In-Demand Support officer Jobs in Gracemere, Qld

Retail Customer Service Officer
Australia Post —Rockhampton City QLD
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
- Paid training
Administration Support Officer
Mater Group —Rockhampton QLD
- $39.79 - $44.25 an hour
- Part-time
- Patient monitoring
- Customer service
- Microsoft Office
- Health insurance
- Employee assistance program
2d
Support Officer
Rockhampton Regional Council —Rockhampton QLD
- $83,228 - $89,006 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance program
5d
Senior IT Support Officer
Rockhampton Regional Council —Rockhampton QLD
- $98,633 - $104,913 a year
- Full-time
- Azure
- Customer service
- Organisational skills
- Employee assistance program
12d
Health Information Officer - Records and Digitisation
Queensland Government —Rockhampton QLD
- Microsoft Office
- Organisational skills
- Communication skills
- Parental leave
- Employee assistance program
13d
Administration & Review Officer
Queensland Government —Rockhampton QLD
- Temporary
5d
Executive Support Officer
Queensland Government —Rockhampton QLD
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
2d
Communications Officer - The Cathedral College
Catholic Education - Diocese of Rockhampton —Rockhampton QLD
- $34.19 - $35.64 an hour
- Contract
- Computer skills
- Marketing
- Time management
- Health insurance
2d
Indoor Delivery Officer
Australia Post —Berserker QLD
- Full-time
- Warehouse
1d
Employee Experience Assistant
Central Queensland University —Rockhampton QLD
- $77,457 - $96,819 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Parental leave
Customer Service Advisor
Queensland Government —Rockhampton QLD
- Temporary
5d
Security Officers
Compass Group Australia —Rockhampton QLD
- 12 hour shift
- First Aid Certification
Casual Supply Officer
Queensland Government —Rockhampton QLD
- Customer service
- Organisational skills
- Communication skills
Emergency Department Data Officer
Queensland Government —Rockhampton QLD
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
14d
Senior Roster Support Officer
Queensland Government —Rockhampton QLD
- Communication skills
- Parental leave
- Employee assistance program
9d
Administration Officer
Queensland Government —Rockhampton QLD
- Temporary
- Organisational skills
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
8d
Operational Services Officer (Capricornia Offender Health Service)
Queensland Government —Rockhampton QLD
- Management
- Clinic
- Cleaning
- Parental leave
- Employee assistance program
Board Support Officer
Queensland Government —Rockhampton QLD
- Parental leave
- Employee assistance program
1d
Senior Administration Officer (Medical Records)
Queensland Government —Rockhampton QLD
- Temporary
- Medical office experience
- Parental leave
- Employee assistance program
14d
Housing Officer (Frontline Services)
Queensland Government —Rockhampton QLD
- In-person
- Communication skills
6d

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Retail Customer Service Officer

Australia Post -
Rockhampton City QLD

Apply Now

Job Details

Casual
$35.01 - $37.42 an hour

Benefits

Paid training
Training program

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Rockhampton Post Office

Ref #

12385277

Entity

Australia Post

Opening Date

16-Aug-2026

Suburb

Rockhampton City

Work Type

Casual

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing on $35.01 / hour, increasing to $37.42 / hour after 3 months, 12% Superannuation (Trainee rates apply to those under 21)
Training Comprehensive, paid training program of 12 weeks, with ongoing support, including training on back of house sorting duties
Hours Shifts will vary in length and are rostered between 5.30 am – 6pm, Monday – Friday. Regular Saturday shifts at Red Hill Rockhampton, 8:45 am – 12:45 pm attract penalty rates
Location As a relief role, you will be rostered primarily at Rockhampton and Red Hill Rockhampton, occasionally at Yeppoon
Casual While hours are not guaranteed, typically casual relief team members can expect to work around 20 hours per week, depending on operational requirements
Career Growth Clear pathway for advancement, with tailored development and leadership opportunities

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

support officer jobs in gracemere, qld

Retail Customer Service Officer

Administration Support Officer

Support Officer

Senior IT Support Officer

Health Information Officer - Records and Digitisation

Administration & Review Officer

Executive Support Officer

Communications Officer - The Cathedral College

Indoor Delivery Officer

Employee Experience Assistant

Customer Service Advisor

Security Officers

Casual Supply Officer

Emergency Department Data Officer

Senior Roster Support Officer

Administration Officer

Operational Services Officer (Capricornia Offender Health Service)

Board Support Officer

Senior Administration Officer (Medical Records)

Housing Officer (Frontline Services)

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