The Opportunity
At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike.
Lead the experience. Drive the impact. Make Hayman Island your next adventure.
We’re looking for a collaborative and commercially minded Groups & Events Manager to take the reins of our Groups & Events team.
This is a hands-on leadership opportunity for someone who knows that exceptional events are about more than flawless execution. You are about creating memorable guest experiences, building strong client relationships and delivering commercial results. With a strong background in Meetings & Events, and preferably hotel or resort operations, you’ll bring energy, creativity and a strategic mindset to every interaction.
You’ll lead a dynamic team, partner closely with key stakeholders, and turn client needs and customer insights into experiences that exceed expectations. At the same time, you’ll have your eye firmly on the bigger picture - driving revenue, maximising team performance and identifying opportunities to grow our Groups & Events business.
If you’re a confident people leader who thrives in a fast-paced environment, loves bringing events to life and is motivated by both guest satisfaction and commercial success, this could be your opportunity to make your mark in one of Australia’s most extraordinary island destinations.
Your day-to-day responsibilities will include, but are not limited to:
Manage the Groups & Events team to achieve revenue goals and provide a seamless experience for guests.
Utilize customer insights to enhance products and services, ensuring outstanding customer engagement.
Monitor and act on client feedback to enhance the customer experience.
Build strong relationships with internal stakeholders and communicate client requirements effectively.
Manage financial aspects, including pricing strategies, profit goals, and budget planning.
Collaborate with the sales team.
Stay informed about competitor activities and industry trends to influence our strategy.
Promote responsible business practices and uphold company policies.
Salary rate $90,000.00 + super
See Yourself in Our Team
To be successful in this role, you’ll have:
Experience in Meetings & Events, hotel or resorts highly desirable
Supervisory experience in sales/catering team management
Bachelor’s Degree or higher education in hospitality or related field
Ability to manage diverse stakeholders
Proactive in building strong relations with stakeholders
Strategic and tactical thinker
Effective at goal setting and project delivery
Strong analytical skills
Strong organizational, written, and communication skills
Exceptional attention to detail
Able to thrive in a fast-paced environment and manage multiple projects
Must be eligible to work in Australia
Live the Island Life
Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community.
We make island living convenient and affordable with subsidised staff accommodation and meals. We also offer dedicated staff facilities - pool, beach, gym, bar, diner, laundry, and more.
Enjoy swimming, snorkelling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.
Your commute ends in paradise, with beautiful beaches and breathtaking ocean views just moments away.
Grow your career with opportunities for career growth, training, and professional development.
Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide.
At IHG Hotels & Resorts, we believe great hospitality starts with great people. We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
If you require any adjustments during the recruitment process, please let us know, we're here to support you.
Ready to Work in Paradise
Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button.
We also invite you to learn more by following our social channels:
Applications close on 21 September 2026. We will be reviewing and contacting candidates throughout the advertising period. This application may close earlier if the position is filled.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
