In-Demand Lead field service Jobs in Perth, Wa

Lead - Customer Delivery
Water Corporation —Balcatta WA
- $135,693 a year
- Management
- Leadership
- Communication skills
- Annual leave
6d
Lead Field Service Technician
Honeywell —Perth WA
- Full-time
- Analysis skills
- Negotiation
14h
Service Team Leader
Ecolab Inc. —Bentley WA
- Full-time
- Laboratory
- Laboratory experience
- Leadership
- Employee stock purchase plan
- Employee discount
Field Service Technician
QPC Group —Gnangara WA
- $30 - $40 an hour
- Urgently hiring
- Customer service
- In-person
- Communication skills
Quick Apply
Senior/ Regional / Area Work Health & Safety Advisor
MLG Oz. Pty Ltd —Perth WA
- $160,000 - $200,000 a year
- Full-time
- Microsoft Office
- Communication skills
8d
Field Service Engineer
Enerpac Tool Group Corporation —Jandakot WA
- Full-time
Site Enrolment & Engagement Lead
IQVIA —Perth WA
- Full-time
- Bachelor's degree
- Recruiting
- Organisational skills
6d
Safety Advisor - Village Operations
Mineral Resources —Perth WA
- Full-time
- Hospitality
- Cleaning
- Employee discount
7d
Head Coach & Operations Leader
Junior Goals —Perth WA
- $30 - $50 an hour
- Part-time
- Working with children
- In-person
- Communication skills
- Work from home
Quick Apply
Customer Support Team Lead
RPMGlobal —Perth WA
- Full-time
- Remote
- Management
- Computer Science
- Software troubleshooting
Quick Apply
3d
Production Lead - Catering
Brightwater Care —Malaga WA
- Full-time
- Leadership
- Communication skills
- Kitchen experience
2d
Sales and Service Representative-Perth
YHI POWER PTY LTD —Canning Vale WA
- $65,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Profit sharing
- Employee assistance program
Quick Apply
8d
Trainer ANZ
Hexagon Mining, Inc. —Perth WA
- Full-time
- Communication skills
Quick Apply
Customer Service Manager
SGS —Perth Airport WA
- Full-time
- Customer service
- Communication skills
- Parental leave
Quick Apply
State Field Sales Manager
Metcash —South Fremantle WA
- Microsoft Excel
- Management
- Sales
- Annual leave
- Parental leave
Service Assurance Lead
Reivernet Group of Companies —Perth WA
- Full-time
- Remote
- Management
- Leadership
- Communication skills
Quick Apply
14d
HV Field Service Supervisor
Ampcontrol —Kewdale WA
- Schematics
- Maintenance
- Microsoft Office
Technical Support Representative
Caterpillar —Redcliffe WA
- Full-time
- No degree
- In-person
- Communication skills
Closure Lead
Mineral Resources —Osborne Park WA
- Full-time
- Management
- Engineering
- Bachelor's degree
6d
Emergency Response - Specialist - Emergency Response WA
Australia Red Cross —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
9d

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lead field service jobs near perth, wa

Lead - Customer Delivery

Water Corporation -
Balcatta WA

Apply Now

Job Details

Permanent
$135,693 a year
6 days ago

Benefits

Annual leave
On-site parking

Qualifications

Management
Leadership
Communication skills

Full Job Description

Apply

Job no: 4332

Category: Customer Service, Contact Centre, and Billing Operations

Permanent Position
$135,693 + Super & Free Onsite Parking
Be part of a great organisation where you can grow your career

Are you ready to thrive?

Customer Service is the face of Water Corporation, dealing with account enquiries through to complex water and wastewater faults. It's no easy task! To ensure we have the right team to support our frontline colleagues, Customer Service has been on a journey of transformation, and new opportunities have been created.

The Customer Service team is more than just a group of individuals. They are a dynamic group that ignites enthusiasm, drives innovation, and sparks meaningful change. Committed to their shared vision, they thrive on open communication, one team culture, and a deep understanding of their customer's needs.

A role at Water Corporation can unlock the door to ongoing long-term career development opportunities; we also support training and development, flexible work arrangements, health and lifestyle programs and generous company benefits.

What the role will involve:

We have a permanent Lead, Customer Delivery opportunity within our Customer Delivery team.

Reporting to the Manager – Customer Delivery, you’ll be leading a team that manages and supports the customer experience when things don’t go as planned in the field.

This team is responsible for providing support, expert advice, and resolution of complex customer issues within the Perth metropolitan region.

Using your strong customer and people-focused skills, you’ll lead, guide and coach your team in understanding customer context, assessing situations and applying sound decision making principles to deliver solutions that balance customer and business needs. You will deliver optimised processes and support efficient workflow management.

From your strong leadership background, you’ll manage collaborative engagement with members of your team, as well as building and managing relationships with key internal stakeholders to ensure business outcomes are achieved.

Key skills and experience:

From your extensive leadership background, you will thrive in coaching and developing people to enhance business capability and deliver excellent customer service.

You’ll have a relevant degree and/or substantial experience in dealing with customer issues management and leading customer-focused teams within a large multi-disciplined organisation.

You will have a strong focus on continuous improvement and demonstrated experience in process improvement and workflow management.

Because you’re a natural thinker, you’ll have the ability to understand complex operating environments and have the ability to think outside the box to deliver solutions to challenging problems.

You will have experience operating in regulated environments and delivering solutions in line with legislative and regulatory compliance.

You are an effective communicator across all levels and have excellent written and verbal communication skills. You understand the importance of relationships and have considerable experience building collaborative working relationships with internal and external stakeholders.

Sound like a match? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

Applications close 19 June 2026.

Real benefits that matter

Two well-being days each year to do whatever you need to do to feel good
Access to long service leave pro rata after 3 years of service
Generous co-contribution superannuation scheme, which offers up to 15.5%. This includes an 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

Discover more benefits we offer to support the unique and individual ways our employees live.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments, or alternative methods of communication in the recruitment process, can contact a Recruitment Officer at [email protected] or 9420 2000.

To read our diversity and inclusion statement, please visit our website

Published on 05 Jun 2026, 10:33 AM

Apply Now

Refine Your Search

lead field service jobs in perth, wa

Lead - Customer Delivery

Lead Field Service Technician

Service Team Leader

Field Service Technician

Senior/ Regional / Area Work Health & Safety Advisor

Field Service Engineer

Site Enrolment & Engagement Lead

Safety Advisor - Village Operations

Head Coach & Operations Leader

Customer Support Team Lead

Production Lead - Catering

Sales and Service Representative-Perth

Trainer ANZ

Customer Service Manager

State Field Sales Manager

Service Assurance Lead

HV Field Service Supervisor

Technical Support Representative

Closure Lead

Emergency Response - Specialist - Emergency Response WA

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