In-Demand Membership manager Jobs in Gold Coast Qld

Membership Manager
Goodlife Health Clubs —Gold Coast QLD
- From $80,000 a year
- Full-time
- Sales
- Customer service
- First Aid Certification
- Gym membership
14d
Case Manager
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Mobile Case Manager
EML —Tweed Heads NSW
- Full-time
- Organisational skills
- Medical terminology
- Work from home
- Parental leave
Platypus Assistant Store Manager - Surfers Paradise
Platypus —Surfers Paradise QLD
- Part-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
Owner Relations Manager
Accor Apartments & Realty —Surfers Paradise QLD
- Full-time
- Hospitality
- Management
- Administrative experience
13d
Key Account Manager - Gold Coast
PFD Food Services —Gold Coast QLD
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Health insurance
- Gym membership
Duty Manager
RACV —Gold Coast QLD
- $81,000 a year
- Part-time
- Management
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Admissions Officer
Bond University —Robina QLD
- $85,707.07 a year
- Full-time
- Administrative experience
- University
- Organisational skills
- Work from home
- Parental leave
10d
Platypus Assistant Store Manager - Pacific Fair
Platypus —Broadbeach QLD
- Full-time
- Sales
- Merchandising
- Leadership
- Health insurance
- Gym membership
Quick Apply
10d
Content Manager
NRMA Parks and Resorts —Coolangatta QLD
- Full-time
- Hospitality
- Analysis skills
- Communication skills
- Employee discount
- Gym membership
Quick Apply
7d
Business Services Officer
Bond University —Robina QLD
- $74,096.61 a year
- Full-time
- University
- Business
- Free parking
- Work from home
Revenue Manager
Accor Apartments & Realty —Surfers Paradise QLD
- Full-time
- Hospitality
- Management
Search Manager - SEO/SEM (12-month Maternity Leave Backfill)
NRMA Parks and Resorts —Coolangatta QLD
- Contract
- Analysis skills
- AI
- Communication skills
- Gym membership
- Referral program
Quick Apply
8d
Maintenance Supervisor
Accor Apartments & Realty —Broadbeach QLD
- Weekend availability
- Hospitality
General Manager Marketing
Southport Sharks —Southport QLD
- CRM software
- Marketing
- Analysis skills
Operations Manager (12-Month Maternity Leave Backfill)
NRMA Parks and Resorts —Coolangatta QLD
- Contract
- Budgeting
- Leadership
- Communication skills
- Employee discount
- Gym membership
Quick Apply
12d
Club Manager - Helensvale
Anytime Fitness —Helensvale QLD
- Full-time
- Management
- Sales
- Customer service
- Gym membership
Quick Apply
7d
Project Manager – Property Development & Refurbishments
Travel + Leisure Co. —Bundall QLD
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Employee discount
Quick Apply
Maintenance Assistant
Accor Apartments & Realty —Broadbeach QLD
- Weekend availability
- Hospitality
- Maintenance
- Plumbing
Library Technician
Queensland Government —Gold Coast QLD
- Part-time
- Research
6d

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Membership Manager

Goodlife Health Clubs -
Gold Coast QLD

Apply Now

Job Details

Full-time
From $80,000 a year
14 days ago

Benefits

Gym membership

Qualifications

Sales
Customer service
Upselling
First Aid Certification

Full Job Description

Drive Membership Growth. Coach Your Team. Create Unforgettable Member Experiences.

The Opportunity

As a Membership Manager, you’re the heartbeat of your club, leading a high-energy team of Member Support Consultants to drive membership growth and keep the club buzzing. You’ll be all-in on both attracting new members and keeping current members inspired, engaged, and coming back for more.

You own the full member journey, from joiners to leavers, and make sure front desk operations and service standards are nothing short of exceptional. As a coach and mentor, you empower your team with the skills, confidence, and clarity to smash their goals. With sharp sales smarts, commercial insight, and people-first leadership, you’ll shape a culture that excites prospects to join and motivates members to stick with their fitness journey.

At Goodlife, your leadership doesn’t just hit sales targets, it empowers your team and members to reach their personal best and transform their lives.

Key Responsibilities:

Manage the daily workflow of the club's MSC team ensuring the club reaches monthly sales targets

Achieve your own individual proportionate monthly and annual sales targets to contribute to the success of the team

Create a structure to ensure that the MSC team achieves their daily minimum performance criteria

Assist with the delivery of sales training to develop the MSC team

Achieve member retention and growth budgets on a monthly basis

Ensure that enquiries via phone, email or in person are responded to within 24 hours

Support the Club and Regional Manager in developing initiatives to drive membership growth

Support the Club Manager in developing the MSC fortnightly roster

About you:

Able to demonstrate proven sales and customer service experience with a clear ability to hit KPIs

An understanding of the cycle of selling, and various sales techniques including up-selling and cross-selling

Previous experience of managing the customer journey to achieve successful customer outcomes – an understanding of customer retention strategies and metrics is highly regarded

Previous experience of managing and mentoring a team

Ability to set and motivate others towards a goal

Experience using business computer systems

Current First Aid and CPR certificates

What we can offer you:

A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

In addition, we offer:

Base salary + uncapped commissions with realistic earnings of $80k+

A free all club access, 24/7 Goodlife membership

Additional benefits include anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards

You’ll join a high-energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results

Career paths to club management and opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

About Goodlife Health Clubs:

As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

As both a service provider and employer our mission is simple: Move people to achieve great things.

Apply Now!

Our commitment to diversity & inclusion:

At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings to our organisation. We pride ourselves on empowering our team to be their authentic self at work.

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.

About Fitness & Lifestyle Group:

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognised brands such as Fitness First Australia, Goodlife Health Clubs Australia , Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 300+ locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.

Apply Now

Refine Your Search

membership manager jobs in gold coast qld

Membership Manager

Case Manager

Mobile Case Manager

Platypus Assistant Store Manager - Surfers Paradise

Owner Relations Manager

Key Account Manager - Gold Coast

Duty Manager

Admissions Officer

Platypus Assistant Store Manager - Pacific Fair

Content Manager

Business Services Officer

Revenue Manager

Search Manager - SEO/SEM (12-month Maternity Leave Backfill)

Maintenance Supervisor

General Manager Marketing

Operations Manager (12-Month Maternity Leave Backfill)

Club Manager - Helensvale

Project Manager – Property Development & Refurbishments

Maintenance Assistant

Library Technician

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