In-Demand Customer relations manager Jobs in Queensland

Employee Relations Manager
Kinetic —Mackay QLD
- Bachelor's degree
- Psychology
- Business
Deputy General Manager - APAC
Cubic Corporation —Townsville QLD
- Full-time
- Marketing
- Engineering
- Master's degree
Sales Manager - Kleemann
Wirtgen Australia —Stapylton QLD
- $120,000 - $142,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Employee assistance program
Quick Apply
9d
Business Manager
MSS Security —Queensland
- Full-time
- Management
- Business development
- Team management
Bar Attendant Supervisor
Sovereign Resort Hotel Pty Ltd —Cooktown QLD
- $77,320.88 a year
- Full-time
- Customer service
- Supervising experience
- In-person
Quick Apply
6d
HR Specialist, Contracts Management - APAC
Remote —Brisbane QLD
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
Marketing Specialist
Kinstone Group —Eight Mile Plains QLD
- $80,000 - $90,000 a year
- Full-time
- Management
- Marketing
- Bachelor's degree
Quick Apply
14d
Guest Relations Manager
Marriott International, Inc —Surfers Paradise QLD
- Weekend availability
- Hospitality
- Microsoft Office
- Guest services
9d
People & Culture Manager
Crystalbrook Collection —Cairns QLD
- Part-time
- Hospitality
- Leadership
- Hotel experience
Manager Customer Relations Data & Insights
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Presentation skills
- Communication skills
- Parental leave
- Employee assistance program
1d
Senior Case Manager
EML —Brisbane QLD
- Full-time
- Communication skills
- Work from home
- Parental leave
Restaurant Manager
Subway —Plainland QLD
- Management
- Supervising experience
Quick Apply
Manager Executive Services
Queensland Government —Sunshine Coast QLD
- Temporary
- Negotiation
12d
Contract Administrator - Brisbane
Binah —Queensland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Maintenance Manager
Civeo —Queensland
- $190,000 a year
- Full-time
- Management
- No degree
- Employee assistance program
- Employee discount
Duty Manager
Greenbank Services Club —Hillcrest QLD
- Weekend availability
- Management
- Leadership
INF-011 Project Manager
Charters Towers Regional Council —Charters Towers QLD
- $121,392 - $135,920 a year
- Full-time
- Management
- Office
- Leadership
- Relocation assistance
- Annual leave
People & Culture Manager - QLD
Downer Group —Maryborough QLD
- Human resources
- Leadership
- Communication skills
Manager Store
Subway —Spring Hill QLD
- $55,000 - $65,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
- Professional development assistance
Quick Apply
13d

I want to receive the latest job alert for customer relations manager in queensland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations manager jobs near queensland

Contract Administrator jobs in Queensland

Contract Specialist jobs in Brisbane QLD

Customer Insights Analyst jobs in Woolloomooloo Nsw

Airport Customer Service jobs in Melbourne Vic

Receptionist Customer Service Accounts jobs in Melbourne Vic

Customer Insights Analyst jobs in Sydney Nsw

Contract Administrator jobs in Balwyn North Vic

Contract Administrator jobs in Langwarrin Vic

Contract Project Manager jobs in Brisbane Qld

Contract Administrator jobs in Surry Hills Nsw

Contract Administrator jobs in Sydney Nsw

Truck Contract jobs in Victoria

Hub Manager jobs in Sydney Western Suburbs Nsw

Virtual Assistant Property Manager jobs in Remote

Restaurant Manager jobs in Dapto Nsw

Aged Care Manager jobs in Sydney Nsw

Restaurant Manager jobs in Katoomba Nsw

Restaurant jobs in Canberra Act

Restaurant Manager jobs in Tasmania

Indian Restaurant jobs in Melbourne Vic

Employee Relations Manager

Kinetic -
Mackay QLD

Apply Now

Job Details

Qualifications

Law
Moving
Bachelor's degree
Psychology
Business
Communication skills

Full Job Description

Balance strategic input with practical, day‑to‑day ER work
High autonomy with the backing of an experienced team
Work within a business committed to safety, fairness and respect

The opportunity

Kinetic is seeking an experienced Employee Relations Manager to provide expert advice, guidance and support to the CQ/SA/NT business unit. This permanent, hands‑on advisory role supports the effective resolution of employee relations matters across a large, operational and unionised workforce, while building leader capability and ensuring compliant, values‑aligned outcomes.

About the role

Provide expert advice and guidance to regional leaders and employees on a wide range of employee relations matters, from day-to-day issues through to complex and sensitive cases
Manage performance, disciplinary, grievance and misconduct matters, ensuring fair, timely and legally compliant outcomes
Support and represent Kinetic in external matters, including tribunal proceedings and conciliations, and prepare high-quality written material as required
Build strong working relationships with unions and employee representatives to support effective consultation and dispute resolution
Support enterprise agreement negotiations, including preparation, leader support and related ER tasks
Lead complex workplace investigations, applying sound judgement and best practice investigation principles
Build leader capability through coaching, training and practical ER tools aligned to the Kinetic Way
Track employee relations matters, analyse trends and provide insights and recommendations to improve outcomes and reduce risk
Ensure ongoing compliance with workplace legislation, awards and enterprise agreements across the region
Actively contribute to a positive workplace culture aligned with Kinetic’s values and commitment to safety, wellbeing and inclusion

About you

Strong experience in an ER or IR advisory role within a complex or unionised environment
Demonstrated experience managing unfair dismissal, general protections or similar external claims
Proven capability preparing submissions and formal responses for external proceedings
Deep working knowledge of the Fair Work Act, modern awards and enterprise agreements
Confident advising leaders on disciplinary, performance and grievance processes
Strengthens leader capability through coaching and practical tools to drive consistent, legally compliant outcomes
Commercial, risk based and practical approach to workplace relations advice
Excellent written and verbal communication skills
High level of judgement, professionalism and discretion
Able to manage competing priorities in a fast paced environment

Qualifications

Bachelor's degree in Law, Business, Organisational Psychology or a related field
Legal Practicing Certificate highly desirable

About us:

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

How to Apply

Kinetic is proud to be an Equal Opportunity Employer and reflect the community we serve. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you’re ready for a challenging and rewarding career with us then click the 'Apply' button now!

Apply Now

Refine Your Search

customer relations manager jobs in queensland

Employee Relations Manager

Deputy General Manager - APAC

Sales Manager - Kleemann

Business Manager

Bar Attendant Supervisor

HR Specialist, Contracts Management - APAC

Customer Relations Representative

Marketing Specialist

Guest Relations Manager

People & Culture Manager

Manager Customer Relations Data & Insights

Senior Case Manager

Restaurant Manager

Manager Executive Services

Contract Administrator - Brisbane

Maintenance Manager

Duty Manager

INF-011 Project Manager

People & Culture Manager - QLD

Manager Store

I want to receive the latest job alert for customer relations manager in queensland

Related Searches

Explore jobs in more locations

The opportunity

About the role

About you

Qualifications

About us:

How to Apply

Job Seeker Tools

Employer Tools

Browse

Stay Connected