In-Demand Customer success manager Jobs in Kilsyth Vic

Customer Success Associate
Siemens —Bayswater VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
Duty Manager
Coles Supermarkets —Mooroolbark VIC
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
Sales Manager
Clearworld Cleaning Services —Kilsyth VIC
- $62,455.26 - $173,353.40 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Relocation assistance
- Professional development assistance
Quick Apply
Seasonal - Transport Customer Support Co-ordinator
Australia Post —Dandenong VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
9d
Sales Support Sr Coordinator
PepsiCo —Knoxfield VIC
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
4d
Brand Manager
DuluxGroup —Boronia VIC
- Full-time
- Management
- Marketing
- Bachelor's degree
- Parental leave
- Employee assistance program
Area Visual Merchandise Manager - Melbourne
Seed Heritage —Ringwood VIC
- Full-time
- Merchandising
- Communication skills
- Time management
13d
Customer Success Mgr
Zebra Technologies —Hawthorn East VIC
- Full-time
- Hybrid work
- AI
Senior Brand Manager - SodaStream
PepsiCo —Knoxfield VIC
- Analysis skills
- Communication skills
Department Manager - Eastland
H&M —Ringwood VIC
- Full-time
- Leadership
- Annual leave
Quick Apply
Brand Manager
Newell Brands —Scoresby VIC
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
Quick Apply
Territory Manager - Brunswick
The Arnott's Group —Rowville VIC
- Fuel card
- Health insurance
Operations Manager - Melbourne
Hitachi Construction Machinery —Dandenong VIC
- Full-time
- Microsoft Office
- Analysis skills
- Construction experience
- Parental leave
- Employee assistance program
Operations Officer
Monash University —Clayton VIC
- $86,344 - $99,179 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
5d
Service Delivery Manager
Compnow —Notting Hill VIC
- Contract
- Management
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick Apply
Overnight Shift Leader - GYG Croydon
Guzman y Gomez —Croydon VIC
- Hospitality
- Management
- First Aid Certification
- Employee assistance program
Quick Apply
Pricing Analyst
Specialisterne —Scoresby VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Field Service Account Manager
Trescal (Australia) Pty Ltd —Vermont VIC
- $100,000 - $108,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Organisational skills
Quick Apply
Car Wash Manager
Magic Hand Carwash —Kew East VIC
- From $74,000 a year
- Weekend availability
- Management
- English
- Team management
- Profit sharing
- On-the-job training
Quick Apply
Part Time Overnight Shift Leader
Guzman y Gomez —Dandenong North VIC
- Full-time
- Supervising experience
- Leadership
- Employee assistance program
Quick Apply

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Customer Success Associate

Siemens -
Bayswater VIC

Apply Now

Job Details

Permanent | Full-time

Qualifications

CRM software
Power BI
Management
Salesforce
Bachelor's degree
SaaS
Communication skills

Full Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Role

The APAC Customer Success team is responsible for helping our 140+ customers realize value from their Asset Management software solutions and services. We work closely with customers to drive product adoption, support their business goals, and deliver exceptional experiences throughout their customer journey.

As a Customer Success Associate (CSA), you will work closely with experienced Customer Success Managers and cross-functional teams to help customers achieve their desired outcomes. You will build relationships with customers, support product adoption initiatives, assist with customer reviews, and help identify opportunities to improve customer engagement and satisfaction.

This is an excellent opportunity for someone early in their Customer Success career who is passionate about technology, enjoys building relationships, and wants to develop their customer success and commercial skills in a fast-paced SaaS environment.

What you will be doing

Develop strong relationships with customer stakeholders and become a trusted point of contact for day-to-day customer engagement.
Support customers in maximizing the value of their Asset Management Software solutions through proactive engagement and adopt best practices.
Assist in developing and maintaining Success Plans aligned to customer goals and desired business outcomes.
Conduct regular customer check-ins, health reviews, and business reviews, with support and guidance from senior team members.
Monitor customer health, product usage, and engagement data to identify opportunities to improve adoption and satisfaction.
Capture and maintain customer goals, risks, feedback, and success metrics within Customer Success systems and processes.
Collaborate with Sales, Services, Product, Support, and Marketing teams to help deliver positive customer outcomes.
Escalate customer risks and issues appropriately while helping coordinate timely resolutions.
Identify potential growth opportunities within customer accounts and share insights with Customer Success Managers and Sales teams.
Champion the voice of the customer by sharing feedback and contributing ideas to enhance the customer experience.

What you need

Bachelor's degree or equivalent professional experience.
A willingness to learn, grow, and develop a career in Customer Success within a global technology organisation.
1–3 years' experience in Customer Success, Account Management, Customer Support, Consulting, Project Coordination, or another customer-facing role.
Strong communication and relationship-building skills, with the ability to engage professionally with customers and colleagues.
A customer-first mindset and genuine passion for helping customers succeed.
Strong organisational and time-management skills, with the ability to manage multiple priorities.
Curiosity and willingness to learn new technologies, products, and business processes.
An analytical mindset and the ability to use data to support decision-making and customer outcomes.
Experience with CRM, Customer Success, or business productivity tools such as Salesforce, ChurnZero, Microsoft 365, Power BI, or similar platforms is desirable.
A proactive, team-first attitude and willingness to take on a variety of responsibilities as part of a growing regional team.
Experience working with Government, Public Sector, Education, Healthcare, Infrastructure, or other asset-intensive organisations is advantageous. Exposure to Manufacturing environments would be beneficial as we continue to expand our presence in this sector.

What makes you stand out

Previous experience in a SaaS or technology-focused environment.
Experience supporting Government, Public Sector, Education, Healthcare, Infrastructure, Asset Management, or other asset-intensive organisations.
Exposure to Manufacturing or industrial organisations would be advantageous.
Experience using Salesforce, ChurnZero, Microsoft Power BI, or similar platforms.
Strong presentation and communication skills.
Demonstrated ability to build relationships and influence outcomes across multiple stakeholders.
A growth mindset, positive attitude, and willingness to take on new challenges.
Customer Success certifications or training are advantageous but not required.
Passion for technology, sustainability, infrastructure, and helping customers achieve meaningful outcomes.

The Siemens culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

Together we are Siemens

#Brightly

Apply Now

Refine Your Search

customer success manager jobs in kilsyth vic

Customer Success Associate

Duty Manager

Sales Manager

Seasonal - Transport Customer Support Co-ordinator

Sales Support Sr Coordinator

Brand Manager

Area Visual Merchandise Manager - Melbourne

Customer Success Mgr

Senior Brand Manager - SodaStream

Department Manager - Eastland

Brand Manager

Territory Manager - Brunswick

Operations Manager - Melbourne

Operations Officer

Service Delivery Manager

Overnight Shift Leader - GYG Croydon

Pricing Analyst

Field Service Account Manager

Car Wash Manager

Part Time Overnight Shift Leader

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