ABOUT US
Amana Living is one of Western Australia's largest not-for-profit providers of transition, aged and community care. We are proud of our reputation as a trusted, multi-award-winning provider, driven by a firm belief that the second half of life is for living. We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services.
ABOUT YOU
You work on a person-centred approach in assisting clients and families. You also have great communication skills as well as be able to multi-task. You demonstrate great time-management skills and proficient in MS office programs
The Role:
Please note this role is a full-time fixed term contract at our Subiaco office, working 76 hours per fortnight.
The key responsibilities will include:
- Acting as a first point of contact for all CHSP referrals within the designated geographical area from My Aged Care to Amana Living clients and their families
- Supporting clients and their families to exercise informed choice about the care and services they receive
- Supporting a client’s diverse needs through provision of care and services that are responsive, culturally safe and encourages personal identity and inclusiveness
- Providing safe and effective services and supports for daily living that meets the emotional, spiritual and psychological wellbeing needs of clients
- Treating clients and their families with dignity and respect while maintaining their privacy
- Contacting clients and conducting the Health and Safety and environmental check at the initial referral and then annually
- Ensuring Community Support Workers work to the My Aged Care developed care plan
- Maintaining and updating in a timely manner all client case notes and client files
- Proactively working towards achieving and maintaining KPI’s as set out for the designated geographical region
- In collaboration with other Home Care staff, ensuring that care is delivered in accordance with CHSP guidelines
- Responding to client complaints and concerns in a proactive and professional manner, investigating where necessary, resolving in a timely manner and reporting the matter appropriately, escalating any issues to the Operations Manager as needed
- Identifying, initiating, and coordinating quality improvement activities in relation to client care including quality audits to ensure compliance
Essential Criteria:
- Valid Police Clearance less than 6 months old (or provide a receipt at interview stage).
- Current C Class Driver’s Licence and own vehicle.
- Flu vaccination 2026 or willing to obtain
- Previous Aged/Home Care experience desirable
- Tertiary qualifications of Certificate IV in Aged Care and/or Community Care.
- Previous experience as a Service Coordinator (or similar).
WHAT'S ON OFFER?
- Industry leading pay rates
- The ability to salary package up to $18,550 pa
- Award winning not-for-profit Employer of Choice
- Opportunities to study nationally accredited courses
- School holidays child care assistance
- Discounted private health insurance with HBF and Medibank Private
HOW TO APPLY
Please submit an application online. Interviews and shortlisting will commence immediately.
