In-Demand Claims lead Jobs in Queensland

Claims Performance and Insights Lead
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
9d
Head of Claims - General Insurance Consumer
Zurich Insurance —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Parental leave
10d
Compliance Manager - Renewable Energy
Smart Energy Group —Gold Coast QLD
- Full-time
- Hybrid work
- Bachelor's degree
- Business
Quick Apply
Administration Officer - Private Practice
Queensland Government —Toowoomba QLD
- Private practice
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
14d
Claims Support Officer
Gallagher Bassett —Brisbane QLD
- Hybrid work
- Microsoft Office
- Senior Secondary Certificate of Education
- Employee stock purchase plan
- Health insurance
5h
Team Leader Motor Claims Technical Assurance
Auto & General Holdings —North Lakes QLD
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Frontline Claims Manager Home
Auto & General Holdings —North Lakes QLD
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Senior Contracts Administrator
Georgiou —Brisbane QLD
- Leadership
- Communication skills
- Parental leave
Customer Audit Intelligence Lead
WorkCover Queensland —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
- Communication skills
8d
Service Executive
Aon Corporation —Surfers Paradise QLD
- Hybrid work
- Communication skills
Team Leader Fraud Investigations
Auto & General Holdings —Kawana Waters QLD
- Management
- Customer service
- In-person
- Parental leave
- Employee discount
Quick Apply
2d
Quality Officer
Allianz —Brisbane QLD
- Full-time
- Analysis skills
- Financial services
- Communication skills
Claims Support Officer
Coles Group —Mount Gravatt QLD
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee stock purchase plan
Project Coordinator
Colliers —Sunshine Coast QLD
- Full-time
Quick Apply
2d
WHS & Injury Management Officer
DCC Industry Group —Spring Hill QLD
- $80,000 - $90,000 a year
- Full-time
- CPR Certification
- Administrative experience
- Education
Quick Apply
9h
Distribution Centre Safety Lead
Officeworks —Brisbane Airport QLD
- Administrative experience
- First Aid Certification
- Leadership
- Employee assistance program
Contracts Manager
Acciona —Brisbane QLD
- Contract
- Construction
Employee Relations Manager
Kinetic —Mackay QLD
- Bachelor's degree
- Psychology
- Business
Field Validator
Crawford & Company Australia Pty Ltd —Queensland
- Full-time
- Hybrid work
- Writing skills
- Organisational skills
- Communication skills
Quick Apply
11h
Team Leader Claims Process
Auto & General Holdings —North Lakes QLD
- Financial services
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
2d

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Claims Performance and Insights Lead

WorkCover Queensland -
Brisbane QLD

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Power BI
Data modelling
Azure
SAS
AWS
Analysis skills
Presentation skills
Forecasting
Financial services
Analytics

Full Job Description

Job no: 494396
Work type: Fixed Term - Full Time
Location: Brisbane CBD
Categories: Claims Management Group - Claims Management

WorkCover Queensland is entering an exciting new chapter, guided by a renewed strategic focus and strong executive leadership shaping our 2030 Strategy. We’re embarking on an enterprise-wide transformation to strengthen our impact and continue making a positive difference in people’s lives.

The Opportunity

As our Claims Performance & Insights Lead, you’ll play a pivotal role in shaping how performance is understood, measured and improved across our Core Claims portfolio.

Partnering closely with the Head of Claims Enablement, you will design and embed performance frameworks, deliver high-quality reporting and insights, and influence decision-making through clear, data-driven narratives.

In this role, you will:

Design and embed performance frameworks, KPIs and metrics across Core Claims
Develop and deliver insightful reporting and dashboards to inform operational and strategic decisions
Analyse performance trends, risks and opportunities, providing clear, actionable insights
Support the management tracking including tracking BAU expenditure, initiatives, milestones and benefits realisation
Partner with stakeholders across Claims, Finance, People and Risk to deliver consistent, high-quality reporting and insights
Drive improvements in data quality, reporting efficiency and analytical capability

This is a unique opportunity to sit at the intersection of data, performance and transformation, driving meaningful outcomes that impact both the business and the communities we serve.

About You

You’re a commercially minded analytics professional who thrives on making sense of complex data, using insights to support transformation and help the business make better decisions.

You’ll bring:

Minimum 3 years’ experience in data and performance analytics including sound knowledge of data manipulation and visualisation, data modelling and insight analysis
Experience in KPI and performance metric design, benchmarking and cascade throughout various levels of an organisation
Proficiency in statistical analysis, forecasting/predictive analytics
Experience developing, reporting and presenting performance and outcomes at the Executive level, including strategic insights and advice on areas requiring action.
Proven track record of building trusted relationships and collaborating to drive business outcomes
Knowledge of financial services or insurance industry
Tertiary qualifications in Business, Finance, Data science, statistics or similar discipline mandatory.
BI tooling (e.g., Power BI), cloud (AWS/Azure), analytics platforms (e.g., SAS), desirable.
Data Management - modeling and design, performance management or KPI certifications highly regarded.

Why Join Us

Our vision is to be the best workers’ compensation insurer, making a positive difference to people’s lives and keeping Queenslanders working. At WorkCover, we deliver with heart, own our outcomes, work best together and stay open to what’s possible - and we’re looking for people who share these values

When you join us, you’ll benefit from:

A purpose‑driven organisation where your work genuinely makes a positive impact on Queenslanders’ lives
A collaborative and supportive team environment that values empathy, trust and working together
Hybrid work arrangements that support flexibility and work–life balance
Personalised learning and development opportunities to support your growth and career progression
A holistic health and wellbeing program designed to support you both professionally and personally
Industry‑competitive salaries
A generous superannuation scheme, including co‑contribution
Study assistance to support ongoing education and professional development

You can find out more about what it’s like to work with us by visiting Working at WorkCover Qld.

How do I apply?

If this sounds like you, we’d love to hear from you. Applications close Tuesday 9th June at 4pm. Please note this is a two year maximum term contract.

We are committed to ensuring WorkCover reflects the diversity of the Queensland community. We welcome applications from First Nations peoples, members of the LGBTQIA+SB community, people of all ages, people who are neurodivergent, people with disability, and people from culturally and linguistically diverse backgrounds.

Acceptance of applications submitted after advertising closes is at the discretion of the selection panel.

To ensure you have the best and most inclusive experience, please let us know if you require any reasonable adjustments or accommodations to help you confidently showcase your skills and potential. You can contact us at [email protected] or let our recruitment team know during your conversation with them.

Pre-employment checks will be conducted on all prospective employees. This includes a Right to Work in Australia Check, Police Check, Education Check, Reference Check, and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the Information Privacy Act 2009 (Qld). All permanent appointments are subject to a probationary period in accordance with our policy.

Advertised: 26 May 2026 (9:00 AM) E. Australia Standard Time
Applications close: 09 Jun 2026 (4:00 PM) E. Australia Standard Time

Apply Now

Refine Your Search

claims lead jobs in queensland

Claims Performance and Insights Lead

Head of Claims - General Insurance Consumer

Compliance Manager - Renewable Energy

Administration Officer - Private Practice

Claims Support Officer

Team Leader Motor Claims Technical Assurance

Frontline Claims Manager Home

Senior Contracts Administrator

Customer Audit Intelligence Lead

Service Executive

Team Leader Fraud Investigations

Quality Officer

Claims Support Officer

Project Coordinator

WHS & Injury Management Officer

Distribution Centre Safety Lead

Contracts Manager

Employee Relations Manager

Field Validator

Team Leader Claims Process

I want to receive the latest job alert for claims lead in queensland

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