In-Demand Service desk engineer Jobs in New South Wales

Service Desk Engineer
TechConnect IT Solutions PTY Ltd —Alexandria NSW
- $80,000 - $105,000 a year
- Full-time
- Customer service
- Databases
- Machine learning
Quick Apply
Help Desk Engineer
Leidos —Wollongong NSW
- Full-time
- Administrative experience
- No degree
- Leadership
- Annual leave
IT Support Engineer
INTREC Management —New South Wales
- Customer service
- AI
- Communication skills
- On-the-job training
- Referral program
IT Service & Support Desk Technician
Campbell Property Group —Norwest NSW
- Full-time
- Management
- Administrative experience
- No degree
- Health insurance
- Employee assistance program
Quick Apply
12d
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
Application Support Engineer Graduate
Gold-i —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Management
- Writing skills
- Bachelor's degree
- Health insurance
- Work from home
Quick Apply
8d
Software Engineer | Production
GBST —Sydney NSW
- Hybrid work
- DevOps
- SQL
- AWS
- Parental leave
- Employee assistance program
Quick Apply
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- Full-time
- Administrative experience
- Communication skills
Quick Apply
ICT Support Engineer
Wedderburn —Ingleburn NSW
- $75,000 - $85,000 a year
- Urgently hiring
- Microsoft Outlook
- POS
- Organisational skills
Quick Apply
End User Services Engineer (Intune MDM) Sydney
Canon —Sydney NSW
- Full-time
- Azure
- Management
- Microsoft Office
Middleware Engineer
Janus Henderson —Sydney NSW
- Hybrid work
- Computer Science
- SQL
- Education
- Parental leave
Remote Monitoring Technician
THINK HIRE LTD —Sydney NSW
- $81,000 - $87,000 a year
- Full-time
- Remote
- Customer service
- Microsoft Office
- Analysis skills
- Work from home
Quick Apply
5d
Support Engineer
OFX —Sydney NSW
- Full-time
- Hybrid work
- Management
- Customer service
- Presentation skills
- Parental leave
Quick Apply
Systems Engineer, End User Computing
Houlihan Lokey —Sydney NSW
- Full-time
- Hospitality
- Management
- Computer Science
DevOps Engineer - Equity Finance
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
- Work from home
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Sydney NSW
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Management
- SharePoint
- Work from home
Quick Apply
3d
Geotechnical Engineering Intern (Nov 2026)
AECOM —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Civil Engineering
- Communication skills
11d
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
Manager, Digital Operations & AI
YanCoal —New South Wales
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- AI
- Health insurance
- Parental leave
6d
Lead Software Engineer, Global Technology
JPMorganChase —Sydney NSW
- Full-time
- Management
- DevOps
- Systems design
13d

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service desk engineer jobs near new south wales

Service Desk Engineer

TechConnect IT Solutions PTY Ltd -
Alexandria NSW

Quick Apply

Job Details

Permanent | Full-time
$80,000 - $105,000 a year

Qualifications

Asset management
Desktop support
Customer service
Databases
Machine learning
ITIL
IT support
Organisational skills
Communication skills
Mobile devices
Analytics

Full Job Description

About the Team (TechConnect)

TechConnect IT Solutions, an AWS Advanced Consulting Partner, is made up of a team of problem solvers, innovators and deep thinkers. We simplify complex and raw data problems, transforming them into actionable insights that help drive ongoing success for our clients.

With migration and deep data science expertise in databases, analytics, machine learning and gaming, TechConnect provides architectural solutions and services to our clients to ensure cost optimised architectures that deliver highly available, scalable and secure cloud environments.

Our vision is to create a company that everybody loves. We have an energetic work environment that builds and grows knowledge, where we always strive to delight our customers and never settle for ordinary.

Our values are Care, Collaboration, Commitment, Creativity and Clarity.

We have a rare opportunity to work with our epic globally renowned client, Red Bull, leveraging state of the art technology and contributing to innovative solutions on a global scale.

If you're passionate about technology, thrive in high performing environments, and want to work with a world class brand, we'd love to hear from you.

Rare opportunity. Global impact. Iconic brand.

About the Role

We are seeking an experienced and customer focused Service Desk Engineer to provide high quality onsite and remote IT support within a fast paced, professional environment. This role is based full time at a customer site in Sydney and plays a critical part in ensuring reliable, efficient and user friendly IT services.

