In-Demand Customer experience coordinator Jobs in Parramatta, Nsw

Senior Receptionist/Administrator
Uplift Education Australia —Liverpool NSW
- From $35 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
11d
Housing Specialist - NSW
Permalink Support Services —Sydney NSW
- $36.84 an hour
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Work from home
- Employee assistance program
Quick Apply
Senior Client Wellness Coordinator
Solis Wellness & Guidance Australia —Sydney NSW
- $88,000 - $112,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Wellness program
- Health insurance
Quick Apply
Support Coordinator – Mandarin Speaking
MeToU Care —Eastwood NSW
- $75,000 - $90,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Professional development assistance
Quick Apply
Rostering Coordinator
National Disability and Mental Health Services —Liverpool NSW
- $36.00 - $38.65 an hour
- Full-time
- Management
- Customer service
- Office
Quick Apply
7d
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Workplace Coordinator
JLL —Sydney NSW
- Customer service
Client Engagement Officer
Olesuke Pty Ltd —Westpoint Blacktown NSW
- $60,000 - $65,000 a year
- Sales
- In-person
- Referral program
Quick Apply
3d
Client Intake & Service Coordinator
LYZ Food Pty Ltd —Bankstown NSW
- $65,000 - $75,000 a year
- Part-time
- Customer service
- English
- Administrative experience
- Employee discount
- Free food
Quick Apply
11d
Sales Coordinator
Toyota Material Handling Australia —Moorebank NSW
- Customer service
- ERP systems
- Administrative experience
- Health insurance
- Parental leave
Quick Apply
Service Coordinator / Customer Support
Plustel —Seven Hills NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Professional development assistance
Quick Apply
1d
NDIS Local Area Coordinators (First Nations Targeted)
Uniting —Parramatta NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
NDIS Local Area Coordinator (Western Sydney)
Uniting —Baulkham Hills NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Customer Service and Despatch Coordinator
Johnson Controls —Rydalmere NSW
- Full-time
- Microsoft Excel
- Customer service
- Engineering
Talent Acquisition Coordinator
Hitachi Construction Machinery —Parramatta NSW
- Up to $85,000 a year
- Full-time
- Hybrid work
- Recruiting
- Organisational skills
- Work from home
11d
Deals and Promotions Coordinator
Metcash —Macquarie Park NSW
- Full-time
- Analysis skills
- Data entry
- Communication skills
- Annual leave
- Parental leave
Vehicle Coordinator - NSW
First Class Valet Pty Limited —Parramatta NSW
- Temporary
- In-person
- Communication skills
- Paid training
- Professional development assistance
Quick Apply
Facilities Coordinator
JLL —North Ryde NSW
Group Stocktake Coordinator
Angus & Coote —Summer Hill NSW
- Full-time
- Organisational skills
- Communication skills
Quick Apply
1d
Support Coordinator
The Junction Works —Sydney Western Suburbs NSW
- Microsoft Office
- Computer skills
- Communication skills

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Senior Receptionist/Administrator

Uplift Education Australia
Liverpool NSW

Quick Apply

Job Details

Part-time
From $35 an hour
11 days ago

Qualifications

Customer service
Microsoft Office
Medical scheduling
Administrative experience
Organisational skills
Front desk
Communication skills

Full Job Description

Receptionist & Customer Service Coordinator

Location: Liverpool, NSW
Employment Type: Full-Time or Permanent Part-Time

About Uplift Education

Uplift Education is one of Sydney's leading tutoring and mentoring organisations, supporting students from Years 7–12 across a range of academic disciplines. We are known for our high standards, strong community culture, and commitment to helping students achieve meaningful academic growth.

We believe that academic success is built upon discipline, consistency, respect and hard work. Our reception team plays a critical role in maintaining these standards while ensuring that every student and family receives exceptional service and support.

The Role

We are seeking an experienced Receptionist & Customer Service Coordinator to serve as the first point of contact for students, parents and prospective families.

The successful applicant will be responsible for managing enquiries, resolving concerns, maintaining operational systems and supporting the smooth day-to-day running of the centre.

The ideal candidate is warm, professional and highly organised. They are comfortable having difficult conversations when required, can enforce policies respectfully, and remain calm under pressure.

Key Responsibilities

Welcome students, parents and visitors to the centre.
Answer phone calls, emails and customer enquiries in a professional and timely manner.
Manage enrolments, class transfers, attendance enquiries and general administration.
Handle customer concerns and complaints with maturity, professionalism and confidence.
Communicate centre policies clearly and consistently.
Support the management team by resolving issues before escalation becomes necessary.
Maintain accurate student records and administrative systems.
Coordinate appointment scheduling, class bookings and administrative workflows.
Assist with invoicing, payment follow-up and customer account enquiries.
Support centre operations during busy after-school and weekend periods.
Contribute positively to the culture and professionalism of the organisation.

Essential Requirements

Minimum 3 years' experience in a reception, administration or customer service role.
Outstanding verbal and written communication skills.
Demonstrated ability to manage difficult customer conversations professionally.
Strong organisational skills and attention to detail.
High level of emotional maturity and resilience.
Ability to multitask in a fast-paced environment.
Proficiency with Microsoft Office and common administrative software platforms.
Strong problem-solving skills and initiative.

Desired Qualities

We are looking for someone who:

Builds trust and rapport quickly.
Remains calm when others become emotional or frustrated.
Can confidently say "no" when required while maintaining positive relationships.
Understands the difference between being helpful and over-promising.
Takes ownership of problems and follows them through to resolution.
Values professionalism, accountability and high standards.
Is comfortable working within clear policies and procedures.

What Success Looks Like

The successful candidate will become a trusted point of contact for families and staff. They will help create a welcoming and professional environment while ensuring that expectations, policies and standards are upheld consistently.

Most importantly, they will be able to handle challenges with confidence and composure, ensuring that issues are resolved efficiently while preserving positive relationships with students and families.

To Apply

Please submit your resume together with a brief cover letter outlining your relevant experience in reception, administration and customer service roles.

Applications from candidates with experience in education, tutoring centres, schools, healthcare, professional services or other customer-facing environments are strongly encouraged.

Pay: From $35.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in parramatta, nsw

Senior Receptionist/Administrator

Housing Specialist - NSW

Senior Client Wellness Coordinator

Support Coordinator – Mandarin Speaking

Rostering Coordinator

Regional Support Coordinator

Workplace Coordinator

Client Engagement Officer

Client Intake & Service Coordinator

Sales Coordinator

Service Coordinator / Customer Support

NDIS Local Area Coordinators (First Nations Targeted)

NDIS Local Area Coordinator (Western Sydney)

Customer Service and Despatch Coordinator

Talent Acquisition Coordinator

Deals and Promotions Coordinator

Vehicle Coordinator - NSW

Facilities Coordinator

Group Stocktake Coordinator

Support Coordinator

I want to receive the latest job alert for customer experience coordinator in parramatta, nsw

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