In-Demand Guest service officer Jobs in Kogarah, Nsw

Guest Service Officer
Plaza Premium Lounge —Sydney Kingsford Smith Airport NSW
- $26.70 an hour
- Part-time
- English
- In-person
- Communication skills
Quick Apply
Project Officer
Inner Sydney Voice —Waterloo NSW
- $55,000 - $75,000 a year
- Part-time
- Writing skills
- Education
- In-person
Quick Apply
13d
Customer Service Officer - Full Time
Centurion Australia Management Pty Ltd —Macquarie Park NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
2d
Communications Officer
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Employee assistance program
18h
Security Officers for Licensed Venues across NSW
Fortitude protective services —Sydney NSW
- $23.22 - $52.47 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
Quick Apply
Operations Associate
IIQAF —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hospitality
- Microsoft Office
- POS
Quick Apply
Duty Manager - Front Office
Park Hyatt Sydney —Sydney NSW
- $77,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
- Parental leave
- Employee assistance program
Maintenance Officer
Holiday Inn Parramatta —Parramatta NSW
- Up to $35 an hour
- Weekend availability
- Hospitality
- Customer service
- Maintenance
- Parental leave
- Free food
Quick Apply
2d
Security Officer / Security Guard – Permanent Reliever
Assetlink —North Ryde NSW
- $29.79 - $59.58 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
- Annual leave
Philanthropy and Partnerships Coordinator
The Garvan Institute of Medical Research —Sydney NSW
- Full-time
- Microsoft Office
- Organisational skills
- AI
- Parental leave
1d
Security Team Member
Assetlink —North Ryde NSW
- Rotating roster
- CPR Certification
- Customer service
- First Aid Certification
9d
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
- Hotel experience
8d
Grounds & Maintenance Officer - Sydney Hills Holiday Park
Ingenia Communities —Sydney NSW
- Maintenance
- Employee discount
Business Operations and Growth Lead
Airbnb —Sydney NSW
- Microsoft Excel
- SQL
- AI
Quick Apply

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Guest Service Officer

Plaza Premium Lounge -
Sydney Kingsford Smith Airport NSW

Quick Apply

Job Details

Part-time
$26.70 an hour

Qualifications

Pricing
RSA
English
Communication skills
Hotel experience

Full Job Description

JOB SCOPE

The role will manage but not limited to:

15 rooms AEROTEL Sydney located on the landside of the Airport
Plaza Premium Lounge within the AEROTEL Sydney that offers Lounge Seating, Shower Facilities and Food & Beverage.

JOB RESPONSIBILITIES

Process all guest check-ins by confirming reservations, assigning room and issuing room key, process all check-outs including cashiering in a professional manner.
Ability to make hotel and lounge reservations for walk-in guest, over the phone and email.
Answer telephones using appropriate etiquette.
Answer, record and process all guest calls, wake-up calls, messages, requests, questions or concerns.
Assisting with guests’ enquiries on hotel and lounge services and information.
Seek and respond to guest feedback in order to achieve positive outcomes and high levels of customer satisfaction.
Responds swiftly and effectively in any hotel and lounge emergency or safety situations including Occupational, Health and Safety guidelines.
Taking appropriate action to resolve guest complaints, monitor comments on external sites.
Manage cashier closure including processing of invoices and receipts at the end of the shift according to Finance requirements.
Adheres to Hotel and Lounge Service Quality Standards and Operating Manuals. Manage other task as assigned by senior management.
Excellent attention to details.

JOB REQUIREMENTS

2 years in Front Office Receptionist role experience in a 4 or 5 Star chain hotel.
Mandatory Front Office background and has the capability to do check in and check out using the property management system.
F&B Experience would be an added advantage with experience in Food and Beverage outlet or Lounge.
Understands reservations, tier pricing and booking channels.
Excellent communication skills with ability to present clear and concise information to different stakeholders.
Strong interpersonal skills.
Fluent written and spoken English.
Problem solving ability on both operational and/or strategic areas.
Ability and flexibility to work various rostered shifts, including early mornings, late evenings, weekends and public holidays.
Have a valid Responsible Service of Alcohol (RSA) Certificate or willing to obtain one.

Job Type: Part-time

Pay: $26.70 per hour

Work Location: In person

Quick Apply

Refine Your Search

guest service officer jobs in kogarah, nsw

Guest Service Officer

Project Officer

Customer Service Officer - Full Time

Communications Officer

Security Officers for Licensed Venues across NSW

Operations Associate

Duty Manager - Front Office

Maintenance Officer

Security Officer / Security Guard – Permanent Reliever

Philanthropy and Partnerships Coordinator

Security Team Member

Guest Services Opportunities - Front Desk & Bell Team

Grounds & Maintenance Officer - Sydney Hills Holiday Park

Business Operations and Growth Lead

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