Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About us
Make a meaningful difference in the lives of people experiencing financial hardship. The Salvation Army’s Moneycare team is seeking a qualified Locum Financial Counsellor to provide flexible financial counselling support across our national network.
About the Role
As a locum, you will provide essential coverage during periods of leave, vacancies and fluctuating service demand, supporting the NSW ACT Moneycare team while working from the Hamilton site. Your contribution ensures continuity of service for community members experiencing financial difficulty.
Although services are delivered remotely through digital and tele-service channels, the position is based at Hamilton, NSW, and on-site attendance is a core requirement. This is a remote-delivery role, but not a work-from-home position.
Reporting to the State Manager, this is a Full-time role. Salary is aligned with the SCHADS Award Level 5.
How you will make an impact
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Deliver holistic casework that is community‑member‑centred and aligned with relational, missional and professional practice
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Conduct assessments, develop case plans, monitor progress and adjust strategies as needed
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Advocate with creditors, liaise with external agencies and support referral pathways
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Maintain accurate records in TSA systems (including SAMIS) and contribute to reporting requirements
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Collaborate across the NSW ACT Moneycare team to ensure continuity of service and quality outcomes
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Identify risks, escalate concerns promptly and participate in continuous quality improvement
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Adapt quickly to different team environments, manage caseload transitions and operate confidently in digital/remote service delivery
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What you will bring
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Diploma of Financial Counselling and accredited with a recognised state financial counselling association
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Experience in social services or a strong understanding of financial hardship and exclusion issues
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High level interpersonal, active listening and analytical skills
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The ability to work with people suffering difficulties and crisis
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Willingness to travel on occasion for training and development
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The ability to work within a counselling framework is highly regarded
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Valid Working with Children Check
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
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Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
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Generous Paid Parental leave for primary (12 weeks) & secondary carers and 5 days paid leave per year to experience working in other TSA programs or activities.
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Access to EAP and health & wellness initiatives incl Fitness Passport
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Ongoing training and development opportunities that enhance on the job skills and proficiency.
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Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How to Apply
If you are an adaptable, mission-aligned financial counsellor who thrives in a dynamic environment and is passionate about supporting people through financial hardship, we would love to hear from you.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
