In-Demand Customer service coordinator Jobs in Canberra Act

Service Coordinator
Jobstar Pty LTD —Canberra ACT
- $35 - $40 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Organisational skills
Dental Receptionist/Front office Coordinator
Vogue Family Dental —Bonython ACT
- $33 - $36 an hour
- Part-time
- Microsoft Excel
- Customer service
- Medical office experience
- Employee discount
Quick Apply
2d
Senior Front Office Coordinator
Deakin Dental Care —Canberra ACT
- $49,900.00 - $85,798.71 a year
- Overtime
- Customer service
- Medical office experience
- In-person
Quick Apply
20h
Project Coordinator
Leidos —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Fulfilment Operations Coordinator
IKEA —Canberra ACT
- $30.75 an hour
- Part-time
- Communication skills
- Annual leave
- Parental leave
7d
Client Engagement Manager
Cordial Care Services —Belconnen ACT
- $35 - $40 an hour
- Part-time
- Medical office experience
- Microsoft Office
- Administrative experience
Quick Apply
Sales Coordinator
Harvey Norman —Canberra ACT
- Full-time
- Customer service
- Computer skills
- Communication skills
Facilities Coordinator
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
Finance Administrator
LiRo Group PTY LTD —Lyneham ACT
- $52,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
2d
Facilities Coordinator
JLL —Canberra ACT
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Workplace Coordinator
JLL —Canberra ACT
- Maintenance
- Microsoft Office
- Presentation skills
Customer Service Coordinator/Administration support
Altius Group —Canberra ACT
- Full-time
- Administrative experience
- Business Administration
- Business
Quick Apply
7d
Business Analyst
Leidos —Canberra ACT
- Full-time
- Agile
- Communication skills
- Annual leave
NDIS Support Coordinator
Greenleaf care services —Phillip ACT
- $85,000 - $95,000 a year
- Part-time
- First Aid Certification
- In-person
Quick Apply
9d
Facilities Coordinator – Emergency Management
JLL —Canberra ACT
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Event Coordinator-National Convention Centre Canberra
Crowne Plaza Hotels & Resorts —Canberra ACT
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Parental leave
Service Coordinator
Coates Hire —Fyshwick ACT
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer skills
- Parental leave
- Employee discount
8d
Operations Coordinator (NGA6)
National Gallery of Australia —Canberra ACT
- Full-time
9h
Facilities Coordinator – Emergency Management
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Workplace Coordinator
DAG-Jones Lang LaSalle (ACT) Pty Ltd —Canberra ACT
- Full-time
- Maintenance
- Microsoft Office
- Presentation skills
Quick Apply

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Service Coordinator

Jobstar Pty LTD
Canberra ACT

Apply Now

Job Details

Part-time
$35 - $40 an hour

Qualifications

Microsoft Outlook
Microsoft Office
Xero
Organisational skills
SharePoint
HubSpot

Full Job Description

Part Time

Canberra ACT (Hybrid)

Closes: July 31, 2026

Job Categories: Administration / Office Support | Other

Jobstar Pty LTD

Job Summary:

Part time
$35 – $40 per hour
Proven experience in scheduling or coordinating field staff
Strong organisational skills

Experience Required: Experienced

Service Coordinator – Scheduling & Operations Focus

Part-time | Canberra-based | Customer & technician coordination

About us

We are a proudly local, family-owned electrical & technology services company in Canberra. We deliver end-to-end solutions across electrical, solar, security, air conditioning, and data.

Our reputation is built on reliability, communication, and getting jobs done properly the first time. We work across residential and commercial clients and maintain long-term relationships through consistent delivery.

We run a structured, systems-driven operation using Simpro for job management and simple SOPs to keep everything moving. As we grow, we need someone who can take ownership of the day-to-day coordination of jobs and keep the business flowing efficiently.

The role

This is a hands-on coordination role focused on scheduling, responsiveness, and keeping technicians productive.

You’ll be responsible for ensuring work is booked, planned, and executed efficiently while maintaining a high level of communication with customers.

1) Scheduling & workflow control

Own the daily schedule and ensure technicians are fully allocated
Book jobs and quote visits as soon as enquiries come in
Plan upcoming work to minimise downtime and maximise productivity
Confirm job details, access, materials, and notes ahead of each day
Adjust schedules in real time as priorities change
Ensure all jobs are kept moving and nothing sits idle

2) Customer communication

Manage inbound enquiries (phone, email, website) and respond promptly
Book new work quickly and professionally
Confirm appointments and keep customers updated
Ensure a high standard of communication across all touchpoints

3) Technician support & coordination

Work closely with technicians to keep jobs running smoothly
Assist with procurement, job preparation, and resolving issues
Provide clear job information, notes, and updates through Simpro
Escalate issues early and help keep projects moving

4) Systems & admin

Manage jobs and workflow primarily through Simpro
Maintain a controlled inbox and respond without delay
Use Office 365 (Outlook, Teams), SharePoint, and HubSpot CRM
Assist with invoice preparation and job close-out
Maintain clean and consistent job records and processes
Create, maintain, and improve SOPs and documented processes to support consistent workflow and operations

About you

Proven experience in scheduling or coordinating field staff (trade or service business highly regarded)
Strong organisational skills and ability to manage multiple jobs at once
Confident communicator with a focus on fast, clear responses
Comfortable working across multiple systems (Simpro experience highly regarded)
Experience with Microsoft 365, SharePoint, or CRM systems (e.g. HubSpot)
Proactive and able to work without constant direction
Based in Canberra and available to work from the office

Hours & flexibility

3 days per week (approximately 6 hours per day)
Designed to suit school hours
Initial in-person training, then a hybrid working arrangement
Flexible start and finish times within the middle of the day

Pay

$35-40 per hour + super, based on experience

Employer questions

Your application will include the following questions:

How many years’ experience do you have as a service coordinator?
Which of the following statements best describes your right to work in Australia?
Do you have experience using Xero?
Which of the following Microsoft Office products are you experienced with?
How much notice are you required to give your current employer?
Do you have a current Police Check (National Police Certificate) for employment?
Do you own or have regular access to a car?

Apply Now

Refine Your Search

customer service coordinator jobs in canberra act

Service Coordinator

Dental Receptionist/Front office Coordinator

Senior Front Office Coordinator

Project Coordinator

Fulfilment Operations Coordinator

Client Engagement Manager

Sales Coordinator

Facilities Coordinator

Finance Administrator

Facilities Coordinator

Workplace Coordinator

Customer Service Coordinator/Administration support

Business Analyst

NDIS Support Coordinator

Facilities Coordinator – Emergency Management

Event Coordinator-National Convention Centre Canberra

Service Coordinator

Operations Coordinator (NGA6)

Facilities Coordinator – Emergency Management

Workplace Coordinator

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