In-Demand Data governance lead Jobs in Cremorne Vic

BPO Support Consultant
Sourceo —Melbourne VIC
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
- Parental leave
18h
Associate Director, Security Programs & Assurance
Sourceo —Melbourne VIC
- Contract
- Management
- Schematics
- Leadership
18h
Portfolio Enablement Senior Specialist
Sourceo —Melbourne VIC
- Full-time
- Sales
- AI
- Communication skills
18h
Information Technology Project Manager (Australia)
Sourceo —Melbourne VIC
- Full-time
- PMP
- Budgeting
- Communication skills
18h
Data Governance Lead
RACV —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
Data Integrity Lead
Victorian Government —Melbourne VIC
- $131,154 - $155,000 a year
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Commuter assistance
- Work from home
13d
AI Governance Lead
Intelligen Group —Melbourne VIC
- $170,000 - $185,000 a year
- Full-time
- Hybrid work
- Financial services
- AI
- Analytics
- Work from home
- Free food
Quick Apply
Data Integrity Lead
Victoria Legal Aid —Melbourne VIC
- $131,154 - $155,000 a year
- Full-time
- Hybrid work
- Management
- AI
- Communication skills
- Commuter assistance
- Work from home
13d
ISO Lead Auditor / ISO Consultant - Melbourne
IMSM —Melbourne VIC
- Contract
- Hybrid work
- Management
- Organisational skills
- Communication skills
Data Migration Lead
FinXL —Melbourne City Centre VIC
- Temporary
- CRM software
- APIs
AI Governance & Enablement Lead ANZ
Techtronic Industries (TTI) —Notting Hill VIC
- AI
- Communication skills
- Parental leave
- Employee assistance program
Data and Compliance Lead
Ventia Pty Limited —Cremorne VIC
- Contract
- Microsoft Excel
- Analysis skills
Senior Project Manager – HV Infrastructure (Australia)
Sourceo —Melbourne VIC
- Full-time
- PMP
- Engineering
- Electrical experience
18h
Process Intelligence Lead - Data & Platform
Vocus —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Computer science
- Salesforce
- Parental leave
- Fuel discount
Quick Apply
2d
Data Lead, Research Infrastructure
RMIT University —Melbourne VIC
- Full-time
- Research
- University
- Experience working with children
Senior Consultant - Intelligent Automation Practice Lead
Blackbook.ai —Melbourne VIC
- $120,000 - $170,000 a year
- Full-time
- Azure
- AWS
- In-person
Quick Apply
2d
Senior M365 Consultant | Information Governance
Rapid Circle —Melbourne VIC
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Parental leave
Project Coordinator - Support At Home
Access Health and Community —Hawthorn VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick Apply
1h
Enablement Lead
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- AI
- Leadership
- Communication skills
8d
TMS Data Readiness Lead
Australia Post —Sunshine West VIC
- Full-time
- Hybrid work
- Data analysis skills
- Work from home
10d

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BPO Support Consultant

Sourceo
Melbourne VIC

Apply Now

Job Details

Full-time
18 hours ago

Benefits

Onsite gym
Parental leave

Qualifications

Power BI
Microsoft Excel
Tableau
Leadership
Communication skills

Full Job Description

Date: 27 Aug 2026

Location:

Melbourne, Australia

Company: Singtel Group

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

Reporting to the Associate Director, Global Collections Operations, the Operational BPO Reporting Consultant is responsible for end-to-end operational reporting, performance analytics, and vendor benchmarking across multiple offshore partner sites. The role translates data-driven insights into operational action, driving performance uplift, governance, and continuous improvement across Collections and Recoveries portfolios. Acting as a key link between reporting, operations, and vendor management, the role supports strategic decision-making and optimises customer, financial, and operational outcomes.

What You’ll Do | Your day to day will consist of

Own and deliver operational reporting and performance dashboards across all Collections and Recoveries portfolios.
Develop and manage vendor benchmarking scorecards, identifying performance trends, risks, and opportunities across partner sites.
Analyse operational, financial, compliance, and customer experience KPIs to drive actionable insights and performance improvements.
Lead reporting governance, executive reporting, and performance review packs to support business decision-making.
Partner with vendors and operational leaders to implement corrective actions, coaching initiatives, and performance uplift plans.
Drive reporting innovation through automation, dashboard enhancements, and optimisation of reporting tools and processes.

What You Bring | What makes you perfect for the role?

Strong experience in operational reporting, business intelligence, analytics, or performance management within a contact centre or collections environment.
Advanced capability in reporting and visualisation tools such as Power BI, Tableau, Excel, or similar platforms.
Proven ability to analyse complex data, identify root causes, and translate insights into practical business outcomes.
Experience managing vendor performance, benchmarking frameworks, and stakeholder engagement across multiple sites.
Strong communication and influencing skills, with the ability to present insights and recommendations to leadership teams.
A continuous improvement mindset with a passion for automation, operational excellence, and data-driven decision making.

The good stuff…. | What’s in it for you?

Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners.
Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [[email protected]](mailto:[email protected]) or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit [https://www.optus.com.au/about/inclusion-diversity](https://www.optus.com.au/about/inclusion-diversity)

Apply Now

Refine Your Search

data governance lead jobs in cremorne vic

BPO Support Consultant

Associate Director, Security Programs & Assurance

Portfolio Enablement Senior Specialist

Information Technology Project Manager (Australia)

Data Governance Lead

Data Integrity Lead

AI Governance Lead

Data Integrity Lead

ISO Lead Auditor / ISO Consultant - Melbourne

Data Migration Lead

AI Governance & Enablement Lead ANZ

Data and Compliance Lead

Senior Project Manager – HV Infrastructure (Australia)

Process Intelligence Lead - Data & Platform

Data Lead, Research Infrastructure

Senior Consultant - Intelligent Automation Practice Lead

Senior M365 Consultant | Information Governance

Project Coordinator - Support At Home

Enablement Lead

TMS Data Readiness Lead

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