In-Demand Head of operations Jobs in Collingwood, Vic

Head Of Investigations Services
NAB —Melbourne City Centre VIC
- Full-time
- Leadership
1d
Head of EHSW ANZA
Ericsson —Docklands VIC
- Business
10d
Head of Experiences
Law Institute Victoria —Melbourne VIC
- Full-time
- Hybrid work
- Parental leave
- Employee assistance program
Quick Apply
Head of Customer Operations - APAC
Naviam —Melbourne VIC
- AI
Quick Apply
Head of Digital Services
Forensicare Careers —Fairfield VIC
- $161,226 a year
- Full-time
- AI
5d
Head of People & Culture
Cadmus —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
Head of Operations, AFC
Hawk-Eye Innovations (HEI) —Melbourne VIC
- $80,000 - $120,000 a year
- Full-time
- Remote
- Budgeting
Head of People and Culture
XY Sense —Melbourne VIC
- Full-time
- Communication skills
VIC General Manager
Pro AV Solutions —Clayton VIC
- Full-time
- Communication skills
Quick Apply
2d
Office Manager
Coffee Machine Warehouse —Clayton VIC
- $70,000 - $90,000 a year
- Full-time
- Management
- In-person
- Office experience
Quick Apply
14d
Head of Member Operations
Defence Bank —Melbourne VIC
- Temporary
- Financial services
- Leadership
Quick Apply
7d
Head of Strategic Sourcing
Australian Venue Co —Melbourne VIC
- Full-time
- Hospitality
- Administrative experience
Head of Technology Operations
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Management
- Budgeting
- Leadership
13d
Head of Continuous Improvement and Efficiencies
Air Liquide —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Finance
- Bachelor's degree
- Employee stock purchase plan
- Parental leave
Head of Execution Performance APAC
Siemens Gamesa —Melbourne VIC
- Full-time
- English
- Leadership
- Communication skills
Head of Operational Excellence
Asahi Beverages —Melbourne VIC
- Full-time
- Manufacturing
- Leadership
23h
Head of People and Capability Stores, Store Operations & Safety (12 Month FTC)
Kmart —Chadstone VIC
- AI
7d
Head of Production and Planning
SkinTech Lab Pty Ltd —Sunshine West VIC
- From $100,000 a year
- Full-time
- Management
- Bachelor's degree
- No degree
Quick Apply
Chief Operating Officer (COO)
LHR —Melbourne VIC
- $200,000 - $250,000 a year
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Quick Apply
2d
Head of PMO
Thales —Melbourne VIC
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Health insurance
- Parental leave
14d

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Head Of Investigations Services

NAB -
Melbourne City Centre VIC

Apply Now

Job Details

Permanent | Full-time
1 day ago

Qualifications

Leadership

Full Job Description

Head Of Investigations Services

807889

VIC- Melbourne CBD

Compliance, Regulatory Risk & Financial Crime

Permanent Full time

Opening at: Jun 3 2026 - 06:00 AEST
Closing at: Jun 10 2026 - 23:55 AEST

Bring your proven experience in fraud investigations and business partnering

Excellent people leadership to mentor and guide experienced investigators

We win in the right way, which is always putting our customers first.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Head of Investigation Services you will report to Executive, Enterprise Fraud Management, who is doubling down on customer obsession and owning it.

Each day you will go above and beyond to:

Strategic Leadership: Define and execute the operational roadmap for the Investigation Services team in alignment with the broader Fraud Operations strategy.

Team Leadership & Performance: Lead, coach, and develop a specialized team of investigators to ensure high performance and engagement.

Stakeholder Collaboration: Act as the primary liaison with internal stakeholders and Group Investigations function as well as industry partners and law enforcement agencies when required

Risk Mitigation: Identify systemic vulnerabilities identified during investigations and influence remediation activities across business units to prevent future occurrences

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

Extensive experience leading financial crime or fraud investigation teams

Proven track record of managing high-complexity, fraud portfolios.

Advanced knowledge of lending investigation across various customer segments and products

Stakeholder management and influencing skills

Comprehensive understanding of financial crime regulations and legal frameworks

Understands new and emerging technologies, considers future focused and innovative opportunities to position for long term success.

Continuous improvement mindset

Strong crisis-management and decision-making capabilities.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via [email protected] (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

Apply Now

Refine Your Search

head of operations jobs in collingwood, vic

Head Of Investigations Services

Head of EHSW ANZA

Head of Experiences

Head of Customer Operations - APAC

Head of Digital Services

Head of People & Culture

Head of Operations, AFC

Head of People and Culture

VIC General Manager

Office Manager

Head of Member Operations

Head of Strategic Sourcing

Head of Technology Operations

Head of Continuous Improvement and Efficiencies

Head of Execution Performance APAC

Head of Operational Excellence

Head of People and Capability Stores, Store Operations & Safety (12 Month FTC)

Head of Production and Planning

Chief Operating Officer (COO)

Head of PMO

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