In-Demand case manager Jobs in newcastle, nsw

Case Manager Level 1
Allianz —Charlestown NSW
- Full-time
- Hybrid work
- Senior Secondary Certificate of Education
- Case management
- Time management
8d
Case Manager | Workers Compensation
Allianz —Charlestown NSW
- Full-time
- Remote
- Case management
Senior Case Manager Level 1
Allianz —Charlestown NSW
- Full-time
- Hybrid work
- Customer service
- Databases
- Communication skills
Senior Client Service Officer Specialist
NSW Department of Communities and Justice —Newcastle West NSW
- $99,398 - $110,271 a year
- Case management
- Communication skills
- Employee assistance program
6d
Client Success Manager
Avetta, LLC —Newcastle NSW
- PMP
- Salesforce
- Microsoft Office
- Work from home
Quick Apply
1d
Sales Manager - Hunter and MNC
NEX Building Group —Thornton NSW
- Weekend availability
- Management
- Negotiation
- Health insurance
- Parental leave
1d
Project Management roles within Beca's growing Water team
Beca —Newcastle NSW
- Full-time
- Engineering
- Business development
- Bachelor's degree
- Parental leave
Admin Assistant
hb rehab —Wallsend NSW
- Part-time
- Microsoft Office
- Administrative experience
- Communication skills
Senior People & Culture Partner
Catholic Diocese of Maitland-Newcastle —Newcastle West NSW
- Full-time
- Customer service
- Case management
- In-person
- Employee assistance program
- Gym membership
Quick Apply
8d
Child & Family Practitioner - Pathways to Safety and Support (Identified)
The Benevolent Society —East Maitland NSW
- $38.68 - $48.47 an hour
- Contract
- Remote
- Working with children
- No degree
- Communication skills
- Employee assistance program
7d
Construction Manager
NEX Building Group —Thornton NSW
- Construction
- Leadership
- Health insurance
- Parental leave
3d
REACH Family Support Worker
Allambi Care —Charlestown NSW
- Full-time
- Working with children
- First Aid Certification
- Communication skills
- Annual leave
13d
First Nations Opportunities - Building Futures Together at AECOM
AECOM —Newcastle NSW
- Full-time
- Hybrid work
Product Development Draftsperson
NEX Building Group —Thornton NSW
- Construction
- Time management
- Health insurance
- Parental leave
Team Leader - Disability Support Services
Activated Concepts —Charlestown NSW
- $34 - $37 an hour
- Temporary
- First Aid Certification
- Leadership
- Time management
Psychologist Lead
Altius Group —Newcastle NSW
- Full-time
- Hybrid work
- Leadership
Quick Apply

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Based on your search for case manager jobs.

Case Manager Level 1
Allianz —Charlestown NSW
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share…
8d
Case Worker
St Vincent de Paul Society —Wickham NSW
Minimum Certificate IV in Community Services, Welfare, or a related discipline, or currently undertaking tertiary studies in a relevant field.
$45 - $50 an hour
1d

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case manager jobs near newcastle, nsw

Case Manager Level 1

Allianz -
Charlestown NSW

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Senior Secondary Certificate of Education
Incident response
Case management
Time management

Full Job Description

CASE MANAGER - CRITICAL SUPPORT TEAM - CTP PERSONAL INJURY CLAIMS – CHARLESTOWN

Put the customer at the heart of everything you doFeel empowered to make a positive impact
Be trusted to do what's right
At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

What if you could play a more hands-on role in helping injured customers get back on their feet?

In the role you will be able to work with severely injured (traumatic brain injury, spinal cord injury etc) customers, handle complex and sensitive conversations, understand how disability impacts on daily living and identify when the customer would benefit from early intervention following severe injuries suffered because of a motor vehicle accident.

You'll be directly improving our customer's lives and well-being. You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you'll help individuals, engaging with them and relevant stakeholders with the outcome of maximising return to work and return to health outcomes. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim.

About the role

Determining liability and managing a portfolio of CTP claims for customers who have sustained severe injuries following a motor vehicle accident.
Building effective working relationships with key stakeholders, injured customers, family members and medical professionals to drive successful outcomes.
Assessing claims for reasonable and necessary treatment and rehabilitation requirements.
Assessing and managing injury needs of customers, handling correspondence regarding CTP benefits, treatment and rehabilitation and interpret medical reports.

About you

Relevant experience in a comparable industry is desirable (disability support, case management social services, critical incident response)
Experience in a similar case management role within personal injury insurance (highly desired)
You will have the drive and interest to your customer focused experience and approach to grow a career in case management.
You will be known for your empathetic style and customer focused approach which allows you to ‘walk in our customer's shoes'
The ability to handle difficult situations and act in a professional manner whilst resolving complex situations in a timely manner
Solid problem solving and relationship building abilities
Year 12 certificate or equivalent
High attention to detail, excellent time management skills and the ability to adapt when changes occur
A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
For more details about our benefits, visit theAllianz Careers site.

About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out [email protected] for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

Important Notice:
Allianzwill never contact you from an email address that does not end with‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’[email protected]’” or ’[email protected]’, it isnot from Allianz and may likely be a scam.

Examples of official Allianz email addresses à[email protected] |[email protected] |[email protected]

If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.

Apply Now

Refine Your Search

case manager jobs in newcastle, nsw

Case Manager Level 1

Case Manager | Workers Compensation

Senior Case Manager Level 1

Senior Client Service Officer Specialist

Client Success Manager

Sales Manager - Hunter and MNC

Project Management roles within Beca's growing Water team

Admin Assistant

Senior People & Culture Partner

Child & Family Practitioner - Pathways to Safety and Support (Identified)

Construction Manager

REACH Family Support Worker

First Nations Opportunities - Building Futures Together at AECOM

Product Development Draftsperson

Team Leader - Disability Support Services

Psychologist Lead

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