Senior Remote Technical Service Specialist
Medtronic —Macquarie Park NSW
- Full-time
- Remote
- CRM software
- Microsoft Excel
- Salesforce
Senior Technical Support Specialist - Quality Control
AstraZeneca —Macquarie Park NSW
- Full-time
- Laboratory experience
Senior Technical Specialist
Department of Education —Inner West NSW
- $129,464 - $142,665 a year
- Full-time
- Administrative experience
- No degree
- APIs
- Opportunities for advancement
10d
Specialist Senior Customer Engineer
Hitachi —Macquarie Park NSW
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Claims Technical Specialist
TAL —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
Director Technical
Environment Protection Authority —Sydney Western Suburbs NSW
- $225,628 - $250,574 a year
- Full-time
- Working with children
- Recruiting
9d
Change and Training Manager
CSR —North Ryde NSW
- Contract
- Management
- Agile
- Leadership
Quick Apply
Referral Coordination & Assessment Officer
Planning —Sydney Western Suburbs NSW
- $115,853 - $130,547 a year
- Full-time
- Management
- Customer service
2d
Implementation Specialist
Karbon —Sydney NSW
- Microsoft Excel
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
12d
Senior Technical Application Support Specialist
NASDAQ —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
3d
Senior Asset Management Specialist
Lloyd's Register Group —Sydney NSW
- Communication skills
Senior Witness Assistance Service Officer (Sydney)
Director of Public Prosecutions, Office of the —Sydney NSW
- $113,574 - $125,720 a year
- Case management
- Social Work
9d
Senior Facilities Manager
Cushman & Wakefield —Bella Vista NSW
- Full-time
- Leadership
- Communication skills
- Hospital experience
Quick Apply
Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- PMP
- Research
Senior / Principal Technical Officer
AECOM —Sydney NSW
- Full-time
- Hybrid work
- AutoCAD
- Parental leave
Senior Auditor
BDO —Sydney NSW
- From $95,000 a year
- Full-time
- Microsoft Office
- Health insurance
- On-the-job training
13d
Advanced Technical Support Engineer, Industrial Automation
Schneider Electric —Macquarie Park NSW
- Full-time
- Schematics
- Data analysis skills
- Electrical experience
- Opportunities for advancement
Senior Manager, Allied Professional Services (Service Innovation & Reform)
Aboriginal Legal Service —Redfern NSW
- $129,464 - $155,789 a year
- Full-time
- Working with children
- Psychology
- Social Work
6d
ICT Computer Services Team Leader
Nepean Blue Mountains Local Health District —Sydney NSW
- $133,637 - $150,872 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
- Employee assistance program
12d
Talent Acquisition & Onboarding Specialist - Sydney, Australia
Accommodations Plus International —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience

I want to receive the latest job alert for senior technical specialist in macquarie park, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical specialist jobs near macquarie park, nsw

Technical Officer jobs in Sydney NSW

Implementation Specialist jobs in Sydney NSW

Senior Auditor jobs in Sydney NSW

Recruiter jobs in Sydney NSW

Senior Technical Support Specialist jobs in Macquarie Park NSW

Senior Asset Manager jobs in Sydney NSW

Support Coordinator jobs in Bendigo Vic

Assistant Support Coordinator jobs in Brisbane Qld

Disability Support Worker With No Experience jobs in Gold Coast Qld

Senior Citizens jobs in Central Coast Nsw

Certificate Ii In Health Support Services jobs in Queensland

Technical Officer jobs in Perth Wa

Technical Officer jobs in Denham Court Nsw

Court Officer jobs in New South Wales

Student Support Officer jobs in South Australia

Implementation Specialist jobs in Remote

Implementation Specialist jobs in Melbourne Vic

Specialist Anaesthetist jobs in Queensland

Implementation Specialist jobs in Hawthorn East Vic

Information Specialist jobs in Sydney Nsw

Senior Remote Technical Service Specialist

Medtronic -
Macquarie Park NSW

Apply Now

Job Details

Full-time

Qualifications

CRM software
Microsoft Excel
SAP
Salesforce
Technical support
Microsoft Office
Senior Secondary Certificate of Education
Analysis skills
Bachelor's degree
Associate degree
Communication skills

Full Job Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value – and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic!

Start your day knowing your work directly supports patient care. Reporting to the APAC Director Service Customer Care & Tech Support, you will be the trusted voice hospitals rely on when it matters most—helping customers troubleshoot devices, answer technical questions, and keep procedures running smoothly.

Supporting our Endoscopy customers across Australia and New Zealand, you’ll build deep product knowledge, sharpen your problem-solving skills, and work alongside experts in a fast-paced, purpose-driven environment.
Act as the first point of contact for product-related concerns by documenting and identifying potential complaints.
Escalate complex issues as needed to ensure customer satisfaction and product performance.

Responsibilities may include the following and other duties may be assigned.

Interact remotely with customers and internal teams, providing technical advice and troubleshooting for product, network and connectivity inquiries.
Assess product functionality, provide application advice, and resolve technical problems, including in-depth analysis when needed.
Interpretation of clinical information may be required.
Intake, identify, and escalate product concerns or potential complaints to the appropriate department.
Document customer interactions, troubleshooting steps, and technical work in relevant systems.
Provide training and support to internal teams and external customers throughout the product life cycle.
Assist with product escalations, de-escalations, and support Field Corrective Actions as needed.
Order replacement products, spare parts and software.
Presentations during training, commercial meetings and customer events.

Required Knowledge and Experience:

High School Diploma (or equivalent) and 8+ years experience or Associate’s Degree AND 6+ years experience or Bachelor’s Degree and 4+ years experience.
Relevant experience in technical support, troubleshooting, or customer-facing roles (preferably in medical devices or healthcare).
Strong analytical and problem-solving skills, with the ability to assess product and system issues.
Good understanding of network/connectivity concepts and ability to interpret technical and clinical information.
Effective communication skills to engage with customers, deliver training, and present to diverse audiences.
Detail-oriented with the ability to document cases accurately and manage escalations in a structured manner.
Experience using Salesforce (or similar CRM) to log, track, and resolve customer enquiries in real time
Experience with SAP for order tracking and inventory queries (desirable)
Strong working knowledge of Excel, Teams and Microsoft Office Suite

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Apply Now

Refine Your Search

senior technical specialist jobs in macquarie park, nsw

Senior Remote Technical Service Specialist

Senior Technical Support Specialist - Quality Control

Senior Technical Specialist

Specialist Senior Customer Engineer

Claims Technical Specialist

Director Technical

Change and Training Manager

Referral Coordination & Assessment Officer

Implementation Specialist

Senior Technical Application Support Specialist

Senior Asset Management Specialist

Senior Witness Assistance Service Officer (Sydney)

Senior Facilities Manager

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Senior / Principal Technical Officer

Senior Auditor

Advanced Technical Support Engineer, Industrial Automation

Senior Manager, Allied Professional Services (Service Innovation & Reform)

ICT Computer Services Team Leader

Talent Acquisition & Onboarding Specialist - Sydney, Australia

I want to receive the latest job alert for senior technical specialist in macquarie park, nsw

Related Searches

Explore jobs in more locations

A Day in the Life

Benefits & Compensation

About Medtronic

Job Seeker Tools

Employer Tools

Browse

Stay Connected