In-Demand Client service officer Jobs in Croydon Hills Vic

Community Care Intake Officer
Knox City Council —City of Knox VIC
- $73,349.33 - $78,124.95 a year
- Temporary
- Microsoft Office
- Databases
- Administrative experience
- Parental leave
- Employee assistance program
12d
Clinic Practice Officer
VPATS Pty Ltd —Box Hill VIC
- $75,000 - $77,500 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
Quick Apply
9d
Security Officer
Millennium —City of Knox VIC
- Part-time
- CPR Certification
- First Aid Certification
13d
Administration Officer-HomeCare
Tapestry —Ringwood VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d
Retail Security Officer
Millennium —Doncaster VIC
- Weekend availability
- CPR Certification
- First Aid Certification
Parking Officer - Banyule & La Trobe University
Orikan —Banyule VIC
- Overtime
- Customer service
- Communication skills
Quick Apply
Customer Service Officer - Project Expediting
Clevertronics Pty Ltd —Scoresby VIC
- Full-time
- Customer service
- Administrative experience
- Electrical experience
- Parental leave
- Employee assistance program
Quick Apply
Feedback and Complaints Officer
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Customer service
- Case management
- Parental leave
- Employee assistance program
9d
Customer Service Officer
Criterion Industries —Epping VIC
- $60,000 - $70,000 a year
- Full-time
- Remote
- Customer service
- Business development
- Construction experience
- On-the-job training
- Employee assistance program
Monash Graduate Association: Advocacy Manager
Monash University —Clayton VIC
- $113,730 - $123,114 a year
- Weekend availability
- Management
- Master's degree
- Supervising experience
8d
Security & Event Services Officer
Victoria Police —Melbourne Eastern Suburbs VIC
- $62,104 - $79,753 a year
- Weekend availability
8d
Casual Community Transport Driver
City of Darebin —Darebin VIC
- $45.38 an hour
- First Aid Certification
7d
Clinic Administration Officer
Sonic HealthPlus —Dandenong VIC
- Full-time
- Administrative experience
- Clinic
- Front desk
- Employee assistance program
- Gym membership
First Peoples Equity Officer Hawthorn Community Service
Access Health and Community —Hawthorn VIC
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
Quick Apply
CRN - Mobility Administrator
Grace Removals —Mount Waverley VIC
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Employee assistance program
Timetabling Officer
Melbourne Polytechnic —Preston VIC
- $87,724 a year
- Part-time
- Microsoft Excel
- Customer service
- Microsoft Office
9d
Hospital Business Development Manager
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- CRM software
- AI
- Nursing
Quick Apply
Customer Enquiry Centre Officer
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
HR Officer - Healthy Ageing
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Time management
Accounts Officer
Speckless Facility Services —Oakleigh VIC
- $54,430.37 - $86,224.79 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
Quick Apply

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Community Care Intake Officer

Knox City Council -
City of Knox VIC

Apply Now

Job Details

Temporary | Part-time
$73,349.33 - $78,124.95 a year
12 days ago

Benefits

Parental leave
Employee assistance program
Salary packaging

Qualifications

Microsoft Office
Databases
Administrative experience

Full Job Description

Job no: 496526
Work type: Temporary Part-time
Location: Knox Civic Centre
Categories: Aged & Disability Services

About the role

An exciting opportunity exists to join our team as the Community Care Intake Officer. The position will provide a responsive interface between the community and the Community Access and Support department through several service channels. The role will primarily focus on assisting senior residents, vulnerable communities, service consumers and service providers.

The Community Care Intake Officer will be responsible for the management of incoming referrals via the My Aged Care portal for the suite of programs delivered through Knox City Council’s Commonwealth Home Support Programme (CHSP) and community transport program services. This role will work closely with all members of the Community Care Services team, assisting with administrative tasks, scheduling appointments and updating the client management system as needed.

The Community Care Intake Officer will deliver effective and valuable service to both internal and external stakeholders. This role will ensure communications are clear, concise and accurate, thereby maintaining and enhancing the integrity of the organisation’s profile and reputation in all dealings with customers.

This is a part-time temporary role (0.7 EFT) until June 2027 based at the Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 4 classified role. Remuneration will be $73,349.33 to $78,124.95 (depending on experience) (pro-rata for part time) plus superannuation in accordance with the Superannuation Guarantee.

What you will bring to this role

The key selection criteria for this role are:

Experience in the development, implementation and ongoing monitoring of quality systems
Knowledge and understanding of the aged care service system
Experience with Microsoft Office programs and client databases such as Carelink
Providing responsive customer service across multiple channels
Conducting intake and triage activities for community care services
Tertiary qualifications or equivalent experience in community services, administration or related area

How to apply

Please submit your application, including your resume and cover letter by 2 pm on Thursday 30 July 2026.

All applications must be made via the online portal. No applications direct to the hiring manager will be considered.

For further information on this role please contact Peehu Gupta, Community Care and Transport Team Leader, at Peehu.Gupta @knox.vic.gov.au or on 9298 7373.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:

Broad range of leave options including up to 16 weeks primary and up to 4 weeks secondary parental leave

Salary sacrifice option for Council-owned childcare fees

Opportunities to take on temporary roles or work in different teams to build skills and support career growth

Support towards further study

50% off Knox Leisureworks memberships

Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

Follow us

For more information about Knox City Council and to stay up to date, follow us on LinkedIn.

Advertised: 17 Jul 2026 AUS Eastern Standard Time
Applications close: 30 Jul 2026 AUS Eastern Standard Time

Apply Now

Refine Your Search

client service officer jobs in croydon hills vic

Community Care Intake Officer

Clinic Practice Officer

Security Officer

Administration Officer-HomeCare

Retail Security Officer

Parking Officer - Banyule & La Trobe University

Customer Service Officer - Project Expediting

Feedback and Complaints Officer

Customer Service Officer

Monash Graduate Association: Advocacy Manager

Security & Event Services Officer

Casual Community Transport Driver

Clinic Administration Officer

First Peoples Equity Officer Hawthorn Community Service

CRN - Mobility Administrator

Timetabling Officer

Hospital Business Development Manager

Customer Enquiry Centre Officer

HR Officer - Healthy Ageing

Accounts Officer

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