In-Demand client services Jobs in cabramatta, nsw

Accounts & Services Coordinator
National Disability and Mental Health Services —Liverpool NSW
- $36.00 - $38.65 an hour
- Overtime
- Customer service
- Office
- Microsoft Office
Quick Apply
1h
Rostering Coordinator
National Disability and Mental Health Services —Liverpool NSW
- $36.00 - $38.65 an hour
- Full-time
- Management
- Customer service
- Office
Quick Apply
1h
Business Administrator
AR ELECTRICAL CONTRACT SERVICES PTY LTD —Prestons NSW
- $30 - $35 an hour
- Part-time
- Electrical experience
- Organisational skills
- Construction
Quick Apply
5h
Admin Assistant
SUMMIT HEALTH CARE PTY LTD —Liverpool NSW
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Store Team Member - Liverpool
Universal Store —Liverpool NSW
- Customer service
Disability and Aged Care Support Worker – Georges Hall, NSW
EnableU Health Solutions —Georges Hall NSW
- $37.50 - $42.00 an hour
- Part-time
- CPR Certification
- Cooking
- First Aid Certification
Quick Apply
Contract Administrator
ULTIMATE SPARK ELECTRICAL SERVICES PTY LTD —Villawood NSW
- $70,000 - $80,000 a year
- Full-time
- Management
- In-person
- Leadership
Quick Apply
8d
Leasing Consultant / Junior Property Manager
PRD Real Estate Liverpool —Liverpool NSW
- $55,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
Quick Apply
1d
Senior Client Service Officer Specialist
NSW Department of Communities and Justice —Liverpool NSW
- $99,398 - $110,271 a year
- Call employer
- Customer service
- Communication skills
- Employee assistance program
4d
Team Leader
NSW Department of Communities and Justice —Liverpool NSW
- $129,464 - $142,665 a year
- Call employer
- Management
- Employee assistance program
4d
NDIS Local Area Coordinators (First Nations Targeted)
Uniting —Parramatta NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Support Worker South West Sydney (Liverpool and surrounds)
Kairos Care Pty Ltd —Liverpool NSW
- From $32.56 an hour
- Weekend availability
- CPR Certification
- Education
- First Aid Certification
- Travel reimbursement
- Professional development assistance
Quick Apply
4d
DISTRIBUTION DELIVERY DRIVER - NSW NDC
Winc —Erskine Park NSW
- $1,500 - $2,200 a week
- Monday to Friday
- Management
- Customer service
- Communication skills
Senior Client Service Officer
NSW Department of Communities and Justice —Bankstown NSW
- $99,398 - $110,271 a year
- Management
- Employee assistance program
4d
Office Administrator – Cleaning Company
Greenview Construction Cleaning Services Pty Ltd —Smithfield NSW
- From $49,900 a year
- Part-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
10d
Administration & Sales Support Superstar
Deco Studio/Shade to Trade —Kingsgrove NSW
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Computer skills
- Work from home
- Employee discount
Quick Apply
5d
Patient Coordinator
Dental Boutique —Liverpool NSW
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick Apply
2d
Female Support Worker
Glow Health Care Australia —Merrylands NSW
- Up to $39 an hour
- In-person
- Communication skills
Quick Apply
Customer Success Associate
CDC Data Centres —Eastern Creek NSW
- $84,000 - $99,000 a year
- Contract
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Parental leave
Quick Apply
1d
NDIS Local Area Coordinator (Western Sydney)
Uniting —Baulkham Hills NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program

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Accounts & Services Coordinator

National Disability and Mental Health Services -
Liverpool NSW

Quick Apply

Job Details

Permanent | Full-time
$36.00 - $38.65 an hour
1 hour ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Canva
Records management
Organisational skills
Business Administration
Business
Communication skills
Marketing

Full Job Description

Accounts & Services Coordinator

Company

National Disability and Mental Health Services — NDMHS

Location

Penrith / Liverpool NSW
Office-based role

Employment Type

Permanent Full-time

About NDMHS

National Disability and Mental Health Services, also known as NDMHS, is a registered NDIS provider supporting people with disability and mental health needs. We focus on respectful, reliable and person-centred support.

Your life, Your choice, Our support.

We are looking for an organised and motivated Accounts & Services Coordinator to support intake, participant onboarding, service agreements, invoicing, debtor follow-up, timesheet checks, systems, referral tracking and marketing support.

This role is suitable for someone who enjoys administration, communication, systems and supporting the smooth running of a growing NDIS business.

Position Purpose

The Accounts & Services Coordinator is responsible for supporting participant intake, onboarding documents, service agreements, participant records, accounts support, invoicing, debtor follow-up, timesheet checks, system updates, referral tracking, marketing support and brand awareness activities under the direction of the Director.