The successful candidate will act as the local IT presence, working closely with the IT Manager as part of the regional service desk, coordinating with specialist support teams and external partners to deliver timely resolutions, maintain IT assets and ensure a positive end user experience.

Key Responsibilities

IT Support and Collaboration

Provide day to day onsite IT support as part of a regional Service Desk function and in consultation with the Local IT Manager.
Deliver hands on support for incidents, service requests and technical issues, including meeting and event support where required.
Work collaboratively with remote service desk teams, second line support partners and service owners to drive fast and effective issue resolution.
Support and maintain end user computing devices, mobile devices and local infrastructure components.
Administer end user accounts, access and permissions across relevant tools and platforms in line with established processes and standards.
Follow and contribute to Incident, Request, Problem, Change, Knowledge and Asset Management processes.
Assist with end user onboarding and offboarding, including IT setup and adherence to global standards.

End User Devices and Hardware

Maintain accurate and up to date IT asset records within approved asset management tools.
Deploy, refresh and replace end user devices, peripherals and mobile equipment.
Coordinate hardware repairs, replacements and return to vendor (RMA) processes.
Ensure meeting rooms, collaboration spaces and IT facilities meet defined technical standards.

Local IT Project Support

Assist with local IT related projects and initiatives as required.
Coordinate with external vendors and service providers such as audio visual, telecommunications and digital signage partners.

Key Outcomes and Measures of Success

Stable, secure and well maintained workplace IT infrastructure.
High levels of end user satisfaction through timely, professional and customer oriented support.
Consistent compliance with service delivery standards, processes and documentation requirements.
Accurate ticket management, reporting and handover of unresolved work.
Proactive communication with end users regarding progress and resolution of issues.
Effective monitoring and maintenance of workplace devices and assets, including remediation of compliance or audit findings.
Strong working relationships with end users, peers and partner teams.

Skills and Experience

Proven experience in a Service Desk, Desktop Support or End User Computing role.
Strong troubleshooting skills across Windows and macOS environments.
Experience supporting laptops, desktops, mobile devices, peripherals and meeting room technology.
Familiarity with ITSM tools and ITIL based service management practices.
Excellent communication and customer service skills.
Ability to work independently in an onsite role while collaborating with remote teams.
Strong organisational skills and attention to detail, particularly in asset and ticket management.

What We Offer

An onsite role in a dynamic and professional working environment.
Opportunity to work closely with regional and global IT teams.
Exposure to a broad range of IT technologies, tools and support scenarios.
A role where customer experience, ownership and quality of service truly matter.

If you are a hands on IT professional who enjoys working directly with users, solving problems and being the trusted local IT presence, we would love to hear from you.

Benefits / Perks

Certification Bonuses

To recognize expertise and encourage continuous learning, we offer bonuses for industry-relevant certifications. Employees can benefit from financial incentives upon successful achievement of approved credentials.

Eligibility: certifications aligned with company priorities and job requirements.
Support: assistance with study resources and, where applicable, exam preparation.
Recognition: bonuses awarded upon verified certification completion.

Please also apply by the below link:

https://app.zeligate.ai/share/hr?link_guid=a4bb0415-9a01-418f-a414-3a501a5ca099

Company Overview

At TechConnect, we help businesses unlock the insights that are hidden in their data and use cloud technology to make their world better. From developing more efficient processes that save time and money to creating new technologies that help solve global and social issues.

Quick Apply

Refine Your Search

service desk engineer jobs in new south wales

Service Desk Engineer

Help Desk Engineer

IT Support Engineer

IT Service & Support Desk Technician

IT Support Representative

Application Support Engineer Graduate

Software Engineer | Production

Level 3 Service Desk Engineer

ICT Support Engineer

End User Services Engineer (Intune MDM) Sydney

Middleware Engineer

Remote Monitoring Technician

Support Engineer

Systems Engineer, End User Computing

DevOps Engineer - Equity Finance

Senior Service Desk / Onsite Engineer (MSP)

Geotechnical Engineering Intern (Nov 2026)

System Administrator 2 - Sydney, Australia

Manager, Digital Operations & AI

Lead Software Engineer, Global Technology

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About the Role

Key Responsibilities

Key Outcomes and Measures of Success

Skills and Experience

What We Offer

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Company Overview

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