In-Demand field service engineer Jobs in mascot, nsw

Service Engineer
ENOVIS —Frenchs Forest NSW
- $80,000 - $90,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick Apply
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2d

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field service engineer jobs near mascot, nsw

Service Engineer

ENOVIS -
Frenchs Forest NSW

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
9 days ago

Qualifications

Organisational skills
Communication skills

Full Job Description

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopaedics and beyond.

Service Engineer

We are currently seeking a service engineer to join our ANZ team, reporting to the Operations Manager for day to day in ANZ and the International Repair and Service Director in France. You will work in the ANZ Workshop with a Repair and Service supervisor to ensure that a high-quality work is delivered in agreed timelines for service activities in the ANZ region.

You will be responsible to repair medical equipment internally and provide advice, service contracts, preventive maintenance plan and devices loaner management.

Key Responsibilities

To repair medical devices, following the company’s agreed quality, policies and repair standards
To provide the highest level of service, internally and externally, for product repairs and technical information
To be proactive to ensure customer needs are met in a timely and accurate manner

Key Accountabilities

Responsible for the repair of all the range of Recovery Science products, inventory of spare parts, loaner devices management: shipment, reception, cleaning, testing
Improve, promote and propose extended warranty, maintenance contracts to develop the activities in the region
Perform maintenance and failure finding on returned devices
Perform mechanical/electrical repairs and functional testing
Perform Laser repairs for all the APAC region
Perform paperwork for traceability of the repairs (internally and externally: monthly report) and for shipping documents (customer reports, delivery documents, customs clearance)
Support Warehouse to:
Identify customer non-compliance and take preventative measures to ensure compliance
Cycle account for spare parts
Identify opportunity to drive efficiencies and assist in special projects as assigned.
Cooperate with the customer service team to provide technical support by telephone or email
Provide back-office support to resolve technical issues
Perform complaints investigation in Agile, following established procedures as required
Support the field sales team and the quality department on request for technical issues and for demo or installation if needed
Complete all planned Technical, Quality and Compliance training within the defined deadlines

Requirements:

Electrical engineering, Electronic engineering, Biomedical engineering/Technical Education
Ability to troubleshoot, test and service technical equipment
Ability to work on own initiative with minimal supervision
Experience with Medical devices troubleshooting
Business oriented
Good organizational skills to work on multi-tasks with sense of urgency
Good analytical, communication and reporting skills
Self-organized, problem-solving, attentive, and motivated
Team oriented

Enovis is proud to be named one of 'The Healthcare Technology Report's Top 100 Healthcare Technology Companies of 2023!'

At Enovis we value diversity, equity and inclusion. We are committed to providing working environments where everyone is included and treated fairly and with respect.

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

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