In-Demand Passenger service Jobs in Melbourne Vic

Passenger Service Agent
Swissport International AG —Melbourne VIC
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
1d
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Customer Service Ambassador - Full Time
SkyBus —Tullamarine VIC
- $29.20 an hour
- Weekend availability
- Communication skills
Bus & Coach Driver
Murrays —Melbourne VIC
- $39.97 - $71.33 an hour
- Overtime
- Employee discount
Melbourne Airport - Cabin Cleaning Officer
Star Aviation Services —Melbourne VIC
- Part-time
- Time management
Quick Apply
11d
Bus Drivers - Part Time
SkyBus —Tullamarine VIC
- Part-time
- Customer service
- Communication skills
- On-the-job training
- Employee assistance program
2d
Skybus Trainee Bus Driver - Women Up Front (Part Time)
SkyBus —Tullamarine VIC
- $36.60 an hour
- Part-time
- Customer service
- On-the-job training
- Employee assistance program
Fleet Presentation Agent
Swissport International AG —Melbourne VIC
- Part-time
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
3d
Assistant Station Head MEL
Malaysia Airlines —Melbourne VIC
- CAD
Bus Driver
Dyson Group —Bundoora VIC
- Part-time
- Employee assistance program
Workforce Coordinator
Swissport International AG —Melbourne VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Paid training
- Opportunities for advancement
Bushwalking Guide
Tasmanian Walking Company —Melbourne VIC
- $30 - $49 an hour
- Temporary
- Hospitality
- Culinary experience
- Cooking
Quick Apply
International Terminal Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills
- Health insurance
- Annual leave
EOI for Bus Drivers
Goal Indigenous Services —Melbourne VIC
- Contract
4d
Specialist – Senior Scheduler
Kinetic —Melbourne VIC
- Full-time
- Presentation skills
- Organisational skills
Scheduler
Gemco Rail Pty Ltd —West Melbourne VIC
- Overtime
- Hybrid work
- Management
- ERP systems
- Maintenance
- Parental leave
Spare Parts Interpreter
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Customer service
- Maintenance
1d
Administration Specialist
Kinetic —Melbourne VIC
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
2d
Customer Experience Representative (VIC)
BYD Australia —Mulgrave VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
People & Culture Adviser
RATP Dev Australia —Docklands VIC
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick Apply
3d

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Passenger Service Agent

Swissport International AG -
Melbourne VIC

Apply Now

Job Details

Permanent | Part-time
1 day ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

passenger service jobs in melbourne vic

Passenger Service Agent

Passenger Services Manager

Customer Service Ambassador - Full Time

Bus & Coach Driver

Melbourne Airport - Cabin Cleaning Officer

Bus Drivers - Part Time

Skybus Trainee Bus Driver - Women Up Front (Part Time)

Fleet Presentation Agent

Assistant Station Head MEL

Bus Driver

Workforce Coordinator

Bushwalking Guide

International Terminal Manager

EOI for Bus Drivers

Specialist – Senior Scheduler

Scheduler

Spare Parts Interpreter

Administration Specialist

Customer Experience Representative (VIC)

People & Culture Adviser

I want to receive the latest job alert for passenger service in melbourne vic

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