology Account Manager (AT Consultant)

ITSM Atlassian Consultant

Lead Consultant

Consultant in Adelaide

Presales Consultant

Servicenow Consultant - Australia (Remote)

Senior Business Value Consultant

ServiceNow Consultant(Remote)

Senior Atlassian Technology Consultant

RA Specialist (Consultant)

Lead Consultant in Data Privacy

Regulatory Affairs Consultant - Core Team

Salesforce IT Recruiter

Senior Workday Consultant

IT Project Manager – Oil & Gas / Petrochemical

Workday Certified Talent & Performance Consultant

Concierge Security Engineer 3

Account Technical Lead (ATL), Enterprise Accounts

I want to receive the latest job alert for technical consultant in remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected