In-Demand Senior account manager Jobs in Docklands Vic

Senior Account Manager
Redcat Pty Ltd —Cremorne VIC
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Management
Quick Apply
Senior Performance Manager
Reform Digital —South Yarra VIC
- $90,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Analysis skills
- AI
- Marketing
- Work from home
- Gym membership
Quick Apply
Strategy & Operations Senior Manager, Australia
Whatnot —Melbourne VIC
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Acct. Manager, Member Relations - AUS/NZ
Virtuoso, Ltd. —Melbourne VIC
- CRM software
- Sales
- Microsoft Office
Senior Digital Account Manager
First Page —Cremorne VIC
- Full-time
- Hybrid work
- Marketing
Senior Account Manager
Dynata —Melbourne VIC
- Full-time
- Sales
- Research
- Office
- Annual leave
12d
Account / Business Manager (Plastics) - Laverton North, VIC
Redox —Laverton North VIC
- $150,000 - $190,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Free food
Quick Apply
Account Manager (Property Manager - Minimum Standards)
Soding Brothers Solutions —Collingwood VIC
- $85,000 - $102,000 a year
- Full-time
- Maintenance
- Plumbing
- In-person
Quick Apply
Senior Account Manager - ANZ
Thermo Fisher Scientific —Melbourne VIC
- Full-time
- CRM software
- Sales
- Salesforce
- Parental leave
- Employee assistance program
11d
Business Development Manager & KAM
DNV —Melbourne VIC
- Contract
- Hybrid work
- Sales
- Business development
- Communication skills
- Profit sharing
- Parental leave
Senior Customer Success Manager
RELEX —Melbourne VIC
- $100,000 - $200,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
EOI - Senior Property Manager
BGIS —Melbourne VIC
- Full-time
- Organisational skills
- Employee discount
- Referral program
11d
Senior Key Account Manager
UCC Mocopan —Preston VIC
- Full-time
Fund Accountant
Remara Investment Management Pty Ltd —Melbourne VIC
- $80,000 - $85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
Quick Apply
Senior Major Gifts Manager
Greenpeace Australia Pacific —Melbourne VIC
- $139,438.31 a year
- Full-time
- CRM software
- Salesforce
- Writing skills
9d
Senior Account Manager
Publicis Groupe Holdings B.V —Port Melbourne VIC
- Communication skills
- Marketing
Quick Apply
6d
Senior Commercial Manager
Department of Transport and Planning —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Engineering
- Bachelor's degree
- No degree
6d
Enterprise Accounts Manager, West
Medtronic —Richmond VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
12d
SAP S/4HANA Finance Consultant / Lead Consultant / Manager
Accenture —Melbourne VIC
- Full-time
- Finance
- AI
- Communication skills
- On-the-job training
- Parental leave
Senior Lead - Key Account Manager, Oceania
On AG —Melbourne VIC
- Microsoft Powerpoint
- Negotiation

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Senior Account Manager

Redcat Pty Ltd
Cremorne VIC

Quick Apply

Job Details

Permanent | Full-time

Qualifications

CRM software
Hospitality
Management
Sales pipeline
POS
B2B
SaaS
Communication skills
Negotiation
Technology sales

Full Job Description

Redcat builds the technology that powers Australia’s favourite hospitality brands, here and abroad. Our Hospitality IT Platform delivers integrated software and hardware solutions connecting POS systems, online ordering, loyalty programs and mobile apps into one seamless ecosystem.

We’re a culture-first company driven by five core values: integrity, teamwork, innovation, customer centricity, and accountability. If you thrive in an environment where your work directly shapes how millions of people experience their favourite hospitality brands, you’ll feel at home here.

The Opportunity

Impacting hospitality businesses across Australia and internationally, we’re looking for a Senior Account Manager to own and grow a portfolio of key client relationships within the team.

This is a high-ownership role with direct influence on client retention, expansion, and strategic outcomes. You’ll partner closely with internal teams across Operations, Implementations, Product, and Support - acting as a trusted advisor who connects client priorities to Redcat’s product and service capabilities.

At Redcat, we value deep client understanding and proactive relationship management. The Senior Account Manager is central to how we deliver on our promise in helping clients achieve their business goals, identifying opportunities for growth, and ensuring every project is set up for success.

What you’ll be doing

Manage and grow a portfolio of key accounts, with a focus on complex and strategic projects across Australia and internationally
Act as the primary point of contact for clients, connecting with their key stakeholders to understand business initiatives and challenges
Liaise with clients and internal departments to communicate priorities and ensure the successful delivery of projects and implementations
Collaborate with technical teams to address and resolve queries in a timely and accurate manner
Act as a trusted advisor, recommending new services and workflows that help clients achieve their objectives and grow revenue
Stay informed about industry trends and client developments to anticipate change and influence Redcat’s product roadmap
Assist customers to scope and document new feature requests
Negotiate and execute commercial contracts and quotes for SaaS and hardware products
Track and maintain account metrics, providing accurate forecasting to the business
Lead by example within the account management team, providing guidance, support, and mentorship to drive team efficiency

What You’ll Bring

Experience

Minimum 3+ years of experience in account management, customer success, or a related client-facing role within hospitality or a related technology field (software and product development)
Proven track record of managing and growing strategic accounts, including commercial negotiations and contract execution
Demonstrated experience working cross-functionally with technical, operational, and senior leadership teams
Strong project management capability - comfortable overseeing multiple concurrent projects and engaging diverse stakeholders
Proficiency in CRM systems to manage client interactions, pipeline, and data
Experience in B2B SaaS, hospitality, POS, payments, or platform products (highly desirable)
Tertiary qualification in business, sales, marketing, or technology (desirable)

Skills & Capabilities

Excellent verbal and written communication skills; able to deliver confident, clear presentations to senior audiences
Strong business acumen - quickly understanding and anticipating the business challenges clients face
Skilled negotiator who can gain consensus, resolve conflicts, and drive productive outcomes with clients and internal teams
Solid understanding of how to translate client needs into actionable internal requirements and feature documentation

Mindset

Client-first and outcome-driven; you connect relationship management to measurable business results
Commercially aware - you understand the hospitality landscape and what operators need to succeed
A natural collaborator who builds trust across disciplines and elevates the people around them; we win together
Adaptable and proactive in a fast-paced, evolving software environment

Inclusion at Redcat

At Redcat, we believe diverse perspectives drive better outcomes - for our team, our products, and our customers. We’re committed to building an inclusive workplace where everyone feels valued, respected, and empowered to do their best work.

We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and members of the LGBTQIA+ community. If you require adjustments to the recruitment process, please let us know - we’re happy to accommodate.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

senior account manager jobs in docklands vic

Senior Account Manager

Senior Performance Manager

Strategy & Operations Senior Manager, Australia

Acct. Manager, Member Relations - AUS/NZ

Senior Digital Account Manager

Senior Account Manager

Account / Business Manager (Plastics) - Laverton North, VIC

Account Manager (Property Manager - Minimum Standards)

Senior Account Manager - ANZ

Business Development Manager & KAM

Senior Customer Success Manager

EOI - Senior Property Manager

Senior Key Account Manager

Fund Accountant

Senior Major Gifts Manager

Senior Account Manager

Senior Commercial Manager

Enterprise Accounts Manager, West

SAP S/4HANA Finance Consultant / Lead Consultant / Manager

Senior Lead - Key Account Manager, Oceania

I want to receive the latest job alert for senior account manager in docklands vic

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