In-Demand Manufacturing specialist Jobs in Epping, Vic

Customer Service Specialist
Criterion Industries —Epping VIC
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Profit sharing
Quick Apply
Executive Level 2 - Senior Good Manufacturing Practice Inspector - Technical Specialist - Inspections Section
Department of Health, Disability and Ageing —Melbourne VIC
- $149,077 - $176,499 a year
14d
Arthouse Print Production Specialist
Inka Arthouse —Airport West VIC
- $32 an hour
- Full-time
- Warehouse
- Warehouse experience
- In-person
- Employee discount
Quick Apply
Operational Buyer
Nestlé —Campbellfield VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
3d
Procurement Specialist - K8 Building Tech Pty Ltd
K8 Building Tech Pty Ltd —Melbourne VIC
- $79,423 a year
- Full-time
- ERP systems
- Administrative experience
- Analysis skills
Quick Apply
Project Coordinator - Electrical
NHP —Melbourne VIC
- Full-time
- ERP systems
- Electrical experience
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
Junior Chemical Engineer
IXOM —Epping VIC
- Full-time
- Engineering
- Analysis skills
- Manufacturing
- Employee assistance program
6d
Quality Assurance, On-the-Floor
Moderna, Inc. —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- In-person
- Annual leave
Pricing Analyst - Hybrid
ACM Parts —Somerton VIC
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Finance
- Referral program
Senior Specialist, On-the-Floor, Quality Assurance
Moderna, Inc. —Melbourne VIC
- Full-time
- Management
- Bachelor's degree
- Organisational skills
- Annual leave
Procurement Specialist
Vestas —Melbourne VIC
- Full-time
- Engineering
- ERP systems
- Microsoft Office
- Parental leave
- Employee assistance program
QA RRP Operations Specialist
JTI —Research VIC
- Engineering
- English
- Microsoft Office
13d
Marketing Manager
Criterion Industries —Epping VIC
- Full-time
- CRM software
- Management
- Construction experience
Quick Apply
Packaging Specialist
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Communication skills
TEXTILE, CLOTHING AND FOOTWEAR MECHANIC
SkillQuest —Campbellfield VIC
- $79,000 - $89,000 a year
- Full-time
- Mechanic experience
- Education
- In-person
- Professional development assistance
Quick Apply
Quality Specialist
Bega Cheese —Port Melbourne VIC
- Full-time
- Manufacturing
- Communication skills
3d
Reactive Maintenance Coordinator - 6 Month FTC
ISS —Melbourne VIC
- Contract
- Management
- Maintenance
- Administrative experience
- Employee discount
National EHS Specialist
BASF —Melbourne VIC
- Full-time
- Analysis skills
- Leadership
- Annual leave
- Parental leave
12d
Technical Specialist
HCLTech —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Communication skills
EHS & Compliance Advisor/ Officer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- HVAC
- Manufacturing
- Communication skills
Quick Apply

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Customer Service Specialist

Criterion Industries -
Epping VIC

Quick Apply

Job Details

Permanent | Full-time
$65,000 - $75,000 a year

Benefits

Profit sharing
Training program

Qualifications

Hospitality
Pricing
Sales
Customer service
ERP systems
Leadership
Communication skills

Full Job Description

Welcome to Criterion Industries!

At Criterion, we don’t just offer jobs—we build careers. As a fast-growing, family-owned company with over 40 years in the industry, we take pride in delivering high-quality aluminium partitioning systems, sliding systems, doors, and hardware accessories to the commercial and residential building sectors.

Our culture is Energetic, Committed, and United—values that drive us every day. You’ll feel it the moment you step into our vibrant, modern head office in Epping, VIC (just off the M31 Hume Fwy). We’re looking for driven individuals who want to be part of a structured, high-performance team, where success is recognised, and contributions are celebrated at every opportunity.

When you join us, you’re not just starting a new job—you’re setting yourself up for a long-term career in a supportive, results-driven environment that rewards hard work and fosters career growth.