Key ResponsibilitiesIntake and Referral Administration

Maintain the referral and intake register.
Record new referral details accurately.
Follow up referrals as directed by the Director.
Collect participant, nominee, family, support coordinator and plan manager details.
Send approved information to referral sources.
Track referral status, follow-up dates and outcomes.
Record lost referral reasons and update the register.

Participant Onboarding

Prepare participant onboarding documents.
Prepare service agreements using approved templates.
Prepare consent forms and other required intake documents.
Follow up missing signatures and documents.
Send welcome packs and approved service information.
Create and maintain participant profiles in the system.
Save documents in the correct folders.
Make sure participant files are organised and complete.

Accounts and Invoicing Support

Prepare invoices using approved information and service records.
Check rostered shifts, timesheets and service dates before invoicing.
Record plan manager and billing details accurately.
Send invoices to plan managers, participants or nominees as required.
Maintain invoice and debtor records.
Follow up unpaid invoices politely and professionally.
Escalate large, overdue or disputed invoices to the Director.
Assist with preparing information for bookkeeper or payroll support.

Timesheet and Payroll Support

Check timesheets against rosters.
Follow up missing or incorrect timesheets.
Flag overtime, kilometre claims, allowances or unusual entries for Director review.
Prepare payroll support information where required.
Maintain accurate records for payroll checking.

Systems and Records

Maintain participant records in ShiftCare or the relevant system.
Update contact details, plan manager details, service dates and funding information.
Upload documents and maintain filing systems.
Follow file naming and document control procedures.
Assist with system clean-up and data accuracy.
Support staff with basic system or document questions where appropriate.

Marketing Support and Brand Awareness

Prepare draft social media posts for Director approval.
Assist with flyers, brochures and service information packs.
Support SIL vacancy promotion.
Assist with website update requests or marketing material updates.
Maintain simple marketing and referral follow-up records.
Help share NDMHS values, service information and brand message.
Ensure no participant or staff photos, stories or testimonials are used without approval and consent.
Make sure all marketing material is approved by the Director before publishing or sending externally.

Selection CriteriaEssential

Strong administration and organisational skills.
Good written and verbal communication skills.
Attention to detail.
Ability to use Microsoft Office, email and online systems.
Ability to follow templates, checklists and procedures.
Ability to manage confidential participant and business information.
Good phone and email communication skills.
Ability to manage invoices, records and follow-up tasks.
Willingness to learn NDIS systems and processes.
Current NDIS Worker Screening Check or willingness to obtain.
Current police check or willingness to obtain.
Right to work in Australia.

Desirable

Experience in administration, accounts, invoicing or customer service.
Experience in NDIS, disability, mental health, aged care or community services.
Experience with ShiftCare or similar care management software.
Experience preparing invoices or working with plan managers.
Experience with social media, Canva, flyers or marketing support.
Experience maintaining registers, spreadsheets or client records.
Certificate or qualification in business administration, accounts, community services, marketing or similar.

The Right Person Will Be

Organised and reliable.
Good with details.
Friendly and professional.
Comfortable with paperwork and systems.
Able to follow instructions.
Able to manage multiple small tasks without losing track.
Respectful and confidential.
Willing to learn and improve.
Interested in supporting both service quality and business growth.

Reporting Line

This role reports directly to the Director.

The role works closely with the Rostering Coordinator and Compliance Coordinator.

How to Apply

Please apply with your resume and a short cover letter explaining your experience in administration, accounts, customer service, NDIS services or marketing support.

Pay: $36.00 – $38.65 per hour

Application Question(s):

Do you have experience working in the NDIS, disability, mental health, aged care or community services sector?
What interests you about working with NDMHS?
Are you available to work from our Penrith/Western Sydney office?
Do you have experience with invoicing, debtor follow-up, administration or marketing support?

Work Location: In person

Quick Apply

Refine Your Search

client services jobs in cabramatta, nsw

Accounts & Services Coordinator

Rostering Coordinator

Business Administrator

Admin Assistant

Store Team Member - Liverpool

Disability and Aged Care Support Worker – Georges Hall, NSW

Contract Administrator

Leasing Consultant / Junior Property Manager

Senior Client Service Officer Specialist

Team Leader

NDIS Local Area Coordinators (First Nations Targeted)

Support Worker South West Sydney (Liverpool and surrounds)

DISTRIBUTION DELIVERY DRIVER - NSW NDC

Senior Client Service Officer

Office Administrator – Cleaning Company

Administration & Sales Support Superstar

Patient Coordinator

Female Support Worker

Customer Success Associate

NDIS Local Area Coordinator (Western Sydney)

I want to receive the latest job alert for client services in cabramatta, nsw

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