In-Demand Customer relations manager Jobs in Queensland

Groups & Events Manager - InterContinental Hayman Great Barrier Reef
InterContinental —Hayman Island QLD
- $90,000 a year
- Day shift
- Management
- Sales
- Analysis skills
2d
Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)
Remote —Brisbane QLD
- $46,500 - $117,750 a year
- Remote
- Conflict management
- AI
- Negotiation
- Annual leave
- Work from home
11d
People & Culture Manager
Crystalbrook Collection —Cairns QLD
- Part-time
- Hospitality
- Leadership
- Hotel experience
Operations Manager
Australia Post —Queensland
- Full-time
- Hybrid work
- Budgeting
- Manufacturing
- Leadership
17h
Business Manager
MSS Security —Queensland
- Full-time
- Management
- Business development
- Team management
Community Facilities Planning Officer
City of Gold Coast —Bundall QLD
- From $111,401 a year
- Full-time
- Hybrid work
- Management
- Engineering
- Bachelor's degree
- Work from home
6d
Student Experience Officer
Kaplan —Brisbane QLD
- Full-time
- Microsoft Office
- Master's degree
- Organisational skills
- Annual leave
7d
People and Wellbeing Coordinator
Torres Strait Island Regional Council —Cairns QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Employee Relations Manager
Kinetic —Mackay QLD
- Bachelor's degree
- Psychology
- Business
Senior Contracts Administrator - Brisbane
Binah —Queensland
- Full-time
- Management
- Customer service
- Engineering
Social Media & Event Marketing Manager
Superbar —Coolangatta QLD
- $30.96 - $35.35 an hour
- Part-time
- Hospitality
- In-person
- Communication skills
Quick Apply
8d
HR Specialist, Contracts Management - APAC
Remote —Brisbane QLD
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home
Operation Manager
Metcash —Garbutt QLD
- Full-time
- Warehouse experience
- Leadership
- Communication skills
- Annual leave
- Parental leave
Restaurant Manager
Baskk Italian —Coolangatta QLD
- $80,000 - $90,000 a year
- Full-time
- In-person
- Leadership
- Employee discount
- Free food
Quick Apply
Hospitality operations & compliance manager
Siblings @ Kirra Pty Ltd —Coolangatta QLD
- $80,000 - $90,000 a year
- Full-time
- Management
- In-person
Quick Apply
Senior Stakeholder Engagement Advisor/Stakeholder Engagement Advisor - Octopus Australia
Octopus —Brisbane QLD
- Full-time
- Health insurance
Quick Apply
3d
Fundraising and Community Engagement Officer (QLD)
Islamic Relief Australia —Queensland
- Weekend availability
- CRM software
- Databases
- Data entry
Site Manager - Brisbane
Binah —Queensland
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Recruitment Specialist
Applied Medical —Geebung QLD
- Full-time
- Office
- Human resources
- Recruiting
- Employee assistance program
Customer Relations Manager
Taipan Pty Ltd —Caboolture QLD
- Full-time
- Customer service
- Communication skills
- Fuel card
- Employee assistance program
Quick Apply

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Groups & Events Manager - InterContinental Hayman Great Barrier Reef

InterContinental -
Hayman Island QLD

Apply Now

Job Details

$90,000 a year
2 days ago

Qualifications

Catering management
Management
Sales
Analysis skills
Supervising experience
Education
Bachelor's degree
Team management
Hospitality Management
Communication skills
Hotel experience
Food service management

Full Job Description

The Opportunity

At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike.

Lead the experience. Drive the impact. Make Hayman Island your next adventure.

We’re looking for a collaborative and commercially minded Groups & Events Manager to take the reins of our Groups & Events team.

This is a hands-on leadership opportunity for someone who knows that exceptional events are about more than flawless execution. You are about creating memorable guest experiences, building strong client relationships and delivering commercial results. With a strong background in Meetings & Events, and preferably hotel or resort operations, you’ll bring energy, creativity and a strategic mindset to every interaction.

You’ll lead a dynamic team, partner closely with key stakeholders, and turn client needs and customer insights into experiences that exceed expectations. At the same time, you’ll have your eye firmly on the bigger picture - driving revenue, maximising team performance and identifying opportunities to grow our Groups & Events business.

If you’re a confident people leader who thrives in a fast-paced environment, loves bringing events to life and is motivated by both guest satisfaction and commercial success, this could be your opportunity to make your mark in one of Australia’s most extraordinary island destinations.

Your day-to-day responsibilities will include, but are not limited to:

Manage the Groups & Events team to achieve revenue goals and provide a seamless experience for guests.
Utilize customer insights to enhance products and services, ensuring outstanding customer engagement.
Monitor and act on client feedback to enhance the customer experience.
Build strong relationships with internal stakeholders and communicate client requirements effectively.
Manage financial aspects, including pricing strategies, profit goals, and budget planning.
Collaborate with the sales team.
Stay informed about competitor activities and industry trends to influence our strategy.
Promote responsible business practices and uphold company policies.

Salary rate $90,000.00 + super

See Yourself in Our Team

To be successful in this role, you’ll have:

Experience in Meetings & Events, hotel or resorts highly desirable
Supervisory experience in sales/catering team management
Bachelor’s Degree or higher education in hospitality or related field
Ability to manage diverse stakeholders
Proactive in building strong relations with stakeholders
Strategic and tactical thinker
Effective at goal setting and project delivery
Strong analytical skills
Strong organizational, written, and communication skills
Exceptional attention to detail
Able to thrive in a fast-paced environment and manage multiple projects
Must be eligible to work in Australia

Live the Island Life

Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community.
We make island living convenient and affordable with subsidised staff accommodation and meals. We also offer dedicated staff facilities - pool, beach, gym, bar, diner, laundry, and more.
Enjoy swimming, snorkelling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.
Your commute ends in paradise, with beautiful beaches and breathtaking ocean views just moments away.
Grow your career with opportunities for career growth, training, and professional development.
Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide.

At IHG Hotels & Resorts, we believe great hospitality starts with great people. We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

If you require any adjustments during the recruitment process, please let us know, we're here to support you.

Ready to Work in Paradise

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.
We also invite you to learn more by following our social channels:
- Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

Applications close on 21 September 2026. We will be reviewing and contacting candidates throughout the advertising period. This application may close earlier if the position is filled.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Apply Now

Refine Your Search

customer relations manager jobs in queensland

Groups & Events Manager - InterContinental Hayman Great Barrier Reef

Senior HR Lifecycle Specialist, Employee Relations and Transitions - APAC (HRBP)

People & Culture Manager

Operations Manager

Business Manager

Community Facilities Planning Officer

Student Experience Officer

People and Wellbeing Coordinator

Employee Relations Manager

Senior Contracts Administrator - Brisbane

Social Media & Event Marketing Manager

HR Specialist, Contracts Management - APAC

Operation Manager

Restaurant Manager

Hospitality operations & compliance manager

Senior Stakeholder Engagement Advisor/Stakeholder Engagement Advisor - Octopus Australia

Fundraising and Community Engagement Officer (QLD)

Site Manager - Brisbane

Recruitment Specialist

Customer Relations Manager

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