In-Demand Senior project lead Jobs in Redcliffe, Qld

Senior Client Advisor, Multi Site-Kippa Ring
Amplifon —Kippa-Ring QLD
- Full-time
- Communication skills
Quick Apply
Operations Improvement Lead
Senior Leadership InfraBuild —Hemmant QLD
- Engineering
- ERP systems
- Microsoft Office
- Health insurance
- Parental leave
Senior Project Manager / Project Manager - ATC/Air Defence
ROHDE & SCHWARZ GmbH & Co. KG —Brisbane Airport QLD
- Contract
- Engineering
- Bachelor's degree
Senior Project Manager
Hitachi Rail —Brisbane QLD
- Full-time
- PMP
- Engineering
- Microsoft Office
5d
Senior Manager
Mater Group —Newstead QLD
- Full-time
- Experience working with children
- AI
- Health insurance
- Employee assistance program
7d
Senior Marketing Manager (Maternity Leave Contract)
Orange Sky Australia —Stafford QLD
- Contract
- Analysis skills
- Recruiting
- Organisational skills
- Parental leave
- Employee assistance program
Senior Estimator
Abergeldie Complex Infrastructure —Northgate QLD
- Construction experience
- Communication skills
Operations Manager
Compass Group Australia —Brisbane Airport QLD
- Full-time
- Hybrid work
- Leadership
- Communication skills
Senior Contract Manager
Thales —Eagle Farm QLD
- Full-time
- Hybrid work
- Finance
- In-person
- Business
- Health insurance
- Parental leave
Event Manager - Brisbane (12 month max term)
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Financial services
- Budgeting
- Parental leave
- Employee assistance program
Marketing Coordinator
Seasons —Brendale QLD
- Full-time
- Marketing
- Communication skills
- Marketing
9d
Information and Communication Technology (ICT) Manager
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- CRM software
- Management
- POS
Quick Apply
Project Engineer / Senior Project Engineer
SEE Group —Morayfield QLD
- Full-time
- Microsoft Excel
- Bachelor's degree
- Organisational skills
HR Business Partner
Americold Logistics LLC —Hemmant QLD
- Full-time
- Manufacturing
- Communication skills
- Employee discount
Quick Apply
Senior Civil Structural Engineer
Ampol Group —Lytton QLD
- Full-time
- Civil engineering
- Engineering
- Business
- Parental leave
- Fuel discount
Quick Apply
Senior Process Engineer
Coogee —Lytton QLD
- Full-time
- Management
- Engineering
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
8d
Senior Architect
FK —Brisbane Airport QLD
- Part-time
- Communication skills
Electrical Project Manager
CV Services Group —Hendra QLD
- Supervising experience
- Electrical experience
- Construction experience
Senior IT Systems Administrator
ROHDE & SCHWARZ GmbH & Co. KG —Brisbane Airport QLD
- Computer Science
- Customer service
- Administrative experience
Senior Site Controller
Kraft Heinz Company —Northgate QLD
- Microsoft Excel
- ERP systems
- Budgeting
- Opportunities for advancement

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Senior Client Advisor, Multi Site-Kippa Ring

Amplifon -
Kippa-Ring QLD

Quick Apply

Job Details

Full-time

Qualifications

Lead generation
Driver Licence
Communication skills

Full Job Description

Senior Client Advisor

About Amplifon

At Amplifon, we empower people to rediscover all the emotion of sound. With a presence in 26 countries, we are on a mission to transform the way people experience hearing healthcare worldwide. Our team of professionals are dedicated to understanding each customer's unique needs and delivering exceptional solutions and experiences.

We transform the way hearing healthcare is perceived and experienced worldwide, making it a natural choice for people to seek the superior care and expertise of our hearing care professionals. We strive to understand the unique needs of every customer, delivering the very best solutions and an outstanding experience. We attract, develop, and empower the most talented people who share our ambition to change the lives of millions of people across the world.

About the Role

The Senior Client Advisor is a key reference point for the Area Manager in ensuring exceptional customer service to our clients. This role combines high-level operational problem solving with hands-on coordination, coaching, and development of other Client Advisors across an assigned cluster of clinics. You will play a vital role in recruitment, retention, and upskilling of team members while working closely with our Training team to foster continuous improvement.

In this position, you will achieve business objectives by creating and optimizing commercial opportunities, coordinating diaries and store activities for maximum productivity, and serving as a role model for service excellence. This is an exciting opportunity to develop your leadership capabilities while making a meaningful impact on both team performance and customer experiences. Please note this is a multi-site role requiring frequent travel between clinics in the area, so you must have a valid driver's license and reliable vehicle.

Key Responsibilities

Serve as a point of reference for Client Advisors, proactively addressing operational and front office issues related to systems
Collaborate with the Area Manager to plan the launch of initiatives and support fast uptake of new processes among cluster teams
Support recruitment and onboarding of Client Advisors within the cluster
Act as a role model and positive ambassador for business initiatives, demonstrating early adoption and best practices
Coach and mentor other Client Advisors relating to best practice and new business initiatives
Manage Client Advisor scheduling to ensure adequate coverage for screenings, off-site activities, sick leave, and annual leave
Travel between clinics to provide resourcing coverage where required
Ensure optimum diary management with maximum appointment volume and appropriate mix to meet business and customer requirements
Deliver the highest quality service and assistance to all customers, managing inquiries over the phone and in person
Acknowledge and resolve customer complaints while upholding client privacy and consents
Educate and assist customers with using and servicing their devices and accessories, performing minor repairs
Process customer sales, order and manage clinic stock, and review clinic reports to optimize revenue flow
Monitor sales reports and assist with action plans to achieve forecasts
Undertake data mining and customer follow-up to book appointments and maintain diary productivity
Conduct screenings to identify clients needing hearing assessments and utilize various lead generation methods

Required Qualifications

Track record of success within the Client Advisor role or equivalent
Excellent communication and listening skills
Ability to communicate clearly and concisely
Passion for service excellence
Valid driver's license and reliable vehicle for multi-site travel

Key Competencies

Customer Service excellence
Problem Solving capabilities
Ability to take controlled risks
Motivation and Empowerment of team members
Coaching and Development skills

What We Offer

When you work at Amplifon, you can expect more. We offer an open and supportive work environment with the opportunity to work with a rich portfolio of multi-brand products and proprietary protocols. Your success is important to us, which is why we provide development opportunities and recognition programs. If you are looking for a career that will challenge you and give you plenty of opportunities to work on exciting projects while making a real difference in people's lives, we would love to hear from you.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

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senior project lead jobs in redcliffe, qld

Senior Client Advisor, Multi Site-Kippa Ring

Operations Improvement Lead

Senior Project Manager / Project Manager - ATC/Air Defence

Senior Project Manager

Senior Manager

Senior Marketing Manager (Maternity Leave Contract)

Senior Estimator

Operations Manager

Senior Contract Manager

Event Manager - Brisbane (12 month max term)

Marketing Coordinator

Information and Communication Technology (ICT) Manager

Project Engineer / Senior Project Engineer

HR Business Partner

Senior Civil Structural Engineer

Senior Process Engineer

Senior Architect

Electrical Project Manager

Senior IT Systems Administrator

Senior Site Controller

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Senior Client Advisor

About Amplifon

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Key Competencies

What We Offer

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