In-Demand Client services manager Jobs in Parramatta, Nsw

NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator
Pro Care Assist Support Services —Parramatta NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- CPR Certification
- Management
- First Aid Certification
- Work from home
- Professional development assistance
Quick Apply
19h
Contract Administrator
NVR Enterprises Pty Ltd t/a Century 21 infinity —Riverstone NSW
- $76,700 - $77,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
6d
Commercial Cleaning Account Manager — Field & Client Services
Cleaneroo Commercial —Sydney NSW
- $88,000 - $104,000 a year
- Full-time
- Work from home
Quick Apply
3d
Client Services Manager
Certis Group —West Ryde NSW
- Hybrid work
- Leadership
- Opportunities for advancement
Senior Account Manager (Client Services)
Hustle —Sydney NSW
- $95,000 - $120,000 a year
- Hybrid work
- Annual leave
Digital & Client Services Manager
Louis Vuitton —Sydney NSW
Client Manager
Sentral —Sydney NSW
- $110,000 - $117,000 a year
- Full-time
- Management
- Communication skills
- Negotiation
- Employee stock purchase plan
- Parental leave
Quick Apply
13d
Regional Support Coordinator
MyIntegra —Castle Hill NSW
- Full-time
- Remote
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Quick Apply
Support at Home (SaH) Case Consultant/Case Management
MeToU Care —Eastwood NSW
- $75,000 - $90,000 a year
- Full-time
- Administrative experience
- Working with children
- Case management
- Professional development assistance
Quick Apply
11d
Fire Service Coordinator/Scheduler
Beaver Williams Pty Ltd —Silverwater NSW
- $70,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Professional development assistance
Quick Apply
10d
MNSW - Customer Service Officer
NSW Department of Communities and Justice —Parramatta NSW
- $84,659 - $92,701 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
6h
Leasing Consultant / Junior Property Manager
PRD Real Estate Liverpool —Liverpool NSW
- $55,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick Apply
6h
Business Development Manager (BDM)
JJR Logistics Pty Ltd —Smithfield NSW
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Work from home
Quick Apply
Operations Manager
ahs hospitality —Sydney NSW
- Full-time
- In-person
Assistant Facilities Manager Office portfolio Parramatta
CBRE —Parramatta NSW
- Full-time
- Customer service
- AI
- Communication skills
Manager Employee Relations
NSW Department of Communities and Justice —Parramatta NSW
- Up to $173,174 a year
- Negotiation
8d
All Rounder Admin Assistant
Professional and Leading Care Services —Homebush NSW
- $25 - $30 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
4d
Fleet Manager
B & N Express Pty Ltd —Edensor Park NSW
- $90,000 - $95,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick Apply
5d
Office Manager
Create Childcare Playspaces —Ermington NSW
- $76,515 a year
- Full-time
- Office
- Microsoft Office
- In-person
Quick Apply
Mental Health Support Worker
Maple Community Services —Carlingford NSW
- $32.56 - $45.00 an hour
- Choose your own hours
- CPR Certification
- First Aid Certification
- In-person
- Travel reimbursement
- Employee assistance program
Quick Apply

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client services manager jobs near parramatta, nsw

NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator

Pro Care Assist Support Services
Parramatta NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
19 hours ago

Benefits

Employee mentoring program
Work from home
Professional development assistance
Referral program

Qualifications

CPR Certification
Management
Driver Licence
First Aid Certification
Case management
Working with Children Check
Communication skills

Full Job Description

ABOUT THE ROLE

Pro Care Assist Support Services Pty Ltd is a registered NDIS provider delivering person-centred disability and community support services across Australia.

We are seeking an experienced and motivated NDIS Client Services Coordinator / Case Manager to support participants in achieving their goals, accessing services, and enhancing their independence and community participation.

The role is responsible for coordinating participant supports, facilitating service access, maintaining stakeholder relationships, monitoring participant outcomes, and ensuring services are delivered in accordance with participant goals, NDIS Practice Standards, and organisational policies.

The position combines client service coordination, case management, community engagement, advocacy, and support planning to ensure participants receive high-quality services that promote wellbeing, inclusion, and positive life outcomes.

KEY RESPONSIBILITIES

Client Relationship Management

Build and maintain positive relationships with participants, families, carers, advocates, and support networks.
Act as a primary point of contact for participant enquiries, support requests, and service-related matters.
Monitor participant wellbeing and respond appropriately to changing needs and circumstances.
Support participants to achieve their goals through person-centred and strengths-based approaches.

Service Coordination & Case Management

Conduct participant needs assessments and identify barriers to accessing services and community participation.
Coordinate and monitor the delivery of NDIS-funded supports to ensure participant goals and outcomes are achieved.
Develop, implement, and review participant support plans and service arrangements.
Facilitate referrals to community services, healthcare providers, education services, employment supports, and other relevant programs.
Liaise with support workers, allied health professionals, support coordinators, and external service providers to ensure effective service delivery.

Community Participation & Advocacy

Support participants to access community activities, programs, education, employment, and social opportunities.
Advocate for participant rights, choice, control, and access to appropriate supports.
Promote independence, social inclusion, and community engagement.
Assist participants to overcome barriers affecting service access and community participation.

Compliance & Quality Assurance

Maintain accurate participant records, case notes, service documentation, and progress reports.
Ensure compliance with NDIS Practice Standards, organisational policies, and privacy requirements.
Support incident management, risk assessment, safeguarding, and quality assurance processes.
Participate in continuous improvement activities and service reviews.

ESSENTIAL REQUIREMENTS

Qualification in Community Services, Community Work, Human Services, Disability Services, Social Welfare, or a related field.
Demonstrated experience within disability services, community services, NDIS, case management, or client service coordination.
Knowledge of NDIS Practice Standards, participant safeguarding, and service delivery requirements.
Strong stakeholder engagement, communication, advocacy, and relationship management skills.
Experience supporting vulnerable individuals and coordinating community-based services.
Current NDIS Worker Screening Check.
Current Working With Children Check (where applicable).
Current First Aid and CPR Certification.
Current Australian Driver Licence.

Pay: $80,000.00 – $85,000.00 per year

Benefits:

Employee mentoring program
Professional development assistance
Referral program
Work from home

Application Question(s):

Do you have experience conducting participant assessments, support planning, service reviews, or case management activities?

Experience:

Case management: 2 years (Preferred)

Work Authorisation:

Australia (Preferred)

Work Location: Hybrid remote in Parramatta NSW

Quick Apply

Refine Your Search

client services manager jobs in parramatta, nsw

NDIS Client Services Manager | NDIS Case Manager | NDIS Service Coordinator

Contract Administrator

Commercial Cleaning Account Manager — Field & Client Services

Client Services Manager

Senior Account Manager (Client Services)

Digital & Client Services Manager

Client Manager

Regional Support Coordinator

Support at Home (SaH) Case Consultant/Case Management

Fire Service Coordinator/Scheduler

MNSW - Customer Service Officer

Leasing Consultant / Junior Property Manager

Business Development Manager (BDM)

Operations Manager

Assistant Facilities Manager Office portfolio Parramatta

Manager Employee Relations

All Rounder Admin Assistant

Fleet Manager

Office Manager

Mental Health Support Worker

I want to receive the latest job alert for client services manager in parramatta, nsw

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