In-Demand Client care coordinator Jobs in Ferntree Gully Vic

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Intake Officer / Support Coordinator (Level 3 – Specialist Support Coordination)
Special Care Australia Pty Ltd —Melbourne VIC
- $100,000 - $130,000 a year
- Full-time
- In-person
Quick Apply
11d
GRG - Administration Coordinator
Grace Removals —Hallam VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Client Care Coordinator
Sonova —Box Hill VIC
- Full-time
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
12d
Schedule Co-ordinator
Bolton Clarke —Melbourne Eastern Suburbs VIC
- Weekend availability
- Data analysis skills
- Microsoft Office
- In-person
- Health insurance
- Employee assistance program
11d
Program Manager - Youth Residential Care
Anglicare Victoria —Melbourne Eastern Suburbs VIC
- $165,718 a year
- Full-time
- Administrative experience
- Working with children
- Leadership
- Work from home
- Employee assistance program
10d
Home Care Worker - Bayswater, North Victoria
My Guardian —Bayswater VIC
- First Aid Certification
Quick Apply
Program Coordinator
QEC —Noble Park VIC
- Part-time
- Supervising experience
- Discharge planning
- Leadership
- Annual leave
- Parental leave
1d
Medical Administration and Bookings Coordinator
Telecare Australia —Blackburn VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick Apply
Allied Health Lead
Aruma —Bayswater VIC
- Full-time
- Leadership
- Communication skills
- Employee assistance program
Home Care Worker
Tabulam & Templer Homes for the Aged —Melbourne Eastern Suburbs VIC
- Day shift
- Customer service
- First Aid Certification
Home Care Worker - Springvale South, VIC (Cambodian Speaking)
My Guardian —Springvale South VIC
- CPR Certification
- First Aid Certification
Quick Apply
8d
Facilities Coordinator Community Health
Access Health and Community —Hawthorn VIC
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
Quick Apply
11d
Health Leader
Aruma —Bayswater VIC
- Full-time
- Nursing
- Leadership
- Communication skills
- Employee assistance program
1d
Home Care Support Worker | Aged Care
Your Choice Home Care —Caulfield VIC
- $32.67 - $40.84 an hour
- Part-time
- First Aid Certification
- In-person
- Communication skills
- Travel reimbursement
- Professional development assistance
Quick Apply
2d
Home Care Worker - Viewbank, VIC
My Guardian —Viewbank VIC
- CPR Certification
- First Aid Certification
Quick Apply
Mental Health Team Leader
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Quick Apply
Physiotherapist
Unity Aid —Bulleen VIC
- $65,556.37 - $118,775.05 a year
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills
- Travel reimbursement
Quick Apply
Home Care Worker - Murrumbeena VIC
My Guardian —Murrumbeena VIC
- CPR Certification
- First Aid Certification
Quick Apply
4d
Physiotherapist
movemore physiotherapy —Dandenong VIC
- $45 - $100 an hour
- Part-time
- Private practice
- Master's degree
- Clinic
Quick Apply
Volunteer - Friendly Visitor (Russian-Speaking)
Jewish Care Victoria —Carnegie VIC
- Communication skills

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Intake Officer / Support Coordinator (Level 3 – Specialist Support Coordination)

Special Care Australia Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$100,000 - $130,000 a year
11 days ago

Qualifications

Intake
Driver Licence
Working with Children Check

Full Job Description

Intake Officer / Support Coordinator (Level 3 – Specialist Support Coordination)

Location: Manks Road, Clyde VIC

Salary: $100,000 – $130,000 per annum

Employment Type: Full-Time

Positions Available: 1

Company Description Special Care Australia Pty Ltd is a registered NDIS support service provider dedicated to supporting people with special needs in their daily activities and Supported Independent Living. The organisation focuses on helping individuals realise their full potential while offering respite and practical support to their families. Services are designed to empower people to make their own life choices and live as independently as possible. Special Care Australia is committed to delivering high-quality, person-centred support, creating an inclusive environment where participants can thrive. Team members work within a values-based culture that prioritises dignity, respect, and meaningful outcomes.

Role Description The Intake Officer / Support Coordinator (Level 3 – Specialist Support Coordination) is a full-time, on-site role based in Clyde, VIC. This role is responsible for managing intake processes, assessing participant needs, and coordinating supports in line with NDIS plans and goals. Key day-to-day tasks include conducting initial interviews, gathering documentation, developing and implementing coordination plans, and liaising with participants, families, service providers, and other stakeholders. The role involves monitoring service delivery, troubleshooting issues, advocating for participants, and ensuring supports are responsive, culturally safe, and aligned with NDIS guidelines. The Intake Officer / Support Coordinator maintains accurate records, prepares reports, and contributes to continuous improvement of service quality and client experience.

Key Responsibilities

Manage participant enquiries, intake assessments, and onboarding processes.
Develop and maintain service agreements and participant documentation.
Coordinate supports and connect participants with appropriate services and community resources.
Provide Level 2 and, where appropriate, Level 3 Specialist Support Coordination for participants with complex needs.
Support participants to understand and effectively utilise their NDIS plans and funding.
Collaborate with families, carers, providers, and allied health professionals to achieve positive participant outcomes.
Monitor service delivery, identify barriers, and implement strategies to address challenges.
Maintain accurate records, case notes, and reports in line with organisational and NDIS requirements.
Promote participant choice, control, independence, and capacity building.

Skills & Experience

Demonstrated experience in NDIS Support Coordination and participant intake.
Strong understanding of NDIS funding, legislation, practice standards, and compliance requirements.
Experience managing service agreements, onboarding processes, and participant documentation.
Previous experience in Specialist Support Coordination (Level 3) is highly regarded.
Ability to work effectively with participants experiencing complex circumstances and support needs.
Excellent communication, stakeholder engagement, and relationship-building skills.
Strong organisational, time-management, and problem-solving abilities.
Proficiency in case management systems and maintaining accurate documentation.
Relevant qualifications in Community Services, Disability, Social Work, Psychology, or a related field are desirable.

Essential Requirements

Current NDIS Worker Screening Check.
Current Working with Children Check.
National Police Check.
Current Australian Driver's Licence and reliable vehicle.
Full Australian working rights.

What we offer

Competitive salary package of $100,000 – $130,000 plus superannuation.
Supportive and collaborative workplace culture.
Opportunities for professional development and career progression.
Meaningful work that positively impacts the lives of people with disability.
Flexibility and autonomy within a growing organisation.

Pay: $100,000.00 – $130,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

client care coordinator jobs in ferntree gully vic

Intake Officer / Support Coordinator (Level 3 – Specialist Support Coordination)

GRG - Administration Coordinator

Client Care Coordinator

Schedule Co-ordinator

Program Manager - Youth Residential Care

Home Care Worker - Bayswater, North Victoria

Program Coordinator

Medical Administration and Bookings Coordinator

Allied Health Lead

Home Care Worker

Home Care Worker - Springvale South, VIC (Cambodian Speaking)

Facilities Coordinator Community Health

Health Leader

Home Care Support Worker | Aged Care

Home Care Worker - Viewbank, VIC

Mental Health Team Leader

Physiotherapist

Home Care Worker - Murrumbeena VIC

Physiotherapist

Volunteer - Friendly Visitor (Russian-Speaking)

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