In-Demand Operations leader Jobs in Melbourne, Vic

Operations Team Leader
Daimler Truck AG —Mulgrave VIC
- Full-time
- Microsoft Office
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
1d
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Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Operations and Delivery Team Leader
A & A Patel Pty Ltd —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
Quick Apply
Team Leader Housing Operations
Department of Families, Fairness and Housing —Melbourne VIC
- Full-time
- Recruiting
2d
Area Manager
Sebastian Property Services —Melbourne VIC
- $90,000 - $100,000 a year
- Full-time
- Organisational skills
- Budgeting
- In-person
Quick Apply
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Practice Manager, Conciliation - Operations and Performance
Workplace Injury Commission —Melbourne City Centre VIC
- $201,315 a year
- Full-time
- Leadership
9h
Switchboard Operator
JLL —Melbourne VIC
- Customer service
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
7d
General Manager Operations
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
10d
Sales Operations Coordinator
Moose —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
1d
Senior Consultant - Supply Chain and Operations
EY —Melbourne VIC
- $93,500 - $125,000 a year
- Management
- Analysis skills
- Presentation skills
- Parental leave
Passenger Service Agent
Swissport International AG —Melbourne VIC
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
22h
Inventory Supervisor
Adore Beauty —Melbourne VIC
- Full-time
- Assembly
- Supervising experience
- Warehouse experience
- Employee discount
Quick Apply
2d
Factory Manager - Pet Food
Apetite Foods Group Pty Ltd —Tullamarine VIC
- $110,000 - $130,000 a year
- Urgently hiring
- Management
- In-person
- Communication skills
Quick Apply
10h
Administration Officer
City of Darebin —Darebin VIC
- Customer service
- Microsoft Office
- Administrative experience
3d
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Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
Executive Support Officer
University of Melbourne —Parkville VIC
- Full-time
- Research
- Microsoft Office
- Communication skills
- Health insurance
- Employee assistance program
9h
Recruitment Operations Manager
ISS —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Recruiting
- Employee discount
12h
Corporate Receptionist
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Customer service
- AI
- Communication skills
- Health insurance
- Parental leave
Quick Apply
People Services & Onboarding Coordinator
The Royal Melbourne Hospital —Melbourne VIC
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Recruiting
2d

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Operations Team Leader

Daimler Truck AG -
Mulgrave VIC

Apply Now

Job Details

Full-time
1 day ago

Benefits

Company car
Parental leave
Company phone
Employee assistance program

Qualifications

Microsoft Office
Financial services
Communication skills

Full Job Description

TasksTasks

This is us:

At Daimler Truck Financial Services, we are an integral part of Daimler Truck AG and we support the sale of trucks and buses worldwide as well as the implementation of new technologies for sustainable, autonomous and safer transport. We are one of the largest financial service providers for commercial vehicles in the world with around 1.900 employees in 21 markets and a contract portfolio of around 30 billion euros.

Daimler Truck Financial Services Australia is an integral part of our global network, with our headquarters located in Mulgrave. We provide exceptional service to customers across Australia and New Zealand. Our company thrives on values such as trust, authenticity, respect, and integrity, and our culture is shaped by the strong principles and dedication of our employees.

Your impact and responsibilities:

Daimler Truck Financial Services has an exciting opportunity for an experienced Operations Team Leader to join our company. This role is based in Mulgrave at our corporate head office and will be responsible for the daily leadership and workflow management of our Operations team, ensuring we successfully deliver on the expectations of customers, business partners and stakeholders across all operations functions, specifically Collections, Settlements, Support and Remarketing. This role will be key in supporting the success of this team- coaching, building expertise and leading by example to strengthen the teams’ overall capabilities and cohesion as a team.

