In-Demand Complaints manager Jobs in Fremantle, Wa

Hotel Manager
Gallery Hotel Pty Ltd —Bibra Lake WA
- $79,000 - $89,000 a year
- Full-time
- Management
- Analysis skills
- Front desk
- Employee discount
Quick Apply
FULL-TIME BACKPACKER MANAGER REQUIRED
Urban Accommodation Group Pty Ltd —Fremantle WA
- $85,000 - $100,000 a year
- Weekend availability
- Management
- Customer service
- Budgeting
Quick Apply
Restaurant Manager
La Lune —East Fremantle WA
- $80,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Leadership
Quick Apply
1d
Operations & NDIS Compliance Manager
Employment Hero —Fremantle WA
- $53 - $55 an hour
- Part-time
- Supervising experience
- AI
2h
Restaurant Manager
AAII PTY LTD —East Victoria Park WA
- $79,500 - $84,500 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick Apply
Operations & NDIS Compliance Manager
Spectrum Space Inc. —Fremantle WA
- $53 - $55 an hour
- Part-time
- Supervising experience
Quick Apply
20h
Function & Event Manager
Three Pound Group —Perth WA
- $85,000 - $95,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free food
Quick Apply
4d
Customer Service Manager
Harvey Norman —Cannington WA
- Part-time
- Administrative experience
- Communication skills
- Employee discount
Hospitality Manager
Santos & Pecadores —Northbridge WA
- $80,000 - $85,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick Apply
4d
Cafe Manager
Sorganic artisan Sourdough Bakers —Subiaco WA
- $77,000 - $80,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Free food
Quick Apply
10d
Office Manager
Red Kangaroo Consultants Pty Ltd —Morley WA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
8d
Duty Manager
TFE Hotels —Scarborough WA
- From $76,652.99 a year
- Full-time
- First Aid Certification
QA Manager
Americold Logistics LLC —Spearwood WA
- Full-time
- Microsoft Office
- Education
- Bachelor's degree
- Parental leave
Quick Apply
Chef/Cook/Restaurant Manager
Arka Family Trust TA BOUBAR —Nedlands WA
- $78,000 - $80,000 a year
- Full-time
- In-person
- Kitchen experience
Quick Apply
Coordinator, Complaint Resolution
University Of Western Australia —Crawley WA
- $104,243 - $115,661 a year
- Full-time
- Data analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Parental leave
3d
Retail Manager
Tashiro pty ltd —Osborne Park WA
- $78,000 - $80,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick Apply
CHSP Onboarding Coordinator
Amana Living —Perth WA
- Up to $18,550 a year
- Full-time
- Management
- Microsoft Office
- Care plans
Customer Service Manager
Valmont Industries —Canning Vale WA
- Full-time
- CRM software
- Customer service
- Microsoft Office
Banquet Manager - Operations
AccorHotel —Perth WA
- Full-time
- Hospitality
- Organisational skills
- Leadership
Quick Apply
Retail Manager
DAF-Jones Lang LaSalle (WA) Pty Ltd —Perth WA
- Full-time
- AI
Quick Apply
10d

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complaints manager jobs near fremantle, wa

Hotel Manager

Gallery Hotel Pty Ltd
Bibra Lake WA

Quick Apply

Job Details

Full-time
$79,000 - $89,000 a year

Benefits

Employee discount

Qualifications

Management
Analysis skills
Front desk
Leadership
Financial acumen
Communication skills
Marketing
Hotel experience

Full Job Description

We are seeking an experienced and motivated Hotel Manager to oversee the day-to-day operations of our hotel and associated properties. This leadership role requires a hands-on professional who is passionate about hospitality, customer service, team development, and business performance.

Employment Type:

Full-Time

Location:

Gallery Hotel, Bibra Lake WA 6163

Salary:

AUD $79,500 – $89,000 per annum plus superannuation

Reports To:

Managing Director

Key Responsibilities:

Ensure customer satisfaction and actively manage customer feedback and reviews.
Handle guest complaints in a professional and timely manner.
Provide guests with local tourism information and assist guests in arranging transportation.
Ensure property presentation is of the highest standard.
Supervise café, conference room, reservations, reception, room service, and housekeeping activities.
Oversee hotel facilities such as gardens and general facility maintenance.
Manage the company's other properties as required.
Ensure timely and accurate reporting of financial and operational issues.
Manage and lead team members to ensure efficient and effective daily hotel operations in compliance with OHS.
Support team members to accomplish their tasks and KPIs.
Drive a positive team culture and encourage professional development opportunities for all team members.
Ensure company standards, policies, and procedures are adhered to and represent the company in a positive and professional manner.
Work with the owner on marketing, revenue, budgets, forecasts, pricing, and business plans.
Build relationships with all key stakeholders, including body corporate, guests, customers, team members, and potential clients.
Assess and review hotel security plans for the entire property.

The Ideal Applicant Will Have:

Previous operations management and leadership experience in a hotel operation.
Experience in all hotel aspects preferred such as reception, housekeeping, accounts, purchasing, maintenance, and supervision.
Minimum 1-year experience in accommodation business management role.
Strong analytical skills, financial acumen, and marketing skills.
Leadership that leads from the front, not always from a desk.
Strong focus on customer service and guest expectations.
Ability to accept personal accountability and provide clear leadership and direction to all team members.
Strong interpersonal and communication skills.
The ability to speak multiple languages is desirable but not essential.

Application:

If you have the skills and attributes, please submit your resume and cover letter. Only shortlisted candidates will be contacted.

Permitted to work permanently with no restriction on hours (citizen, permanent resident)

Pay: $79,000.00 – $89,000.00 per year

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

complaints manager jobs in fremantle, wa

Hotel Manager

FULL-TIME BACKPACKER MANAGER REQUIRED

Restaurant Manager

Operations & NDIS Compliance Manager

Restaurant Manager

Operations & NDIS Compliance Manager

Function & Event Manager

Customer Service Manager

Hospitality Manager

Cafe Manager

Office Manager

Duty Manager

QA Manager

Chef/Cook/Restaurant Manager

Coordinator, Complaint Resolution

Retail Manager

CHSP Onboarding Coordinator

Customer Service Manager

Banquet Manager - Operations

Retail Manager

I want to receive the latest job alert for complaints manager in fremantle, wa

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