In-Demand Business support officer Jobs in Frenchs Forest, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
11d
Marketing Administration Coordinator
Red Rooster —Chatswood NSW
- Full-time
- Hybrid work
- Serving
- Microsoft Office
- Organisational skills
- Parental leave
- Free food
13d
Administration Officer - Wesley Gardens
Uniting NSW.ACT —Belrose NSW
- Up to $18,550 a month
- Contract
- Microsoft Outlook
- Customer service
- Microsoft Office
- Referral program
Administration Officer - Wesley Gardens
Uniting —Belrose NSW
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Referral program
AE4 - AE6 Team Member, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $125,060 a year
- Call employer
- Research
- AI
- Communication skills
- Annual leave
- Employee assistance program
Customer Service Officer
St.George —Brookvale NSW
- Full-time
- Customer service
- Cash handling
Retail Customer Service Officer
Australia Post —Chatswood NSW
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
- Paid training
- Fuel discount
6d
Customer Interface Property Information Administrative Officer
Transport For NSW —Macquarie Park NSW
- $100,123 - $110,138 a year
- Full-time
- Administrative experience
- Organisational skills
11d
Head of Talent, Leadership & Capability
Cerebral Palsy Alliance —Allambie Heights NSW
- Full-time
- Management
- Leadership
- Parental leave
- Employee assistance program
School Administrative Officer - Part time 0.622 FTE - Ongoing - Brighton-Le-Sands Public School
School Administrative and Support —Sydney NSW
- $41.86 an hour
- Part-time
- Microsoft Office
- Administrative experience
- First Aid Certification
5d
Project Support Officer
Transport For NSW —Sydney NSW
- $95,543 - $100,405 a year
- Full-time
- Organisational skills
11d
Finance Officer (Maternity Leave Cover)
RP Infrastructure —Sydney NSW
- $92,000 - $98,000 a year
- Contract
- Hybrid work
- Microsoft Excel
- Construction experience
- Communication skills
- Work from home
Administrative Officer
NSW Police Force —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
3d
Student Administration Officer Complaints
TAFE NSW —Sydney NSW
- $97,771 - $105,290 a year
- Full-time
10h
Medical Receptionist/ Administration Officer
Specialist Medical Services Group / Earlwood Medical Centre —Earlwood NSW
- $30 - $36 an hour
- Part-time
- Clinic
- Organisational skills
- In-person
Quick Apply
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
14d
Administrative Accounts Assistant
Department of Customer Service —Sydney NSW
- From $87,199 a year
- Full-time
- Customer service
- Databases
- Administrative experience
4d
Project Officers - Family Preservation and Child Protection Branch
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Research
- Analysis skills
- Experience working with children
- Employee assistance program
6d
Data Entry Officer
ALS —Sydney NSW
- Full-time
- Laboratory
7d
Diversity Equity Inclusion Belonging Specialist - NFP
Catholic Healthcare —Macquarie Park NSW
- Full-time
- Communication skills
- Parental leave
- Gym membership
Quick Apply
13d

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
11 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

business support officer jobs in frenchs forest, nsw

Operations Manager - NDIS Service Provider

Marketing Administration Coordinator

Administration Officer - Wesley Gardens

Administration Officer - Wesley Gardens

AE4 - AE6 Team Member, Vetting Authority

Customer Service Officer

Retail Customer Service Officer

Customer Interface Property Information Administrative Officer

Head of Talent, Leadership & Capability

School Administrative Officer - Part time 0.622 FTE - Ongoing - Brighton-Le-Sands Public School

Project Support Officer

Finance Officer (Maternity Leave Cover)

Administrative Officer

Student Administration Officer Complaints

Medical Receptionist/ Administration Officer

ICT Business Analyst

Administrative Accounts Assistant

Project Officers - Family Preservation and Child Protection Branch

Data Entry Officer

Diversity Equity Inclusion Belonging Specialist - NFP

I want to receive the latest job alert for business support officer in frenchs forest, nsw

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