In-Demand Senior property manager Jobs in Manly, Nsw

Senior Client Service & Escalations Manager
Cushman & Wakefield —Sydney NSW
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick Apply
12d
Senior Manager Property Portfolio
Crown Lands and Public Spaces —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Budgeting
- Communication skills
7d
Project Manager
Hire A Mover —Zetland NSW
- From $100,000 a year
- Full-time
- In-person
Quick Apply
Senior Facilities Manager
DAH-RESIPM Pty Ltd —Sydney NSW
- Full-time
- Management
- Maintenance
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
12d
Senior Property Manager
Stone Real Estate —Inner West NSW
- Monday to Friday
- Communication skills
- Time management
Senior Manager, Project Delivery - Property and Infrastructure
Reserve Bank of Australia —Sydney NSW
- Full-time
- Presentation skills
- No degree
- Construction experience
7d
Associate Director / Senior Manager – Commercial Valuations Expert
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Finance
- Construction experience
- Communication skills
- Annual leave
- Work from home
Senior Property Manager
Landmark Group —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Senior Retail Lease Transactions Manager (12 Month Secondment)
Commonwealth Bank —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Negotiation
4d
Client Relationship Manager
Kelly+Partners —Brookvale NSW
- Full-time
- Communication skills
Quick Apply
Manager Communications & Stakeholder Engagement
Office of the Secretary —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Management
- No degree
- Communication skills
13d
Building Manager | Multi-Site Portfolio (Inner West)
Synergy —Balmain NSW
- $90,000 a year
- Full-time
- Hospitality
- Google Suite
- Management
- Professional development assistance
- Referral program
Quick Apply
Leasey Sales Executive
Beevo Pty Ltd —Sydney NSW
- From $100,000 a year
- Full-time
- CRM software
- Sales
- In-person
Quick Apply
11d
Senior Facilities Manager
CBRE —Sydney NSW
- Full-time
- AI
- Leadership
- Communication skills
- Parental leave
Assistant Property Manager
Colliers —Sydney NSW
- Full-time
- Microsoft Office
- In-person
- Parental leave
Quick Apply
Senior Client Services Manager - Financial Services (Technology Consulting)
NCS Australia —Sydney NSW
- Full-time
- Parental leave
Quick Apply
11d
Director, Regional HR Lead - AU & Poland
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick Apply
Senior Facilities Manager
JLL —Sydney NSW
- Management
- Maintenance
- Microsoft Office
- Health insurance
- Parental leave
11d
Senior Property Manager – Be a team leader
Marnie Beauchamp —Potts Point NSW
- $80,000 a year
- Full-time
Project Manager ( Port Macquirie based)
Turner & Townsend —Sydney NSW
- Full-time
- Management
- Writing skills
- Construction experience
Quick Apply
9d

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senior property manager jobs near manly, nsw

Senior Client Service & Escalations Manager

Cushman & Wakefield -
Sydney NSW

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Construction experience
Leadership
Communication skills
Time management

Full Job Description

Job Title

Senior Client Service & Escalations Manager

Job Description Summary

Lead client relationships, resolve escalations and drive exceptional service outcomes across a major government portfolio.

Job Description

Senior Client Service & Escalations Manager
Sydney, NSW | Full-Time

Highly influential client service role for key government client
Resolve complex escalations and drive service improvements
Join a global leader with strong career growth opportunities

About the Role

We have an exciting opportunity for a Senior Client Service & Escalations Manager to join a high-profile government account, acting as the key link between clients, operational teams and senior stakeholders.

This role is focused on ensuring outstanding delivery of our services in alignment with SLA’s and KPI’s. It involves building trusted relationships, proactively managing escalations and ensuring an outstanding customer experience across a diverse property portfolio. Leading a team of two Client Service Managers, you'll work closely with stakeholders to understand their unique requirements, resolve issues, identify opportunities for improvement and ensure service delivery consistently exceeds expectations.

This is an ideal opportunity for a confident person with client service experience in property or facilities management who excels at stakeholder engagement, problem-solving and driving positive client outcomes. It will suit a team player who thrives in a hands-on, fast-paced environment.

Key Responsibilities

Act as the primary point of contact for key client stakeholders and agencies
Manage complex service issues, escalations and client concerns through to resolution
Build and maintain strong relationships with clients and internal operational teams
Develop a deep understanding of client needs, priorities and portfolio requirements
Facilitate effective communication between stakeholders and service delivery teams
Lead engagement activities and maintain proactive communication plans
Identify opportunities to improve client satisfaction and service delivery outcomes
Support the delivery of contractual reporting
Deliver monthly reporting, analytics and performance commentary
Monitor stakeholder feedback and implement continuous improvement initiatives
Partner with operational teams to ensure seamless and consistent service delivery
Conduct regular face-to-face stakeholder meetings across the portfolio
Manage two Client Service team members.

About You

Experience in client relationship management or client service/customer success roles in the property, facilities management or construction sectors
Proven skills in managing escalations, complaints or complex stakeholder issues
Experience working on Government clients highly regarded but not essential
Proven problem-solving skills with the ability to achieve positive outcomes in challenging situations
Experience leading small teams
Exceptional communication, presentation and relationship-building skills
Ability to influence and engage stakeholders at all levels
Excellent organisational and time management skills
Ability to manage competing priorities in a fast-paced environment.

About Cushman & Wakefield
Cushman & Wakefield is a global leader in commercial real estate services, with 50,000+ employees across 60 countries. In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets.

Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes. We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle.

What We Offer

Opportunity to manage relationships across a major government portfolio
High-impact role with strong stakeholder engagement
Exposure to senior client leaders and decision-makers
Collaborative and supportive team culture
Career development opportunities within a global organisation
Diverse role combining relationship management, problem solving and service excellence

Diversity & Inclusion
At Cushman & Wakefield, we are committed to fostering a diverse, inclusive and respectful workplace. We welcome applications from people of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive.

Please note applicants must be eligible to work in Australia. Only shortlisted candidates will be contacted.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”

Quick Apply

Refine Your Search

senior property manager jobs in manly, nsw

Senior Client Service & Escalations Manager

Senior Manager Property Portfolio

Project Manager

Senior Facilities Manager

Senior Property Manager

Senior Manager, Project Delivery - Property and Infrastructure

Associate Director / Senior Manager – Commercial Valuations Expert

Senior Property Manager

Senior Retail Lease Transactions Manager (12 Month Secondment)

Client Relationship Manager

Manager Communications & Stakeholder Engagement

Building Manager | Multi-Site Portfolio (Inner West)

Leasey Sales Executive

Senior Facilities Manager

Assistant Property Manager

Senior Client Services Manager - Financial Services (Technology Consulting)

Director, Regional HR Lead - AU & Poland

Senior Facilities Manager

Senior Property Manager – Be a team leader

Project Manager ( Port Macquirie based)

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