Reporting into the Operations Manager, your key responsibilities will include:

Lead the Operations team, fostering a high-performance culture focused on accountability, collaboration, continuous improvement and exceptional customer outcomes.
Lead daily operations, including retail and fleet settlements, by setting priorities, allocating resources and providing clear direction to ensure service, quality and business targets are achieved.
Lead, coach and develop team members through effective performance management, regular feedback, recognition, training and cross-skilling to build capability, engagement and operational resilience.
Manage individual and team performance through regular one-on-one meetings, performance reviews, KPI monitoring and continuous improvement initiatives.
Drive achievement of departmental objectives through proactive performance management and regular KPI reporting and insights to the Operations Manager.
Champion a customer-centric culture that consistently delivers outstanding outcomes for customers, dealers and employees.
Ensure the timely and accurate processing of dealer commissions in accordance with established procedures and timeframes.
Oversee collections activities, including monitoring NPL performance and guiding the team in applying DTFS's risk-based collections strategy to achieve positive customer and business outcomes.
Manage third-party collection agency relationships, ensuring strong performance, compliance and effective service delivery.
Assess and manage hardship applications in accordance with legislative requirements and DTFS policies.

QualificationsQualifications

What we are looking for:

The successful candidate will be a motivated and experienced people leader with exceptional communication skills and will hold a strong ability to manage multiple concurrent priorities in a fast-paced environment. Your energetic, positive and people orientated personality build on our strong culture of high performance, genuine customer care and empathy, and cross-functional team support. Excellent interpersonal skills, the ability to lead, coach, listen and problem solve, offering sound guidance to facilitate optimal outcomes for our customers, our business and your team is imperative. An ability and eagerness to engage with customers and internal teams, to cross-collaborate and uplift skills within the team and support with escalations when required will be essential. A great communicator, you will be able to bring people and processes together, helping us to build on our culture and ensure we continue to be a great place to build careers.

You will possess advanced skills with Microsoft Office. A qualification or commercial experience in banking or finance would be advantageous.

Why join us?

At Daimler Truck Financial Services, we believe that putting our people first is key to delivering exceptional service to our customers and partners. By creating a supportive and inclusive environment, we empower our employees to thrive. We offer a wide range of benefits, including discounted car leasing, paid parental leave, and various initiatives and events to promote a positive workplace culture. Additionally, we provide an Employee Assistance Program (EAP) and encourage a flexible, forward-thinking approach to work. Our dedication to our employees extends through recognition and reward programs, as well as ongoing opportunities for professional growth and development.

If you’re ready to take the next step in your career, #MAKEYOURMOVE and apply now with your CV and cover letter. Applications close 18th September.

This is a local, permanent role. You must have a permanent working visa for Australia / New Zealand to be able to apply for this position.

Our company cultureOur company culture

At Daimler Truck, we promote diversity and foster an inclusive corporate culture. We value the individual strengths of our employees, as these lead to the best team performance and thus to the success of our company. Inclusion and Equal opportunities are important to us – regardless of where you come from and who you are. We look forward to receiving applications from people of all cultures and genders, parents, people with disabilities and people from the LGBTIQ+ community.

Job number:
9986
Publication period:
09/03/2026 - 09/17/2026
Location:
Mulgrave/Melbourne
Organization:
Daimler Truck Financial Services Australia Pty Ltd
Job Category:
Others
Working hours:
Full time

Benefits

Flexitime possibleFlexitime possible
Company car possibleCompany car possible
Mobile Phone possibleMobile Phone possible
Health BenefitsHealth Benefits
CoachingCoaching
Events for employeesEvents for employees
Barrier-free workplaceBarrier-free workplace
Internet ConnectionInternet Connection
ParkingParking
Near-site ChildcareNear-site Childcare
Home Office possibleHome Office possible

Flexitime possible;Company car possible;Mobile Phone possible;Health Benefits;Coaching;Events for employees;Barrier-free workplace;Internet Connection;Parking;Near-site Childcare;Home Office possible

To Location: Mulgrave, Daimler Truck Financial Services Australia Pty Ltd

Contact

Recruiter
Name: Daimler Truck Careers
Email: [email protected]

Apply Now

Refine Your Search

operations leader jobs in melbourne, vic

Operations Team Leader

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Area Manager

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