Why You’ll Thrive as a Customer Service Specialist

We’re looking for energetic, ambitious, and confident individuals who thrive in a fast-paced customer service environment. If you love talking to people, problem-solving on the spot, and taking ownership of your role, you’ll fit right in.

This is not a passive, script-following customer service role. You’ll be expected to think on your feet, take initiative, and quickly learn our products to provide real value to our customers.

We’re not looking for people who just want a job—we’re looking for career-driven individuals eager to develop their skills, grow into sales or leadership roles, and be part of a high-energy, high-performance team.

What You’ll Be Doing (Day-to-Day Responsibilities)

Customer Interaction & Order Processing – Handle inbound enquiries, process customer orders, and enter them into our ERP system with precision and efficiency.
Providing Expert Product Advice – Learn and understand our partitioning systems, sliding doors, and accessories, helping customers navigate options and find the best solutions.
Managing Customer Cases & Problem-Solving – Work with customers to resolve issues, track orders, and ensure seamless service delivery.
Building Relationships – Engage with architects, builders, and subcontractors, adapting your communication style to build long-term customer relationships.
Working Cross-Functionally – Collaborate with internal teams including sales, manufacturing, and logistics to ensure customer needs are met.

What You’ll Bring (Experience)

Customer service experience – ideally in retail, hospitality, or a fast-paced environment where multitasking and customer interaction are key.
A natural problem solver – you enjoy finding solutions, making decisions on the go, and thinking creatively to assist customers.
Confidence with humility – you take initiative but are also open to feedback, eager to learn, and driven to improve.
Numeracy skills – comfortable with pricing, product calculations, and order processing in an ERP system.
Adaptable communication skills – you’ll be speaking with architects, builders, and subcontractors, so you need to adjust your approach for different audiences.
A strong sense of responsibility – you take ownership of your work and can deliver results.

Comprehensive Training & Career Development

Structured Induction & Training Program – We set you up for success with a detailed, pre-planned induction that helps you:

Gain exposure to all departments in the business, so you understand how we operate.
Meet key stakeholders across sales, manufacturing, and operations.
Get hands-on product training to become an expert in partitioning systems, sliding doors, and accessories.
Receive ongoing mentorship and structured check-ins to ensure you're supported every step of the way.

What’s in It for You?

Competitive Salary & Performance Bonuses + Super + Profit-Sharing Bonus (paid after 6-month probation).
Structured, Consistent Work Schedule – Monday-Friday work, no weekends.
Annual Salary Reviews
Tools for Success – Laptop provided to ensure efficiency in your role
A Social & Supportive Team – Be part of a collaborative, high-energy group that works hard but knows how to have fun.
Modern, Open-Plan Workspace – Work in a state-of-the-art environment designed for teamwork and productivity.

If you’re looking for a structured role with real career growth, meaningful work, and a team that values success and camaraderie, Criterion is the place for you.

Ready to Take the Next Step?

If you're looking for more than just a job—if you want a career where you can grow, be challenged, and achieve real success—this is the opportunity for you.

Apply now! We’re excited to meet our next star!

Company Overview

Please visit https://www.criterionindustries.com.au for more information

Quick Apply

Refine Your Search

manufacturing specialist jobs in epping, vic

Customer Service Specialist

Executive Level 2 - Senior Good Manufacturing Practice Inspector - Technical Specialist - Inspections Section

Arthouse Print Production Specialist

Operational Buyer

Procurement Specialist - K8 Building Tech Pty Ltd

Project Coordinator - Electrical

Junior Chemical Engineer

Quality Assurance, On-the-Floor

Pricing Analyst - Hybrid

Senior Specialist, On-the-Floor, Quality Assurance

Procurement Specialist

QA RRP Operations Specialist

Marketing Manager

Packaging Specialist

TEXTILE, CLOTHING AND FOOTWEAR MECHANIC

Quality Specialist

Reactive Maintenance Coordinator - 6 Month FTC

National EHS Specialist

Technical Specialist

EHS & Compliance Advisor/ Officer (Australia)

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