In-Demand Service advisor Jobs in Leederville, Wa

Member Service Advisor
HIF —Perth WA
- $35 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Health insurance
- Employee assistance program
Rebuilds Service Advisor
WesTrac —Welshpool WA
- Full-time
- Microsoft Excel
- Leadership
- Negotiation
- Parental leave
Recruitment Services - Advisor
Water Corporation —Leederville WA
- From $101,711 a year
- Remote
- Psychology
- Recruiting
- In-person
- Annual leave
- Work from home
7d
Service Adviser
Autoplus WA —Midvale WA
- Full-time
Service Advisor
Autoleague —Maddington WA
- Full-time
- Communication skills
- Fuel card
- Parental leave
Quick Apply
Client Services Coordinator
Dovida —Osborne Park WA
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick Apply
Senior Service Advisor
Autoleague —Osborne Park WA
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
7d
Service Consultant
Avant —Perth WA
- Full-time
- Remote
- Analysis skills
- Communication skills
Customer Service Coordinator
SCT Logistics —Forrestfield WA
- Full-time
- Customer service
- Administrative experience
- Analysis skills
- Parental leave
- Employee assistance program
6d
Senior Services Consultant
Axsys —Perth WA
- AI
- Communication skills
- Parental leave
Assessment Services Consultant
MEGT Australia —Perth WA
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Data entry
- Health insurance
- Parental leave
12d
Senior Services Consultant
MYOB —Perth WA
- Hybrid work
- AI
- Communication skills
- Parental leave
Member Service Consultant
Royal Automobile Club of WA —West Perth WA
- Full-time
- Sales
- Customer service
Services Consultant Sr
Dayforce —Perth WA
- Full-time
- Communication skills
Quick Apply
Member Services Consultant
Royal Automobile Club of WA —West Perth WA
- Full-time
- Sales
- Customer service
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Early Careers Pathway - Policy Services Consultant
Insurance Australia Group —Perth WA
- Full-time
- Hybrid work
- No experience needed
- No degree
- Communication skills
- Health insurance
- Annual leave
4d
CAT Product Support Advisor
WesTrac —Guildford WA
- 12 hour shift
- Maintenance
- Communication skills
- Employee stock purchase plan
- Relocation assistance

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Member Service Advisor

HIF -
Perth WA

Apply Now

Job Details

Permanent | Full-time
$35 an hour

Benefits

Group activities
Birthday leave
Health insurance
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Microsoft Word
Microsoft Outlook
Communication skills

Full Job Description

Welcome to HIF – the Health Insurance Fund of Australia!

HIF is a close-knit, member-owned organisation with a team of 125 passionate employees, headquartered on Stirling Street, just a stone’s throw from the Perth CBD. We are a values-driven organisation where our culture is built on trust, open communication, and supporting each other to do our best work - because we know that when our people thrive, so do our members.

In 2025, HIF was recognised as an Employer of Choice, acknowledging our commitment to creating a workplace where people feel supported, valued and able to thrive. We have also proudly held Inclusive Employer certification from the Diversity Council of Australia since 2023.

While these certifications matter, what matters most to us is that they reflect the real, everyday experience of our people. At HIF, inclusion and culture are not just policies or frameworks - they are lived through the way we lead, support one another, and show up for our people each day. Joining HIF means contributing to a workplace where people feel supported, challenged, and inspired to make a real difference every day.

About the Role

We’re currently looking for seven full-time Member Service Advisors to join our Member Experience team.

As a Member Service Advisor, you’ll be a key point of contact for our Members via phone and email – helping them with everything from claims questions and policy changes to general advice about their private health insurance.

You’ll be supported by a dedicated team of leaders and colleagues who genuinely care about your success and wellbeing. We place real value on creating a positive and connected workplace – from team huddles and mentoring to team-building activities and a vibrant social calendar. At HIF, staff happiness and culture aren’t just buzzwords – they’re at the heart of how we work.

To set you up for success, you’ll complete a paid, full-time five-week induction program at our Perth office, starting Monday 3rd August 2026. This training will equip you with the knowledge and confidence to thrive in your new role.

What We’re Looking For

To succeed in this role, you’ll need:

A passion for providing excellent customer service and a genuine interest in helping others.
Proficiency with computers – you’ll need at least intermediate skills with Outlook and Word, and confidence learning new systems.
The ability to absorb and apply new information – especially when it comes to health insurance products.
Strong communication skills and a calm, empathetic approach to conversations.

How We Support You

We believe in giving our people the time and space to deliver high-quality, thoughtful service. While the industry standard for call centre adherence sits at 95%, we set ours at 85% – giving you meaningful breaks between calls so you can reset and bring your best to every interaction.

We also offer a significantly longer after-call wrap period than industry standard, ensuring you have the time to take accurate notes, process requests thoroughly, and properly support our Members without feeling rushed.

What You’ll Get

We offer more than just a job – we’re proud to support our people with a range of benefits, including:

Starting salary from approximately $68,000 plus 13% superannuation, equivalent to around $35 per hour plus super. You’ll also have the opportunity to increase your earning potential through our Living Position Description Upskilling Program - learn more, build your skills and get paid more
Subsidised health insurance
Discounted travel insurance
Flexible work options, including Additional Purchased Leave and Nine Day Fortnight available following completion of probationary period
Hybrid working arrangements available once you’ve completed induction, passed probation, and demonstrated role competence. Hybrid work includes a 60% in-office requirement
Birthday leave to celebrate your special day
A variety of leave types, including cultural, reproductive, volunteering leave and more
Fun and inclusive social events through our Social Club
Study assistance to support your learning
Employee Assistance Program (confidential support service)
PAW Days – bring your furry friend to work!
A modern, community-focused office close to Perth CBD with excellent public transport access

Key Dates & Application Info

Induction start date: Monday 3rd August 2026
Applications close: Wednesday 1st July 2026
We ask that no leave be taken during the first 3 months to ensure full participation in training and onboarding, and to allow for consolidation of learning.

To apply, please visit: hif.com.au/careers-at-hif

Inclusion Matters

Aboriginal and Torres Strait Islander peoples are encouraged to apply for this opportunity.

HIF encourages cultural diversity and is an equal opportunity workplace. We are committed to creating an inclusive culture for all employees.

Apply Now

Refine Your Search

service advisor jobs in leederville, wa

Member Service Advisor

Rebuilds Service Advisor

Recruitment Services - Advisor

Service Adviser

Service Advisor

Client Services Coordinator

Senior Service Advisor

Service Consultant

Customer Service Coordinator

Senior Services Consultant

Assessment Services Consultant

Senior Services Consultant

Member Service Consultant

Services Consultant Sr

Member Services Consultant

Customer Service Officer (Member Services Consultant)

Early Careers Pathway - Policy Services Consultant

CAT Product Support Advisor

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