In-Demand Operations officer Jobs in Caringbah, Nsw

Technical Support & Onsite Services Officer
ICS —Caringbah NSW
- $80,000 - $85,000 a year
- Full-time
- Software troubleshooting
- Bachelor's degree
- In-person
Quick Apply
3d
Specialist Hub Patient Liaison Officer
WiSE Specialist Emergency —Caringbah NSW
- Part-time
- Laboratory
- Clinic
- EMR systems
Quick Apply
Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $35.15 - $63.27 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
4d
Program Support Officer
Transport For NSW —Mascot NSW
- $121,175 - $135,716 a year
- Full-time
- Management
- Microsoft Office
- Administrative experience
3d
ICT Business Analyst
RackCorp —Sydney NSW
- $70,000 - $90,000 a year
- Full-time
- Bachelor's degree
- No degree
- In-person
Quick Apply
13d
School Administrative Officer - Part Time - 0.606FTE - Ongoing - Wilton Ridge Public School
School Administrative and Support —Sydney NSW
- $40.64 an hour
- Part-time
- Communication skills
11d
Project Support Officer
Transport For NSW —Sydney NSW
- $95,543 - $100,405 a year
- Full-time
- Organisational skills
11d
Office Administrator
Velox Transport —Condell Park NSW
- From $27 an hour
- Part-time
- Sales
- Microsoft Office
- In-person
Quick Apply
Authorised Officer
Transdev —Sydney NSW
- 8 hour shift
- Customer service
- Microsoft Office
- First Aid Certification
Contact Centre and Triage Officer
Department of Customer Service —Sydney NSW
- $87,199 - $95,482 a year
- Full-time
- Customer service
- In-person
- Communication skills
5d
Program Support Officer - North Sydney, NSW
The Royal Australian College of General Practitioners (RACGP) —Sydney NSW
- $91,381 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
12d
Property Manager
Your Next Move Real Estate —Kingsford NSW
- $58,314.85 - $75,000.00 a year
- Full-time
- Management
- Customer service
- In-person
- Parental leave
Quick Apply
4d
Finance Officer (Maternity Leave Cover)
RP Infrastructure —Sydney NSW
- $92,000 - $98,000 a year
- Contract
- Hybrid work
- Microsoft Excel
- Construction experience
- Communication skills
- Work from home
Payroll Officer
King Living —Turrella NSW
- Contract
- Microsoft Excel
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Rostering Officer position
Tree Of Goals Pty Ltd —Macquarie Fields NSW
- From $35 an hour
- Urgently hiring
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
5d
Administrative Accounts Assistant
Department of Customer Service —Sydney NSW
- From $87,199 a year
- Full-time
- Customer service
- Databases
- Administrative experience
4d
Senior Place Programs Officer
Transport For NSW —Mascot NSW
- $124,810 - $139,787 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Department Liaison Officer
Premier's Department —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
4d
Diploma Trained Educator (Hurstville)
CASS Care Ltd —Hurstville NSW
- $71,300 - $74,500 a year
- Part-time
- Experience working with children
- First Aid Certification
- In-person
Quick Apply
10d

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operations officer jobs near caringbah, nsw

Technical Support & Onsite Services Officer

ICS -
Caringbah NSW

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
3 days ago

Qualifications

TCP
Software troubleshooting
LAN
Technical support
Bachelor's degree
IT support
Communication skills
Help desk
Information Technology

Full Job Description

About the Business

Inventory Control Systems Pty Ltd, based in Caringbah NSW, provides inventory and asset management technology solutions to businesses across Australia and the wider Australasian region. The company supplies, installs and supports CribMaster inventory management systems, including software platforms, RFID technology, electronic lockers, vending and automated dispensing equipment.

Its services include system installation and configuration, hardware and software integration, onsite implementation, troubleshooting, maintenance, user support and technical servicing. The business supports customers throughout the lifecycle of installed systems, from initial deployment through to ongoing fault diagnosis, system testing and onsite technical support.

About the Role:

ICS is seeking a full-time Technical Support & Onsite Services Officer to provide technical support for its software, hardware and inventory management solutions. The role involves diagnosing and resolving technical issues, undertaking onsite installations and maintenance, configuring systems and associated equipment, and assisting customers with the effective operation of CribMaster solutions.

The position combines remote technical support with onsite service delivery and requires regular interaction with customers, distributors, internal teams and external service providers. The successful candidate will be responsible for ensuring technical issues are investigated and resolved efficiently while maintaining reliable operation of customer systems and equipment.

Salary: AUD $80,000 - $85,000 plus superannuation

Employment Type: Full-time, 38 hrs per week

Tasks and Responsibilities:

Technical Support

· Provide technical support to customers and distributors.

· Diagnose and resolve hardware, software and connectivity issues.

· Respond to support requests through the organisation's ticketing system.

· Troubleshoot CribMaster and associated applications.

· Escalate complex technical issues where required.

· Maintain accurate records of incidents, troubleshooting and resolutions.

2. Onsite Services

· Attend customer sites to install, configure, maintain and troubleshoot equipment.

· Configure computers, scanners, RFID equipment, dispensing machines and other related hardware.

· Perform hardware replacements, upgrades and preventative maintenance.

· Conduct onsite system testing and validation.

· Provide customer training and technical guidance.

3. System Administration & Configuration

· Configure user accounts, system settings and application functionality.

· Assist with customer data changes and system configuration requests.

· Perform system testing following configuration changes.

· Assist with software updates and deployment activities.

4. Customer Service

· Provide professional and timely communication to customers.

· Keep customers informed about progress and expected resolution times.

· Provide technical guidance in a clear and understandable manner.

· Maintain professional relationships with key customer contacts.

5. Documentation

· Maintain technical documentation, procedures and knowledge-based articles.

· Document recurring issues and recommended solutions.

· Assist with developing user manuals and training materials.

Qualifications and Work Experience Required:

· Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Information Systems, or another closely related discipline.

· Minimum 3 years of relevant experience working with CribMaster software and hardware solutions, including system configuration, troubleshooting and customer support.

· Demonstrated experience in an IT technical support, service desk or field support environment, providing support for both software and hardware issues.

· Practical experience diagnosing and resolving issues involving Windows operating environments, application software, peripheral devices and network connectivity.

· Sound understanding of networking fundamentals, including TCP/IP, LAN connectivity and basic network troubleshooting.

· Experience undertaking onsite technical support, equipment installation, system testing and preventative maintenance is highly regarded.

· Strong written and verbal communication skills, with the ability to explain technical matters clearly to customers and non-technical users.

· Ability to work independently at customer sites, manage competing support priorities and travel to customer locations as required.

Application Process

Applicants who meet the above criteria are encouraged to apply and provide a detailed outline of their suitability for the position.

Applications will be accepted for four (4) weeks from the date of advertisement.

Only shortlisted candidates will be contacted.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

operations officer jobs in caringbah, nsw

Technical Support & Onsite Services Officer

Specialist Hub Patient Liaison Officer

Part Time Customer Service Officer - Operations

Program Support Officer

ICT Business Analyst

School Administrative Officer - Part Time - 0.606FTE - Ongoing - Wilton Ridge Public School

Project Support Officer

Office Administrator

Authorised Officer

Contact Centre and Triage Officer

Program Support Officer - North Sydney, NSW

Property Manager

Finance Officer (Maternity Leave Cover)

Payroll Officer

SVP Client Delivery & Regional Lead APAC

Rostering Officer position

Administrative Accounts Assistant

Senior Place Programs Officer

Department Liaison Officer

Diploma Trained Educator (Hurstville)

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