In-Demand Customer service Jobs in Burwood, Vic

Customer Service Representative
Machter Autoparts —Dandenong VIC
- $60,000 - $68,000 a year
- Full-time
- Customer service
- Office
- Microsoft Office
- Employee discount
Quick Apply
9d
Hotel Front Office/ Guest Service Agent (Casual)
Quest Apartments Burwood East —Burwood East VIC
- $33 - $46 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick Apply
8d
Customer Service Representative | Trolley Collection
Smarte Carte Australia Pty Ltd —Melbourne VIC
- $25 - $60 an hour
- Part-time
- In-person
Quick Apply
10d
Team Member - Burwood
Grill'd —Burwood VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Administrative Assistant
Coffee Machine Warehouse —Clayton VIC
- $58,000 - $68,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick Apply
10d
Team Member - Chadstone Centre
Grill'd —Chadstone VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Assistant Manager - Boost Juice Chadstone
Boost Juice —Chadstone VIC
- $60,000 - $65,000 a year
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Professional development assistance
Quick Apply
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Doncaster VIC
- Part-time
- Customer service
Junior Cashier/ Pharmacy assistant
ATARA pharmacy —Forest Hill VIC
- $16 - $25 an hour
- Part-time
- Customer service
- In-person
- Communication skills
Quick Apply
Customer Service Team Member
Burwood Shisha Lounge —Burwood VIC
- $25 - $30 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
FULL TIME Medical Clinic Receptionist - Diamond Creek and Ivanhoe
The Local Doctor —Ivanhoe VIC
- From $27.50 an hour
- Full-time
- Medical office experience
- In-person
- Medical terminology
Quick Apply
13d
Experienced Crew Members | Immediate Start
Souvlaki GR —Blackburn VIC
- From $27 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
Dental Receptionist and Personal Assistant
Melbourne East Prosthodontics —Kew VIC
- $32 - $35 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
7d
Team Member - Tunstall Square
Grill'd —Donvale VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Customer Service Specialist
MyIntegra —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
7d
Retail Customer Service Assistant
Watz & Co Pty Ltd —Preston VIC
- Up to $29 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick Apply
4d
Customer Service Associate
Computershare —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Data entry
- Employee stock purchase plan
- Work from home
Team Member - Windsor
Grill'd —Windsor VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Doncaster
Grill'd —Doncaster VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply

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customer service jobs near burwood, vic

Customer Service Representative

Machter Autoparts
Dandenong VIC

Quick Apply

Job Details

Full-time
$60,000 - $68,000 a year
9 days ago

Benefits

Employee discount
On-site parking

Qualifications

Mandarin
Customer service
Logistics
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills
Office experience

Full Job Description

Customer Service Representative

Dandenong South, VIC

Full-Time

Company Description

Since 2012, Machter Autoparts has built a strong reputation as a trusted importer and wholesaler of aftermarket automotive parts. We supply a wide range of components for 4WDs, Utes, SUVs, and passenger vehicles, covering popular makes such as Holden, Ford, Toyota, Nissan, Mitsubishi, and many more.

With continued growth across New South Wales, Victoria, Queensland and internationally, we are seeking a reliable and motivated Customer Service Representative to become the first point of contact for our customers and support our daily operations.

About The Role

Every day is different in this role. You will assist customers, support internal teams, and help keep our office running smoothly.

You will be the first point of contact for customers over the phone, while coordinating closely with sales, warehouse, and operations teams to ensure enquiries and orders are handled efficiently.

This role plays an important part in our daily operations, and we are looking for someone who is reliable, professional, and committed to providing excellent customer service every day.

As our company continues to grow, this position offers real opportunities for long-term career development within the business.

Key Responsibilities

Answering calls and responding to customer enquiries professionally and efficiently
Processing orders, forms, applications, and customer requests accurately
Managing relationships with existing customers by providing excellent support
Identifying and addressing customer needs to enhance satisfaction and loyalty
Maintaining up-to-date knowledge of company products and services
Coordinating with sales, warehouse, and operations teams to streamline order flow
Monitoring and reporting customer feedback or service issues
Ensuring compliance with company procedures and service standards
Supporting continuous improvement of customer service processes

What We Are Looking For

We are looking for someone who is friendly, organised, and confident in dealing with customers.

Minimum requirements

At least 1 year of experience in customer service, reception, or office administration (highly preferred)
Strong communication skills both in person and over the phone
Excellent organisational skills and attention to detail
Ability to multitask in a busy environment
Good working knowledge of Microsoft Office

Highly regarded

Experience in automotive, wholesale, or logistics industries
Experience handling orders, invoices, or customer accounts

If you have less experience but believe you would excel in this role, we still encourage you to apply.

Why Join Us?

Are you someone who enjoys talking to people and naturally makes customers feel welcome?

At Machter Autoparts, customer service is at the heart of everything we do. We are looking for someone who is friendly, confident, and genuinely enjoys helping people, whether it’s greeting customers, answering calls, or resolving enquiries quickly.

Our team operates in a collaborative structure, where everyone works closely together and supports one another. Many of our team members have been with us for years, creating a workplace that feels more like a close-knit team than a large corporate environment.

We believe that when our team feels supported and connected, they can deliver the best possible service to our customers.

As the company continues to grow across Australia and internationally, you will also have real opportunities to grow within the business and take on greater responsibilities over time.

This Role May Not Be Suitable If You

Prefer working independently with minimal interaction
Dislike speaking with customers regularly
Are uncomfortable working in a fast-paced environment with multiple tasks

What We Offer

Competitive salary
Performance incentives
Staff discounts on automotive parts and accessories
Onsite parking
Comfortable office environment with coffee, snacks, and refreshments
Supportive team culture where your contribution is recognised
Career development opportunities within a growing international business

About Machter Autoparts

Machter Autoparts specialises in supplying affordable and high-quality aftermarket automotive parts to customers across Australia and globally.

Our product categories include:

Engine and mechanical components
Suspension and steering systems
Heating and cooling systems
Electrical and lighting components
Automotive accessories and replacement parts

How To Apply

You don’t need to be a car expert to join us.

If you enjoy helping customers and want to grow with a supportive and fast-growing company, we would love to hear from you.

Click Apply Now to join the Machter team.

Job Type: Full-time

Pay: $60,000.00 – $68,000.00 per year

Language:

Mandarin (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in burwood, vic

Customer Service Representative

Hotel Front Office/ Guest Service Agent (Casual)

Customer Service Representative | Trolley Collection

Team Member - Burwood

Administrative Assistant

Team Member - Chadstone Centre

Assistant Manager - Boost Juice Chadstone

Specialist: Seasonal Contract - Full Time or Part Time

Junior Cashier/ Pharmacy assistant

Customer Service Team Member

Entry Level Solar Sales Representative

FULL TIME Medical Clinic Receptionist - Diamond Creek and Ivanhoe

Experienced Crew Members | Immediate Start

Dental Receptionist and Personal Assistant

Team Member - Tunstall Square

Customer Service Specialist

Retail Customer Service Assistant

Customer Service Associate

Team Member - Windsor

Team Member - Doncaster

I want to receive the latest job alert for customer service in burwood, vic

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