In-Demand Customer account manager Jobs in Parramatta, Nsw

Assistant Collections Manager (Acting) | Parramatta
Heidelberg Materials —Parramatta NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
9d
Key Account Manager - Customer Account Manager
Criterion Industries —Glendenning NSW
- $90,000 - $150,000 a year
- Full-time
- CRM software
- Salesforce
- Communication skills
Quick Apply
7d
National Account Manager - Independent Grocery
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Free food
Quick Apply
Enterprise Customer Success Manager
Sitemate —Sydney NSW
- $180,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Work from home
Key Account Manager, WI Transport
Xylem —Parramatta NSW
- Full-time
- CRM software
- Sales
- Salesforce
- Health insurance
- Gym membership
Solutions Consultant
Newforma —Parramatta NSW
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
Senior OTC CBIA Manager - APAC
Haleon —Parramatta NSW
- Full-time
- Hybrid work
- Marketing
- Business
- Leadership
Client Service Officer - Estate Planning and Administration
NSW Department of Communities and Justice —Parramatta NSW
- $87,199 - $95,482 a year
- Morning shift
- Hybrid work
- Customer service
- Parental leave
- Employee assistance program
7d
Sales & Account Manager - Phone Based
Business Telecom Australia Pty Ltd (NexGen) —Parramatta NSW
- $130,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Quick Apply
Customer Success Manager
INNERGY —Sydney NSW
- Full-time
- Remote
- CRM software
- Salesforce
- ERP systems
Quick Apply
Assistant to Sales Manager
MP Operations —Peakhurst NSW
- From $70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Sales and Growth Manager
Prego & Co Marketing —Parramatta NSW
- $90,000 - $130,000 a year
- Temporary
- Hybrid work
- CRM software
- Sales
- Marketing
- Work from home
- Parental leave
Quick Apply
Office Manager
Grace International Group Sydney —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
Associate Director, Senior Property Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Parramatta NSW
- Full-time
- Management
- AI
- Health insurance
- Parental leave
Quick Apply
Senior Manager of Customer Success (APAC)
iManage —Sydney NSW
- Full-time
- Remote
- PMP
- Sales
- Salesforce
- Health insurance
- Annual leave
Quick Apply
Key Accounts Manager
Premier Fire —Chatswood NSW
- From $100,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Associate Director, Senior Property Manager
JLL —Parramatta NSW
- Management
- Health insurance
- Parental leave
Customer Success Manager
Mentimeter —Sydney NSW
- $120,000 - $140,000 a year
- Sales
- Bachelor's degree
- No degree
Digital Account Manager- Paid Search and Social
BeFound Digital Marketing —North Sydney NSW
- CRM software
- Microsoft Excel
- Writing skills
Account Manager
INNERGY —Sydney NSW
- Full-time
- Remote
- CRM software
- Management
- Sales
Quick Apply

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Assistant Collections Manager (Acting) | Parramatta

Heidelberg Materials -
Parramatta NSW

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Accounts receivable
Microsoft Excel
Financial report writing
Microsoft Office
Analysis skills
Supervising experience
Communication skills
Time management

Full Job Description

Support a high-performing national collections function and help drive positive financial outcomes.

At Heidelberg Materials Australia , we are seeking a motivated and experienced Assistant Collections Manager to join our finance team on a 6-month full time fixed term contract basis. Based out of our Parramatta office and reporting to the National Collections Manager, you will play a key role in supporting debt recovery operations, maintaining strong customer relationships, and ensuring efficient, compliant collection practices across the business.

This is an excellent opportunity for a collections professional looking to step into a leadership-support role within a large, dynamic organisation.

About the Role

As the Assistant Collections Manager, you will support the day-to-day management of the collections portfolio while working closely with internal stakeholders and customers to maximize debt recovery and minimise financial risk.

Key Responsibilities

Assist in the daily management of the national collections portfolio, monitoring outstanding debt and implementing effective recovery strategies.
Contact customers to negotiate payment arrangements, resolve account disputes, and recover overdue balances in a professional and ethical manner.
Support the National Collections Manager in developing and maintaining collections policies, procedures, and best practices.
Generate and analyze collections reports, identify trends, and recommend process improvements.
Ensure compliance with relevant legislation, regulatory requirements, and company policies.
Partner with Sales, Customer Service, and other internal stakeholders to facilitate timely debt recovery.
Manage escalated customer enquiries and complaints relating to collections activities.
Provide guidance and support to junior team members as required.
Contribute to continuous improvement initiatives, systems enhancements, and process efficiencies.

About You

To be successful in this role, you will bring:

Proven experience in a credit control, accounts receivable, or collections environment.
Strong knowledge of collections processes, debt recovery practices, and relevant legislation.
Excellent negotiation, communication, and relationship-building skills.
Demonstrated ability to manage difficult conversations while maintaining positive customer relationships.
Strong analytical skills with the ability to interpret financial data and reporting.
Advanced Microsoft Office skills, particularly Excel, and experience with financial systems.
Exceptional attention to detail and a high level of accuracy.
Strong organisational and time management skills, with the ability to manage competing priorities.
The ability to work independently while contributing positively to a collaborative team environment.

Desirable Qualifications

Tertiary qualification in Finance, Accounting, Business Administration, or a related discipline.
Previous experience supporting or supervising collections team members within a large organisation.

Why Join Heidelberg Materials?

Opportunity to work for a leading building materials company.
Supportive and collaborative team environment.
Exposure to national operations and key business stakeholders.
Chance to contribute to meaningful improvements within the collections function.
Competitive remuneration package.

If you're an experienced collections professional looking for your next challenge and the opportunity to make an impact, we'd love to hear from you. Apply today.

Heidelberg Materials Australia is an equal‑opportunity employer. We welcome applications from anyone with full Australian work rights who can reliably present “fit for work” each day. If you bring the right attitude, skills, and commitment, we want to hear from you.

Apply Now

Refine Your Search

customer account manager jobs in parramatta, nsw

Assistant Collections Manager (Acting) | Parramatta

Key Account Manager - Customer Account Manager

National Account Manager - Independent Grocery

Enterprise Customer Success Manager

Key Account Manager, WI Transport

Solutions Consultant

Senior OTC CBIA Manager - APAC

Client Service Officer - Estate Planning and Administration

Sales & Account Manager - Phone Based

Customer Success Manager

Assistant to Sales Manager

Sales and Growth Manager

Office Manager

Associate Director, Senior Property Manager

Senior Manager of Customer Success (APAC)

Key Accounts Manager

Associate Director, Senior Property Manager

Customer Success Manager

Digital Account Manager- Paid Search and Social

Account Manager

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